Rick’s Barbecue

  4.3 – 809 reviews   • Barbecue restaurant

Social Profile:

At Rick’s Barbeque, we believe in doing things the right way—slow-smoked meats, handcrafted sides, and friendly service that feels like home. Since the beginning, our focus has been on real flavor, faith-driven values, and supporting the communities we serve across Tennessee and Alabama. Whether you’re stopping in for a quick bite or feeding the whole family, you’ll always find quality food made fresh daily and a team that treats you like one of their own. Rick’s is proud to be closed on Sundays so our team can rest, worship, and spend time with family—because people come first, always. From our hickory-smoked pork and signature sauces to our classic loaded potatoes, every meal is made with care and rooted in Southern tradition.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Rick's Barbecue 35630

Hours

Wednesday10:30 AM–9 PM
Thursday10:30 AM–9 PM
Friday10:30 AM–9 PM
Saturday10:30 AM–9 PM
SundayClosed
Monday10:30 AM–9 PM
Tuesday10:30 AM–9 PM

Address and Contact Information

Address: 212 Cox Creek Pkwy, Florence, AL 35630

Phone: (256) 766-0833

Website: http://ricksbbq.com/

Menu Photos

Order and Reservations

Order: Order online

ricksbbq.com

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Reviews

Ashley Fields
Came through the drive through for dinner and after getting in to sit down and eat I realized my meal was not right. I was over charged rather than up charged for the chicken stew as a side. I went in the next day to request a refund of the difference of my meal price. The employees that handled the issue were top notch on customer service. I was treated pleasantly and accordingly. The manager that handled the refund was sweet and went above and beyond what I was requesting. She took an unpleasant experience and gave me multiple reasons to want to be a repeat customer. Great job in helping the customer and I’m grateful to see customer service still exist! Thank you for being outside of today’s norms!
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Chris Snow
I am horrified now to eat at ricks. So I used uber eats to get lunch sent to me and a co worker today for lunch since we are at work. I ordered a bama wrap and she ordered a pork sandwich. The wrap had a bone in it that if it were a child eating, could have gotten choked on it or worse. my co workers pork sandwich was supposed to be ordered with mustard slaw and without pickles. She received the regular slaw and with pickles still on it. The fries were cold and rubbery. The uber driver was great and got it too us fast, it was not because she ran late or anything. I always enjoyed ricks in the past. However, this was not a great experience this time and probably won’t be back.
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Kirsten Maresh
I go to this particular branch as it’s always been really good,hot and fresh. I ordered the potato skins, my husband got the salad. The potato skins were terrible. They were old, dry and cold. Just not the best meal this time. I was sadly disappointed this visit. I’ve left a 5 star review before, just not this time.
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Cheyanne Whitten
More people need to try their chicken tenders, they’re so good. Love getting a wrap with tenders as the meat. I miss the Madison Ricks location on 72 everyday
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Donny Shaw
I was in town for a conference and went twice for the stuffed baked potato to go. Everyone there was friendly and courteous with quick service. The potato was delicious and fit my current diet options. I’ll return the next time in town.
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Inga Harden
I had the best loaded baked potato ever!!! Everything that I requested on my potato was there and the sweet tea was amazing!!! The cashier was very courteous I will order again!!!!
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Ariana Ledbetter
I’m gunna brag on a young man who works there I think his name is Brayden. Anytime I come through he is the nicest person! So soft spoken and has great customer service. Definitely deserves a raise.
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Maleah Moss
I have had two poor experiences here at the Cox Creek location recently.

The first time I waited in line for nearly 30 minutes. Two big bottles of sauce I had paid extra for were left out of my order. I went in for them. They argued with each other about whether or not I had received them. The person that was supposed to be getting them finally showed up with them quite a few minutes later. When I got home, one of the meat plates they had given me was completely wrong.

This evening I went through the line and they left the fries out of my order. I’ve already been waiting a long time to get my original food and have now been waiting nearly 10 minutes just to have my fries brought out so I don’t have to drag my small children in the store just to get some fries.

Respectfully, this is unacceptable customer service all the way around. I won’t be coming back to this particular location as much as I love Rick’s food.
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n8
1st time here. We wanted to try this place out simply because of the rave reviews.

Unfortunately, 1st impressions are key. The establishment was CLEAN! It truly has a nice and warming atmosphere and the dining facility was packed with customers. Kudos to your staff for that.

We didn’t have to wait long for our order, which was great, but our meat selections were not edible.

My wife had the pork, and I had the beef and ribs. We literally ate around it because the meat was too dry and cold for our liking. There is only so much BBQ sauce one can add for flavor.

This will be the one and only visit we make to this place.
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Nicole Beckham
Went to this location at 825 pm. Ordered to eat in. Went to get our drinks and the girl who took our order was emptying the tea out and pouring it down the drain and informed us that it was the end of the night and my husband couldn’t get tea. We waited a while to get our food and kept getting dirty stares… I’m assuming because we came in 30 minutes prior to closing. The same girl slammed our food down as she brought it out and then covered the garbage can up that was beside us. At 858, we were told by the same girl that she would be locking the doors. Don’t worry, we left and WILL NOT BE BACK!
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