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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Hours
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10:30 AM–11 PM |
Address and Contact Information
Address: 4798 S Laburnum Ave, Richmond, VA 23231
Phone: (804) 658-1480
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
4798 S Laburnum Ave Richmond VA – Zaxbys
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Last Updates
Reviews
Spencer Hastings
I’m not even exaggerating when I say Zaxby’s has some of the best chicken ever. The tenders were perfectly crispy on the outside and ridiculously juicy inside. Every bite was seasoned so well. And don’t even get me started on the Zax Sauce… I could literally put that on everything. The fries were hot, crispy, and seasoned just right. My food came out fresh and fast, and the staff was super nice. You can tell they actually care about quality. If you’re sleeping on Zaxby’s, wake up immediately. This place never misses. I’ll 100% be back.
… morePhil “Chill Phil” Leconte
I work in the Shopping Center, so I order from this location often.
I made a visit on Saturday 02/07
The Drive through line was pretty long (Not a problem)
I waited longer than usual at the window for the food (Not a problem)
But when I got the order and grabbed my first piece of chicken on my way back to work, and the chicken felt “Luke warm” at best. (Now its a problem)
Waiting for hot food makes sense. This is Fried Chicken, and fried chicken is Hot. Waiting for cold fried chicken means, either this location now serve cold fried chicken, or the food was already ready been ready and some life obstacle stopped the process of getting the food to the window.
Either way, it’s not a good look.
My last issue (I wasn’t gonna do it, but since I’m already here)
I understand Tenders come in all shapes and sizes, but I feel like I got all the “Nugget” sized strips. I got the short, coldest batch of chicken you could get. I placed the chicken long ways so that yall could see how its short enough to fit in the corner. I feel like they did me dirty today. Idk if it’s something I did or said? The conversation was ok! No attitudes, no escalations! But this order was not made with love. This is the type of order you give to your ex (after they filed child support on you)
… moreI made a visit on Saturday 02/07
The Drive through line was pretty long (Not a problem)
I waited longer than usual at the window for the food (Not a problem)
But when I got the order and grabbed my first piece of chicken on my way back to work, and the chicken felt “Luke warm” at best. (Now its a problem)
Waiting for hot food makes sense. This is Fried Chicken, and fried chicken is Hot. Waiting for cold fried chicken means, either this location now serve cold fried chicken, or the food was already ready been ready and some life obstacle stopped the process of getting the food to the window.
Either way, it’s not a good look.
My last issue (I wasn’t gonna do it, but since I’m already here)
I understand Tenders come in all shapes and sizes, but I feel like I got all the “Nugget” sized strips. I got the short, coldest batch of chicken you could get. I placed the chicken long ways so that yall could see how its short enough to fit in the corner. I feel like they did me dirty today. Idk if it’s something I did or said? The conversation was ok! No attitudes, no escalations! But this order was not made with love. This is the type of order you give to your ex (after they filed child support on you)
T Blickie
Worst zaxbys in the area idk why I continue to give this location a chance.
Food always old/cold and hard.
My order tonight was hot but they must have dropped old chicken in dirty grease before giving it to me as it was hard and extra dark as if it was burnt even the chicken inside was brown.
I asked for another order and was told “we don’t have anymore” so that tells me this was sitting out prior to handing it to me.
I was issuied a refund with no fuss but I will not be returning to this location again.
… moreFood always old/cold and hard.
My order tonight was hot but they must have dropped old chicken in dirty grease before giving it to me as it was hard and extra dark as if it was burnt even the chicken inside was brown.
I asked for another order and was told “we don’t have anymore” so that tells me this was sitting out prior to handing it to me.
I was issuied a refund with no fuss but I will not be returning to this location again.
Undreon Harris
Zaxby’s on 80 Exchange Street in Richmond Hill never disappoints. The food is always fresh, hot, and made right, and the service is quick even when it’s busy. The staff is friendly and keeps things moving, which I really appreciate. The restaurant stays clean, and my order is always accurate. If you’re craving good chicken and fast service, this location is definitely a go to. Highly recommend!
… morePink Heel Productions (Sticks)
Let me tell you, they definitely had the right girl in the line tonight! Pretty green/blue braids with Glasses thank you! This was my 1st time here. I’m fr Detroit and you help created an amazing time. Thank you. BBQ wings 10 piece with bacon ranch fries. Thank you!. Name says: Shaliyah S….
… moreBrianna T
My friends and I stopped here on our way back from Florida and this was definitely a great meal! Service was very quick and for a great price. Typically I really do not like crinkle cut fries but have to say with the seasoning, they are really good! Chicken was crispy and tender as well. Would love to visit again, we definitely need a Zaxbys in Maryland!
… moreSarah Logan
I was in the area after picking up someone from the airport and came to this location. My guest is now a Zaxbys fanatic I went through the drive through and I have no complaints. Food didnt disappoint and staff was great!
… moreRamzilyy YT
Girl who took my order at front counter had her fingers all in her mouth touching peoples food….. Food was stale and there was hardly and sauce on our chicken and no seasoning on fries. The drink machine look like it hasn’t been cleaned in who knows how long. The machine also has a trickling sounds coming from that back of it which is from something constantly leaking on the floor. This place is SUPER nasty and not professional at all… please take this in consideration this is my first time ever leaving any type of review but I was completely blown away with the service and environment of this location. This people and who work the window and register are TRASH!!!
… moreKim Fuhrman
Stopped by Zaxsby on Laburnum Ave. I spent $65.00 on food to go. Salads are awesome ! Wings could not have been any drier and sauce less! They did not give me the $10.00 sandwich I bought. I was a little upset. That didn’t upset me as much as trying to reach them and tell them. I CALLED FOR 2 DAYS !!!!!! NO ONE EVER ANSWERED THE PHONE. NOT EVEN THE MANGERS NUMBER!
… moreAnell M
Disgusting…. Did I just pull up and get handed a bag no communication , deep other conversation somewhere else precious ? I couldn’t believe how old the food was, the chicken was hard and cold. I’m questioning if it’s even from today. Beyond irritated 30$ later . Not happy tried calling several times
… more