Dee Jay
This was the worst experience ever. I called to order boulette (haitian meatball). I was instructed to order it online and I did just that. I arrived the lady upfront greeted me and was very nice. Fast forward I arrived home and was getting ready to feed my son and realized the meatballs were completely burn, black, hard inside and not edible. I called immediately and explained the food that was given to me. The lady that greeted said she understood and stated the cook most likely overcooked/burnt the meat and said if I was able to come back for a refund. I told her coming would be a hassle as I had my son but I stated I took pictures and if there was a number that I could send it to. She told me no she would have to talk to her boss to see what could be done. I told her don’t worry about a refund because I come often a credit would be fine. We ended the call and I proceed to throw away meatballs from my plate to feed my son just the rice. I received a call back about 5-10 later and she stated the manager just arrived and ask for me to come back to bring the food. I stated the food was already trashed as it wasn’t edible but of course I have the pictures etc. i could over hear the manager being very rude and saying if the food doesn’t come back nothing could be done. This is the worst customer service experience and this is why its really hard to support small business. Your cooks made an mistake and it’s your job to correct it. No one should have to go out of their way for a mistake you guys made. Will NEVER spend a dime here again wouldn’t recommend this place ever. I don’t care how good the food is which is hit or miss here customer service is everything and this place doesn’t have it.
… moreJanice Tucker
I was disappointed by the taste of the chicken. Tasted like old chicken. Rice and plantain was good but the taste of the chicken made it a meal for the trash. There’s no way that chicken was cooked fresh. Waste of money.
… moreLove Leigh
This restaurant deserves every star! I just bought fish for my little daughter and I and we are so very satisfied! Their food is full of flavor, nice and fresh! Their service is awesome with a beautiful kind lady who took out order and the restaurant is perfectly clean! I highly recommend this place! So glad I found this gem ❤️
… moreSancia Eldira
Was recommended by a friend of mine and was satisfied with the food (delicious not greasy) and service was great . The atmosphere is very welcoming and reminds me of Ayiti Cherie. This was my 3rd visit and yes will be back again.
… moreNaensha Joseph
“Nothing brings people together like good food. This palace is fantastic, their service is excellent specially Miss Bernadette she’s a beauty friendly lady . I really recommend this place also the food is amazing the reason I said that cuz I know what’s good ya ☺️tasty
… moreCharles S
Any time my family is in the South Florida area we always try to find a Haitian restaurant to get some good Creole cooking. Well this time we hit the jackpot! The food @La Belle Jacmelienne is cooked with love and you can taste it in every bite. The plaza that the restaurant is located in isn’t the Ritz but the atmosphere is very welcoming from the smell of the food when you exit your car before entering the establishment to the green turf carefully placed in front. Once you step foot in the door the artwork on the walls are so vibrant and high quality that you will want to take the walls home with you. Haitian music plays softly in the background as the video for the song airs on the tv screen by the counter. The young ladies behind the counter go above and beyond to offer great service with a wonderful pleasant attitude and super spirit. The food is cooked to perfection as if someones’ grandmother is in the kitchen throwing down. Everything we had was seasoned just right. The restaurant is all around “AWESOME” and we will definitely return anytime we are in the South Florida area.
… moreKeiera Baxter
I absolutely love coming here. Every time I come to Miami, this either one of the first place I go or last places I stop before heading home. The food taste just like if you were getting from home and maybe even better if your family doesn’t know how to cook. Very savory and flavorful! I truly wish I can take the whole restaurant with me or at least copy and paste it in my city that I live in now. You definitely won’t regret eating here unless you’re trying to lose weight lo.
… moreJAEIN SEO
I am from Maryland and wanted to have something unique here. Thanks to a local friend’s recommendation, we tried the fried pork and the Legume, which were fantastic. I was afraid it may be too exotic for me but they were superb. To be honest, the foods on the menu and the drinks were unfamiliar to me, but the fried pork that I tried in particular was crispy outside and tender inside, which was perfectly cooked. The server (she may be an owner given her passion) was above and beyond, which made the experience extra special. I am very pleasant about the foods and overall experience, and I highly recommend to both local people and tourists! Hope their business thrives
… moreRobbie Patrice
When I say it’s the best Haitian food outside of Haiti it’s an understatement! My whole Family comes here and it’s the best Food and Vibe you can get 100% recommend!!!!
… moreCherlene Ceneus
If you’re looking for authentic Haitian food with an incredible vibe this is the place for you. Great food and positive display of Haitian culture all in one place! The pikilz to purchase is amazing!
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