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Rita’s Italian Ice & Frozen Custard is the largest Italian Ice concept in the nation. With over 600 shops operating in 32 states, our popular chain offers a variety of frozen treats that will leave your taste buds wanting more! Italian Ice – our famous Italian Ice is made fresh daily, featuring real fruit flavors that burst with refreshing goodness. Frozen Custard – our rich Frozen Custard is a creamy delight. Layered Gelati – a perfect blend of Italian Ice and Frozen Custard in our layered Gelati. Blenders drink lineup – quench your thirst with our delightful Blenders drinks. Milkshakes – creamy and indulgent, our Milkshakes are a treat for any occasion. Sundaes – dive into a world of toppings and flavors with our Sundaes.
Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
Address and Contact Information
Address: 162 Carroll Island Rd Ste 158, Middle River, MD 21220
Phone: (410) 335-7482
Website: https://www.ritasice.com/location/ritas-of-carroll-island-md/
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Get more information for Rita’s Italian Ice & Frozen Custard in Middle River, MD. See reviews, map, get the address, and find directions.
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Reviews
Jennifer Lederman
Bad business! We are regulars here and I take the time to call right away to let them know our ice cream sundaes arrived with just all toppings surrounded by all melted ice cream! My poor dog’s pup cup has no milk bone in it when I typed on door dash and specified to include one since we were ripped off last time with no milk bone! Instead of trying to make things right this girl who answered told me to call back tomorrow to speak with the manager when we spent $50.00 on this order! Door dash is useless and won’t do anything about it and Rita’s doesn’t care so yes let’s all eat melted ice cream sundaes with just toppings and pup cups with no milk bones in them! How fun is that!? Bad business so you lost a customer unless you replace our order then I will remove this review!
… moreHaleigh McAllister
I’ve gotten the frozen coffee multiple times from other locations and wasn’t a fan, figured I try it one more time. It was the BEST thing I have ever had. Made perfectly 10/10.
Also had to call my friend to see what they wanted , workers were very patient.
That frozen coffee made my day, thank you very much.
… moreAlso had to call my friend to see what they wanted , workers were very patient.
That frozen coffee made my day, thank you very much.
Aimee Terry
All of the employees there are so very sweet, kind, provide excellent customer service. My guy & I go there on almost a weekly basis. Today, Tori was amazing!! She was so fast making our excellent treats & gave lots of great suggestions for creating our gelati. Thank you Tori for making our day!
… moreThomas B
Dirty little strip mall Rita’s. Flavors were not the usual high sellers by any means. There is a pandemic going on and the restroom was very dirty, and they tables were not bussed or wiped down. I will not visit this Rita’s again. And I suggest you not waste your time and money here either.
… moreTori S
I am posting a review about the false adverting and poor customer service I received from the manger/owner of the Rita’s in middle river. I received an email on February 22nd, 2019 from Rita’s stating a promotion for today in which all treats are 50% off. At the bottom of the email was the address of my local Rita’s. So I arrived that day to purchase 3 packs of the ice cream sandwich treats for a birthday party. To my surprise I was denied the promotion price for the packs. I mentioned the email I received stated no such exclusions. The employee did not care. I emailed the customer service and they sent my complaint over to the store and said I would get a reply back within 24 hours. I received a reply that basically said they had already told me the packs are excluded. Did not offer even one pack at 50% being as they sent out a false advertisement. I replied with a screenshot of the advertisement which has their location on it and did not see anything on it that states any exclusions. I got a reply back an hour or so later that simple said they are excluded and they will revise the next promotion to state this. I’m disappointed in this experience and wanted to post this for any other potential customers who might experience an issue with this location. I will post a picture of the ad if it will let me.
… moreHelene Kelbaugh
Excellent Gelati! My husband has me addicted to the Florida Orange Gelati with the Vanilla Custard!
The first time I tried it I knew I would be eating this all summer long! Try it! If you like orange Creamsicle, you will be eating this all summer long to!! Lol.
The facility is always clean, friendly staff. They move very quick to. I have a few other favorite flavors. Wild Black Cherry is another favorite. There are so many I like!
I may stop by again today the more I type 🙂
Enjoy!
… moreThe first time I tried it I knew I would be eating this all summer long! Try it! If you like orange Creamsicle, you will be eating this all summer long to!! Lol.
The facility is always clean, friendly staff. They move very quick to. I have a few other favorite flavors. Wild Black Cherry is another favorite. There are so many I like!
I may stop by again today the more I type 🙂
Enjoy!
Quiana Jones
We normally have a 5 star experience, but my husband got a hair at the end of his Blue Raspberry Italian Ice. This was the first and hopefully the last time for that. My mango gelati and my daughter’s vanilla custard with rainbow sprinkles were good.
… moreJohn Cady
This was my go to place for treats during the summer. The staff was more than kind to everyone. I like how they have treats for the dogs, pet owners are made welcome.
… moreSharon J.
Although I love their menu, I think the upcharge for sugar waffle cones should be made known ahead of time at a $1.25 each.
… moreJenny Hobbie
Love this place just wish you guys stayed open till 10pm . But still love coming and trying new flavor when you have then
… more