Dick Hassett
Brand new taco bell that opened 4 days. Used the app that is far from good. Sat in line for 30 mins before we got to the speaker, at which point they began making the order. Checked to make sure they gave us everything, went home, and got a bag of disappointment. Taco Bell charged me $20.00. Left picture of receipt and of what they gave us. Is this new restaurant also the new standard for Taco Bell? I won’t be back. EVER.
… moreTracy Wise
I was so glad when Ozark got Taco Bell back. Unfortunately, if they don’t get someone who actually cares in there, we aren’t going to be able to keep it. The customer service is basically non-existent. They focus almost solely on drive-through and pick up orders. I hope they get better service. We ordered from the kiosk, so there was no interaction with a person at all. Waited about 20 mins just to get the cups for our drinks. Waited probably another 10-15 for the food. The food was good for the most part, but I don’t know if they get tomatoes pre-diced or they dice them themselves, but who wants stems in their tacos?
… moreCaleb Newsome
Wow, I had high hopes for this place. But last two visits have been horrible. Both times were online orders, and the food has been stale or burnt tasting (probably because they don’t change the oil often?). Even though the food wasn’t fresh, still had to wait 25 mins or more to get the online orders. The craziest part is it was the manager taking care of our order, she obviously doesnt care about her job or the customers. Might be best to shut this back down, cause I’m not going back.
… moreReddiver 505
FILTHY Restaurant. Floors and Bathrooms are dirty. Food was nasty and cold. Customer Service was horrible. Nobody ever greeted me or didnt even mention my order was ready. I had to bother them for my drink cup. Never again .
… moreAllen (Buzz_Kill)
Updated review, one week later. Had to take stars away from the food this time. I ordered 4 double decker taco supremes. I git home, and none of them were supreme. So I got ripped off this time.
I was so happy to have a local Taco Bell. Now I’m just continually disappointed.
I ordered 5 minutes ahead of arrival. I was then asked to pull around out of the drive thru, even though there wete no cars behind me, and wait in the front parking lot. I then waited another 6 minutes. How does that even make sense? No other cars came through. Nobody in the lobby. Why would I have to wait so long? It was just 4 taco supreme, and nachos bell grande. So nothing fancy.
… moreJoseph Parker
Very clean place but very slow customer service. The kiosks have got to go interactions with customers is best to establish trust and loyalty, that is just my opinion.
… moreColdyCRUSHER
I love Taco Bell and everything, but tonight, my food looked like Taco Hell
… moreme tie
Decided to dine in instead of drive thru. Found out of order signs on both bathrooms(one reason for dining in) employees still using though but wouldn’t let customers. Rest of the restaurant was clean. Do not like that there is not a cashier. You have to order at kiosk
… moreMarlo ThePoet Miller
Places my order at 3:52 using the kiosk thinking they were making my food but turns out they were more focused on drive thru when James Wesson comes in off his break or for his shift all three of them in drive thru usher him over to the other side to make my food which they had only made three tacos out of the 52.00 worth of food I ordered
James Wesson not only finished my order by himself he was also very polite
James Wesson should get employee of the month because instead of being focused on drive thru or walking around he actually did what was needed to be done ✔️ great job James
… moreJames Odle
We have been to this Taco Bell several times and never a bad experience. Highly recommended.
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