Katelyn Her
If I could give this subway a zero I would, HORRIBLE and I mean horrible customer service. I rarely give fast food chains ratings but I came in today (12/26) at around 8 ish. My friend and I waited a few minutes to even be helped, my friend greeted the employee and was completely IGNORED. He then repeated himself and was still ignored, it was as if the employee was deaf. When ordering the employee would not acknowledge my friend at all acting like he didn’t know how to speak and it was all very very disrespectful. I feel like racism played a part in this because my friend is a black male, and when I addressed the employee he acknowledged me. He deliberately ignored what my friend was saying making everyone’s lives difficult when he could have just been doing his job and serving us kindly like he gets paid to do. DONT GO HERE IF YOU WANT GOOD SERVICE!!!! I get it if he was having a bad day but to be this disrespectful to paying customers is beyond me. My friend DREW out how he wanted his sauce on the sandwich and told him what he did not want, the employee then did EXACTLY what he did not want and sighed like we were the problem when my friend got upset. The store was empty there was absolutely NO REASON to be this rude. He didn’t know how to use words or respond to anything my friend was saying like just completely silent. Please do not go here, the service is horrible
… moreNathan Maguire
My coworkers and i used to go here all the time to pick uo food, but that is over now. Went in to pick up all our orders and got yelled at by the woman behind the counter about how its only supposed to be 1 coupon a day per customer and that we all used different subway app coupons… so i guess if you are trying to use the app at this location and pick up for multiple people they get angry? We will never be going back to this rude store.
… moreAndrew DeWitt
When I went on Sunday 11/30, the worker around 8:15pm said I couldn’t order, he had locked the door (he was outside smoking). I convinced him to let me order because the store didn’t close for 1.5 more hours. I had a free footlong coupon and he had no idea how to redeem it. The proceeded to tell me I couldn’t dine in. I sat in my car and ate, watched him lock the doors from inside then go into the back. Watched two other customers come and try to go in but he didn’t move. Worst service ever he deserves to be fired. I have been going to subway 3+ years.
… moreMalivahn Kinney
As someone who works in this strip mall and orders a sandwich here just about every week, I was completely blown away by the rudeness of the lady tonight. I walk in, she greets me, I tell her I just need to get water. I come in with my own Stanley cup and fill it with ice water to return to work. I’ve done this multiple times. She says, “I have to talk to my owner, but I don’t think you’re allowed to do that. I think it’s only for customers.” Fill up my OWN water bottle for water that’s FREE? No one else gives me heck for this. What on earth? I’m disappointed. Not cool at all. Make me feel bad about getting WATER! Who does that? Ridiculous.
… moreCK Dearing
Awful experience all around. The place smells sour when you walk in. And tonight I walked in said hello to the guy and he just looked at me like he was annoyed to see me. The food looks really old and expired. I honestly hope they get new employees because this was just disgusting
… moreKate Ness
You know what? If you don’t want to be open until 22:00, that’s perfectly fine and understandable. But don’t say on your website “We’re open until 10:00PM!” and then be closed when people show up BEFORE 21:30.
AND the stupid neon sign said OPEN when they were closed!
… moreAM Shah
Maham wants to come here. Idk bout all that but the food is amazing and I have a gift card chipotle exists too but this is better
… moreCody
You’ll be immediately greeted by a tacky sign taped to the front door explaining that their hours are different than what’s listed on their website. There were several pieces of paper taped all over, explaining that they’re out of certain ingredients and the most eye catching one noted that they don’t accept ANY coupons. This Subway doesn’t accept Subway coupons.
When I visited, around 6PM on a Friday, there was only 1 staff person working so I spent over 10 minutes waiting to pick up my order that was already completed due to it being an online order.
Food was alright but if you’re looking for Subway, I recommend trying another location.
… moreAashish Tiwari
The employee here treats you like you done a crime ordering sandwich. Stares and doesn’t respond to requests at all. I asked him to add cucumbers but he just was not ready to add it after 3 times tell him to do so. Very poor experience.
… moreKatie Bkr
I’ll never order online again they severely skimped on my sandwich. They didn’t even give me extra spinach like i asked…its spinach dude… I work near by and will now always turn guest away from this subway. I’ll only eat here again to give it another chance in person but if they skimp in person to I’m telling every guest that comes in that every restaurant is good except the subway.
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