Eboni Mills
The only reason I’m giving a 1 star is because you have to provide that in order to write a review. The staff in this location is extremely racist. My son was picking me up from work when my granddaughter got sick and vomited all over the car. We pulled over to go into the Dunkin to get napkins and water and the worker who claimed he was the owner was extremely rude, following my African American son out the store telling him that “ us people” are still napkins “ referring to him as you people” I immediately took the napkins and went back into the store to give them the napkins back then going over to the gas station to purchase paper towels. As I am cleaning out the car I realize that he’s calling the cops on us! YES over some napkins! The saddest experience I’ve ever encountered. Might I add that a sweet elderly Caucasian man was parked next to me acknowledging that he sees what’s going on and went into the Dunkin Donuts and came out with a hand full of napkins and handed them to me and simply just apologized. They gave him no problems at all! Very disappointing!
… moreLissete Lozano
Super hard working staff. I place my order online and it’s always ready when I get there. Best dunkin in the area no doubt
… moreJay Joseph
Ordered a latte, but the taste wasn’t good. It was disappointing.
… morengasybau88 Hh
I had a really disappointing experience at this Dunkin. The staff member who took my order was extremely rude and dismissive. He acted like helping customers was a burden and gave off a very unwelcoming attitude. When I told him I couldn’t hear him he rudely raised his voice at me at the drive – thru and also responded with unnecessary attitude.
Also ,
Customer service should be a priority, but clearly that wasn’t the case here. I’ve been to other Dunkin’ locations where the staff is friendly and professional, but this one completely missed the mark. I won’t be coming back to this location anytime soon.
… morePRINCESS IMVU
Holy crater grilled cheese. Not impressed. And pls bring back Texas toast.
… moreGeorge C
Convenient while pumpgas. Just a little hard to get to.
… moreOfelia Quevedo
It’s a hit or miss at times with my Ice coffee.Today 10/10/25 coffee was horrible. I called 25 times and no answer. I tried to call again and they took the phone off the hook. Taste your coffee before driving or walking away.
… moreMikey Barone
The intercom was hard to hear because people were power washing next door. I drove up to the window to order and the owner refused to serve me and talked down to me. I explained I couldn’t hear and he kept saying I needed to wait and wouldn’t serve me. He wanted me to go back into the line in the drive through.
I go there once a week and this is my last time I will ever go to this location. The owner is not a nice person and I’ve personally heard him talk bad about this customers. I happened to be on the end of this one. Great staff but horrible owner.
… moreJackie Herrera
I made an order on the app and apparently my order never went through. I tried showing her my receipt and she kept talking over me saying they didn’t receive any online orders and didn’t want to see my receipt or anything. She was so rude and didn’t attend me and left me waiting in the drive thru. I made my order again and another employee told me that their printer ended up printing both orders i made. And she told me i could cancel because she didn’t know how. I still haven’t received a refund. 2 medium drinks ended up costing me $17. Such rude employees here.
… moreEl Bertie
Now that the Dunkin donuts in Melrose Park is closed for construction we have to resort to going to the Stone Park location. Worst location the employees can’t read English can hardly speak it everytime our order is wrong .
… more