Subway

  3.9 – 104 reviews   • Sandwich shop

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Your local Ham Lake Subway® Restaurant at 17543 Central Ave NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 55304

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Order: Order online

subway.com

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Reviews

Melody Brown
Just wanted to reach out and say the employee closing tonight always does his best making our sandwiches perfect!! We’ve gone to many locations and I usually have a hard time finishing mine. But each time he makes my sandwich I eat the whole thing! Very polite and friendly, plus seems to care about what he does and does it well! We will be back very soon for some more quality subs! Thanks a million!!
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justinater 993 (Justin93)
Yesterday when I was getting off work decided to get dinner at Subway. Came in asked the lady about if they had the meal deal she nodded yes. Called my mom if she wanted Subway. The lady up front was taking bread out of the oven I was being patient and waited. The same lady took her sweet getting the bread out of the oven. Another customer came in and was waiting. Then after 10 minutes I was told to step aside so the next customer could be helped. There were 2 other ladies doing other stuff. Out of the 3 ladies none of them could help me. Honestly I’m never going back again piss poor service and amateur staff at best.
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al singer
Picture shows protein bowl with meat cubed however it was not. Nothing was mentioned on the order page of the option to have it whole or cubed. No mayo even though it was ordered. For the price it was not worth it. Had a cold cut combo ordered with cheese and there was no cheese. Looking at the other reviews the regional manager states you can have it cubed in the special instructions. If that is the case then they should state it on the actual order page. How are you supposed to know if it is cubed or not. I know I will not order that protein bowl again. Not worth the price of $12.99. I was better off getting a footlong and just pulling the bread off.
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Becky Stewart
Door states open at 9, open sign lit, door unlocked … but when I walked in at 10:53 was told they weren’t open. When I asked when they would be he said a few minutes but made no offer to help. Will stick with the one down the road that has much better service.
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Brent Fisher
Pick up order, looks like someone twisted and squeezed my sandwich.
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Jason Klein
Nothing to gripe about other than the price. $45 for three meal deals. They also ran out of the chips my wife wanted so that was obviously my fault. 😉
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Jacob Brainard
Completely abandoned on 4th of July. All doors were unlocked and the cash register was on, but nobody was home. The app accepted orders for this restaurant and took my money.
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Gene Long
I ordered a Steak Protien bowi. The bowl was less than 1/2 full. Very little steak.
I’ve ordered these many times in the past. Price has increased dramatically and amount of food has decreased dramatically.
There was only one other customer in the shop. The employee took twice as long to explain why he couldn’t cut up the tomatoes as it would have taken him to cut up the tomatoes .
The place was a pit. Dirty booths floor was littered with trash.
My last visit to his place. You’ve lost my business. To expensive, bad service
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Luke Meyer
Came into Subway today with a coupon. When I walked in I asked about the national promo for discounted fooongs being 6.99. The dude working the front end, Tony, said that he would check. He walked over to the computer and said “yes it looks like it’s still going on”. I pull my app and I don’t see it anywhere, when I asked Tony about this he said he couldn’t do anything to help and that no employees had training in how to do promos/ coupons or navigating the app. They’re apparently told it’s all through the app after I asked him if he could help figure out why I wasn’t seeing the promo. He said all we could do is make the sandwich and ring it up at the end to see if it would work. Well, I was transparent with him and said I would not be paying full price for the sandwich. At that point, he told me that he would not make me the sandwich if i didn’t intend on paying full price for it because it’s “waste”. I proceeded to question why he wouldn’t honor the price if he could see the deal was still going on. He told me that it was my fault i couldn’t see the promo and I should leave the store if i was going to “raise my voice” to him. I asked for the manager, he said he was the manager (which if it is true, is a joke!), I questioned what kind of manager doesn’t have training on these kinds of things. He said it was up to his regional manager and no supervisors anywhere has had any training on these sorts of thing… (must be new?!) Then he told me to leave the store, not to come back and that I should take my business elsewhere. As I’m getting into my car, I call the store and get an employee Sonya (who so graciously spelt her name for me on the phone) and ask for corporate phone number and name of regional manager or contact info. immediately I could hear the other guy Tony in the background telling Sonya to just hang up on me and not to give me any info because he had just had a bad interaction with me in the lobby just minutes prior. Sonya then tells me she can’t give me any info out whatsoever and ends up hanging up on me while I could hear Tony in the background. Shortly after as I’m typing this review Tony walks out with his kids who were sitting in the lobby during this whole interaction more than likely eating free food as he was more concerned with getting off his shift in time and potentially wasting my unordered footlong than putting the customer first.

Terrible customer service, terrible management, worst subway experience I’ve ever had, hands down.
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Todd G
I ordered a tuna sub with 50% more tuna and this sandwich barely had tuna on it.
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