Walker Kent
Worst Chick-fil-a I’ve been to by far. Grubhub said 18 minute wait and 30 minutes later still didn’t have my order and had to leave to get to my next class. Workers don’t have any sense of urgency to get the food out fast.
… moreTy man
The workers suck, they don’t do their job at all the food is not as good as chick fil a anywhere else and you have to wait 45 mins to get food even if there’s no line
… moreSoumyadip Kundu
This is the Chick-fil-A outlet inside the student union. It is a very efficient chain with both kiosk ordering as well as cashier ordering. Their spicy deluxe sandwiches are really good.
… moreMallory Smith
I’ve been a student at MSU since 2021, and the campus chick-fil-a has been literally horrific to order from the entire time I’ve been here. I ordered through grubhub today to try and beat the line and was quoted a wait time of 10 minutes. I did not receive my order until over 20 minutes after placing it, even with ordering ahead. Unless you have nowhere to be, I would never recommend ordering at this chick-fil-a due to the probability that you will not receive your order anywhere close to the reported time. This location needs to be expanded in some way in order to meet the needs of the student body on a campus with incredibly limited dining options, or the wait times need to be workshopped in order to provide a more accurate quote.
… moremisha jenkins
I ordered my breakfast and it wasn’t ready for 50+ minutes.
… moreSommer Williams
Do not go to this Chick-fil-A. If you do, make sure you repeat your orders at least 3 times. Some of the workers here are really good, but when I go, the ones serving never care about the job they went there to do. The ring me up for food than I ask for. They give me a lot of food that I’m not going to eat and make me pay for it when it was not what I ordered. I’m done wasting money and flex here. They never make the milkshakes you order unless you go up to them and tell them you need one. They don’t give you enough (if any) sauce, and the wait to get your food is absolutely ridiculous. They like to try to wait until at least fifteen people’s orders are ready and call them out at the same time. By the time some people get their food, it’s cold because it’s just been sitting there for a long time. And sometimes the order may not even be accurate, and they make it clear that they do not want to fix it. The reason for me leaving this review was so you’d know what you’re getting yourself into. Please pay attention if come here, it’s not hard to be poorly customer serviced here 🙂
… moreElyssa Derka
As someone who works here I can attest that everyone truly cares about the customers. We really work hard to bring a great meal to our customers quickly and if a mistake is made we correct it immediately and make sure to give the customer something extra to make up for our error. Everyone is great and willing to help any issue and make sure your meal is delicious every single time 🙂
… moreChase Boone
Great speed at drive-thru! And personnel are always cheerful! Food is consistently exceptional. But, be sure to ask multiple times for a sauce packet if you want one, they notoriously don’t put one in the bag even though they say they will.
… moreAl Plain
Great chick-fil-A. New phrase to me. How may I refresh your beverage. ( I usually dont get refills)Customer service 5 stars. Taste 5 stars. Hot and fresh 5 stars. Great location. Restrooms were clean. Great friendly, employees .
… moreSarah Ashlyn
As a MSU student, I have attempted to eat at this location two times. Both times I received chicken nuggets that were inadequate in both size and temperature. The staff is hurried and rude, and the displays seem outdated, ill-lit, and possibly dingy. Save yourself the upset and go to the Chik-Fil-A located on MS 12-East. There you will get the bang for your buck you deserve as well as customer service that matches whta Chik-Fil-A stands for.
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