Matthew Anderson
The workers here rocked. Good vibes all around. I had a stressful day and this experience made it way better
… moreHeather Lee
I’m not sure how or why anyone would grab this lettuce and think it was a good idea to put on any one’s sandwich, much less look at it and decide to keep it. Do better JJs.
… moreNasha 1
They got my damn sandwich wrong and I didn’t know until I already left. I wanted only chicken but they put pork on it, which I don’t even eat. What a waste of my damn money and time
… moreHailey Warren
This location is consistently slow with deliveries. My office is 3 minutes away but I couldn’t step away to pick it up myself so I ordered online and it took an HOUR to deliver. I understand being short staffed but communication would help a lot. At least call your customers and let them know what’s going on and give them the option to cancel if they want. I had to call twice myself to get update. The staff was sincere over the phone so I have no issues there but it’s just disappointing to pay so much for a sandwich and wait that long with no heads up.
… moreMtZ Reviewz
It’s a building in a building! But also a side door. And they have great sandwiches!
… moreDan Junk
The staff is what makes it a great location. I only go to this location now. Has drive through too.
… moreRomnita Watkins
My sandwich was wrong ask for Big John got all the way to work and it was a chicken sandwich took it back and the manger said I made it I know it’s right. I said look at my receipt and look at the sandwich. Manger walked away after seeing her mistake didn’t not ask to fix it gave me a refund and offer nothing. just said my my bad.
… moreAndrew J
I eat here 1-2 times a week for lunch. The staff always greets me with a smile and friendly hello. They always know my order by heart, which is always correct, and fast.
If you get delivery, it can sometimes take an extra 15-30 minutes, but that’s to be expected at lunchtime downtown DSM.
If I could give the staff 6 stars, I would!
… moreApril Worrall
We order from this location every chance we get. Orders taken by phone, polite, courteous service. Orders are always labeled with names (important in a corporate setting) and delivery is ON TIME, every time. Love these guys. Thank you, you make our meetings flow with ease.
… moreLindsay Rone
Placed my order online at 11:54am. Called the store around 12:35pm as this seems like an excessive wait. In past orders I’ve received turn times of 10-15 minutes. Once the order was received at 12:48pm i immediately noticed my sandwich wasn’t correct I ordered a customized Turkey Tom everything was correct except there was ham instead of Turkey. Called the store back and was offered no refund. They wanted to send out another sandwich. At this point I don’t want to wait another 30 minutes. So I left them know if they couldn’t provide a refund I wouldn’t frequent the shop again. Mind you I order at least 1-2 times a week. The manager said “okay, bye” and that was it. I do not recommend this location. I’m extremely disappointed in the lack of customer service and will not be back.
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