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Swing by your local Popeyes at 2801 S Grand Ave E and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 2801 S Grand Ave E, Springfield, IL 62703
Phone: (217) 753-0081
Website: https://www.popeyes.com/store-locator/store/restaurant_81974
Menu Photos
Order and Reservations
Order: Order online
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Reviews
mike p
First time using Door Dash in a long time and ordering Popeye’s. I did not get my cajun fries with my combo. I’m assuming the bagger at Popeyes didnt check the contents of the bag nor did the dasher prior to leaving to deliver my order. I’m willing to give both another try as long as I get a full refund. I am all about customer service and accuracy. I don’t normally complain, but I havent eaten all day except for a hotdog at work, because I wanted a full meal after working an open to close shift. I am also willing to change my review once this is resolved.
… moreBill Wopp
Okay, I love Popeyes and the crew here was wonderful. Took care of us, made sure I got my military discount and were friendly and helpful. But, we ordered the cheese curds and they were so dried out most didn’t have any cheese left in them. Very disappointing especially at the price. Wings were so small with hardly any meat on them. Very fresh and perfectly seasoned on the other pieces. Fries were hit and miss, some not so fresh mixed with hot and fresh. I know that you were busy but just a little more attention to product quality would have been nice. Great crew tho.
… moreSam S
If I could give this place a 0 its what I would give….I sat is this parking lot for 25 mins now and watched ur employees let they’re friends in and out and then lock the door behind them so no one can get in …ur speaker has repeadly said they’re closed and they are picking an choosing who’s order they take….employees just sitting outside with a lot full of cars and not giving a damn….we have just watched 4 cards be refused service ….36 dollars for food that was absolutely a waste of money …never will I recommend this store to anyone….nor the food …just as bad as the store in Decatur ! Get ur shit together
… moreNathan Gaudette
Always the worst. Every time I order here I think it will be better, but it’s not. The food (if you get it), is good but the service and atmosphere are terrible. The doors to the lobby are almost always locked very early making you have to wait in their drive through even if you have already put in an order through a service. They are always understaffed causing them to be constantly behind on orders. Tonight they simply “didn’t have filets” causing a giant cluster with Uber which cost me much time and patience. They said a manager would come out and speak with me, I waited but they didn’t come out within 5 minutes and I had already had so much of my time wasted that I left. Again, the lobby was closed prior to 8pm so I was just waiting in my car, I wasn’t going to go through their drive through a 3rd time to ask how long I would have to wait and without getting an reassurance I wasn’t going to waste any more of my time waiting.
… moreCharles Henry
After spending half an hour for them to serve about 10 othe people, they told me they were busy and walked away. I have better things to do with my life like watching paint dry or going to an actual restraunt if im going to wait that long. Succeeded in making me feel totally unwelcome. Cannot recommend, will not be returning.
… moreNatosha Lunsford
If I could give zero Stars I would sooo latnight I ordered Popeyes my two year old is the one that noticed that the chicken smell stink after eating half a drumstick so I tried one. my child loves chicken for him to say that was very off all of them were spoiled! so it was spoiled before you even cooked it which is very foul my baby was sick all night and some of today trying to reach out to Popeye’s there’s no working number on South Grand at all at this point they really need to be closed down to sell spoiled chicken you never know who’s eating it in this case it was my 2-year-old son and yes I’m very furious so Popeyes count your days!
… moreSara Wilkinson
On October 29th, 2025 around noon all the lobby entrances were locked. This was very effective at getting customers to leave when they realized they couldn’t enter the lobby and the line for the drive thru was wrapped all the way around the building. It’s unbelievable to me that an employee or supervisor would do this. Yet it happened. I hope they’re able to hire more workers.
… moreJames Ryan
The food at this location is consistently better than the west side location. The staff is always so friendly and welcoming. We highly recommend!
… moreJava the warlord
Foods fine when you can actually get it. More likely then not they will just tell you they cant take anymore orders after taking the order directly in front of you. This has now happened 3 times. I will never come back to this location
… moreBJ Nichols
Placed an online order arrived 10min AFTER it was supposed to be completed, told had to wait lobby closed, pulled into drive thru and advised order just pulled waited 5 more minutes. Only to get home an entire shrimp meal was missing only 5 cocktail sauces in the bag and chicken was hours old and dried out, not even fresh fries! $25 waisted! This poor level of service and food quality is insane. She handed the bag to us with a smile though.
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