Jaan Jawid
I had one of the worst experiences at this Pizza Hut location. First, they gave me the wrong order, and when I finally got my pizza, it was undercooked and barely warm. The restaurant itself was dirty tables weren’t cleaned, and the floor looked like it hadn’t been swept in a while. To make things worse, I noticed the employee preparing pizzas wasn’t wearing gloves, which is completely unacceptable for handling food.
I expected much better from a well known chain like Pizza Hut. Definitely won’t be coming back to this location anytime soon.
… moreZodiac Saint
2025 Saturday October 25th around 1:30 pm
Everything was fantastic pizza was great breadsticks were super good if you guys can keep up this consistency I could see you bringing back the good name of Pizza Hut like back in the days of old.. establishment was nice and clean inside pearing back into the kitchen it looked clean. All the employees looked clean and well groomed. Was really really happy it’s been a while since we’ve hit a good Pizza Hut so I was surprised when I came to leave a review and only seen 3.6 stars… keep up this consistency like what I had and make everybody’s else’s experience thebsame and hopefully you’ll get back up to 4 plus stars..
… moreAngela Leach
Would not recommend ordering from them. Horrible customer service and scammy activity. I called at 10:30 to place a delivery order over the phone. Told the employee my name, order request, and credit card number. Was then placed on hold for almost 20 minutes only to be hung up on. I called back immediately and got the same individual. Asked about the status of my order – which he then claimed they didn’t take. I was also told that they don’t take card payments over the phone, yet they were quick to take my card number during my original phone call. So now I have to go through the hassle of having my card reissued so the skeezy people can’t scam me. Would never recommend. Not only was the thing unprofessional but also extremely concerning.
… moreRob Jackson
Order the large pizza.
Cheese pepperoni mushrooms olives onions
There was almost no ingredients on the pie.
I thought I ordered breadsticks by the way it looked.
The whole large pie didn’t even weigh a half a pound.
Never again.
… moreJay Glows
Ordered a few of the pizza deals with up to 10 toppings free. At 6 toppings it gave a warning alert that you shouldn’t add more toppings. There was an additional charge for extra cheese on another pizza that only had 4 toppings on it. There were little to no toppings on both pizzas. However, food was ready quickly and was hot. Had to pay cash at pickup for 2 sauce packets (I don’t mind paying extra but $1 each was excessive). Definitely not worth it. Overpriced, and I would not recommend eating here.
… moreAlbert Cowie
I was really excited to try them! I hadn’t had Pizza Hut since the late 80’s and used to love going there as a kid.
This location is a take out one and not like the old sit down style but I was looking forward to seeing if the pizza was as good as remembered.
The service was fast and accurate. The atmosphere was fine. The place was clean and in good order, however, I would have definitely preferred the sit down style restaurant that I remember.
I had a stuffed crust pizza with green peppers and onions. It was ok. I would put it on par with Dominos and better than say Little Caesars or Pappa Johns, but not as good as a local place like Franco’s. So that is why it gets 4 stars.
… moreM L
They messed up my order. Put the wrong toppings on the pizza. Pizza and wings that were delivered came cold.
The “pay in person” option that they have for delivery doesn’t accept card. Only cash. They deliver through doordash.
Makes no sense why they force you to do a minimum of $15 when they charge all those ridiculous fees. After fees and everything for a 18 dollar purchase it came up to $30 PRE TIP. This is ridiculous as its just cheaper to just order directly through doordash. Will never order delivery from here again. If you want pizza delivery just go to Jet’s pizza its 1000x better than here. Cheaper, food comes hot and the pizza is better there. They accept card as well for delivery purchases.
Avoid this place.
… moreJim Serrano
Using the app was seamless and works just fine. Pizza Hut was once a favorite of mine and now I will probably never visit this location. Living in Buffalo there is no short of great pizza but every once in awhile you get a craving for something a little different and Pizza was great for that. I used to visit the location in Blasdell every time that craving hit. Buffalo needs to have a Pizza Hut “restaurant” back and not these satellite ovens. The pizza was tasteless and was even more terrible as a leftover for next day. The breadsticks are not the breadsticks that were once the best in the business. The marinara sauce seemed a little different, almost seemed like it was a substitute for the original sauce. I keep giving this place a shot and every time I go there, I immediately regret it. It seems that corporately, Pizza Hut has cut every corner and no longer focuses on quality and all the focus on how cheaply they can put a product out. I have had pizza from gas stations better than this. Little Caesar’s is light years ahead of you with this style of fast food. I deleted the Pizza Hut app right after my 1st bite and I will never go back unless Pizza Hut reverts back to quality and a sit in restaurant here in Buffalo.
… moreKimberly Gryckiewicz
So far, everything we have ordered has been tasty and consistent. They show us our food before we walk out. The cheese pizza is soooooo good, and I actually want to eat the crust. The garlic cheese bread sticks are awesome. I used to have pizza hut growing up, and I’m so glad they are back. Keep it up!
… moreJeff Casey
Awesome Pizza and staff our order was ready for carryout in just 15 minutes
… more