Krystal is the south’s original quick-service restaurant chain located in the heart of Columbus, GA. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Columbus, GA and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Address and Contact Information
Address: 5412 Veterans Pkwy, Columbus, GA 31904
Phone: (706) 323-9840
Website: https://locations.krystal.com/ga/columbus/5412-veterans-parkway
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Rubin Britton Jr
I have eaten Krystal hamburgers for years and years and years they have always been a little slow however this last visit may be my last for a long time I walked in the restaurant about 2:45 to place my order the cashier is standing in the back by the drive-thru register just stares at me the manager comes by Locke’s with me and continues on they are preparing a doordash order that she puts the tape on and still refuses to come take my order I sat there for a good 5 or 6 minutes still no one trash to come take my order bear in mind I am the only customer in the restaurant so after a few minutes I just walk out if that is their business model they are going downhill fast I realize everyone is struggling to find competent help
… moreChristopher Reynolds
Conveniently during early AM hours they have either systems down or something had to be done to the grill. No point in being open 24 hrs if the workers find ways to not have to cook and give service.
… moreAlfred Jenkins
I had the absolute worst experience I have ever had today visiting Krystal on Victory Drive. I ordered a Patty melt with chilli Cheeze tots and a Roadie sweet tea. I waited and waited, and finally asked is this where u pick up online orders (over by the doordash sign) one sec sir…after awhile she never returned so I went to the counter to ask again about my order, and get told they don’t make melts until 11a, but allows you to order online and said 4 minutes (It’s not even 10a yet), So I ordered a second order of a 3 egg breakfast ate and waited it’s now 10:45a. I finally get my melt at 11:40…but nothing else. I told her I had the meal, she then attempted to put a small frie in my bag, I then had to let the young lady know I had the meal with a chilli cheese tots and Rhodie Sweet tea. She proceeded to tell me that they don’t have any Sweet tea, or chilli. So I got tots and ask her to just sprinkle cheese on those, as far as my tea, well I just got a Sprite instead, and it had an after taste and was terrible, not too mention over filled and the drink was coming all out the top and I had to get 5 napkins trying to soak up the mess. In a nutshell I wasted $14 on lunch that I absolutely did not enjoy, and waited 2 hours on top of that, after making an initial online order at 9:30a.
As far as the patty melt, in looking at it, it’s looks like the same meat they use on Krystal burgers but they use bread from a loaf and put it in a toaster…and call it a patti melt, it was horrible, but when you order a patty melt, you kinda expect a patty to be apart of the spectrum of ingredients, not the same little strips used on Little Krystal burgers.
When 11a hit, there was no reason I should’ve had to wait, because the moment breakfast is over, all lunch items should be available and ready to go, buns steamed, meat cooked, tea ready etc. You cannot wait to start cooking or preparing for lunch at 11a, as the restaurant does not close in between, therefore all hands need to be on deck one on counter, 2 cooking
and Manager bagging orders, or however they wanna do it. My point is, no customer should have had to wait 2 hours to get a sandwich, only to learn his order cannot be completed because no tea or chilli has yet to be made. UNACCEPTABLE!
I wasted my time, and my money today from incompetence. They are so lucky I wasn’t a food critic or Corporate undercover boss, because I promise it would have not went well. But this experience will be posted on my YouTube Channel, Tik Toc, Instagram, LinkedIn, and Facebook, and as you can see Google Reviews. Maybe then they will correct these issues so that no one else has to go through this horrible experience I went through today.
Thank you Krystal, for absolutely nothing…
And if you also want your time and money wasted, feel free to visit Krystal on Victory Drive in columbus Ga, and they will surely make that happen .
… moreAs far as the patty melt, in looking at it, it’s looks like the same meat they use on Krystal burgers but they use bread from a loaf and put it in a toaster…and call it a patti melt, it was horrible, but when you order a patty melt, you kinda expect a patty to be apart of the spectrum of ingredients, not the same little strips used on Little Krystal burgers.
When 11a hit, there was no reason I should’ve had to wait, because the moment breakfast is over, all lunch items should be available and ready to go, buns steamed, meat cooked, tea ready etc. You cannot wait to start cooking or preparing for lunch at 11a, as the restaurant does not close in between, therefore all hands need to be on deck one on counter, 2 cooking
and Manager bagging orders, or however they wanna do it. My point is, no customer should have had to wait 2 hours to get a sandwich, only to learn his order cannot be completed because no tea or chilli has yet to be made. UNACCEPTABLE!
I wasted my time, and my money today from incompetence. They are so lucky I wasn’t a food critic or Corporate undercover boss, because I promise it would have not went well. But this experience will be posted on my YouTube Channel, Tik Toc, Instagram, LinkedIn, and Facebook, and as you can see Google Reviews. Maybe then they will correct these issues so that no one else has to go through this horrible experience I went through today.
Thank you Krystal, for absolutely nothing…
And if you also want your time and money wasted, feel free to visit Krystal on Victory Drive in columbus Ga, and they will surely make that happen .
LaDonna Corbin
“The dining experience at this Krystal restaurant was truly exceptional. The food was not only delicious but also beautifully presented, creating a feast for both the eyes and the palate. The ambiance of the restaurant was simply stunning, with a warm and inviting atmosphere that added to the overall enjoyment of the meal. However, what truly set this place apart was the outstanding service provided by the staff. They were attentive, friendly, and went above and beyond to ensure that every guest felt welcomed and taken care of. Overall, a memorable dining experience that I would highly recommend to anyone looking for a top-notch experience.”
… moreTiffany Morrison
I ordered 24 Krystal’s in the drive thru. There was no-one inside or in the drive thru and I’ve been sitting here 30 minutes and still haven’t received my food
… moreDavid Strickland
Food was good. But the girl with the neon red hair that brought it out to my car was kinda rude. She needs to work on her customer service skills cause having an attitude, especially when someone says thank you and have a good night, ain’t it.
… moreJunior Jackson
Great service. One young lady was working the drive through and front counter. Took 3 people order in memory and walked to the drive through to put the order in. Food came out flawless.
… moreNo Worries
The hamburgers were not fresh, the burger and onions not steaming like they used to be, no flavor either. The fries were popping hot. The customer Service was excellent thank you
… moreChristopher Schuster
After going to the Krystal’s on Buena Vista for the first time in 10 years honestly lost all hope but I can honestly say the Krystal’s on Veterans PKWY reminded me on why I used to love Krystal’s . The service was amazing, drinks were good and the food was good as well. The lady that took our order was kind and friendly. This Krystal’s definitely recommend 5 stars for me
… moreabryl alexander
The night shift st this store SUCKS. It’s the closest to my house and my daughter loves chili cheese fries. So I try and manage. But every time I come it’s always something. I always have to get pulled up for the smallest of things. I asked for a sackful half plain half regular. I was told(Very rudely) they have to lay a full grill and it will be a wait. No problem. But when I got my Krystal’s, they were burnt and hard and had pickles mustard and cheese on them. Since they don’t want to work, do not give this location any business.
… more