Bongiorno’s Philly Steak Shop

  4.4 – 795 reviews  $ • Italian restaurant

This laid-back, family-owned outlet for a range of pies, subs & sandwiches also features TVs & beer.

Bongiorno's Philly Steak Shop 32233

Address and Contact Information

Address: 2294 Mayport Rd, Atlantic Beach, FL 32233

Phone: (904) 372-9135

Website:

Menu Photos

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Get more information for Bongiorno’s Philly Steak Shop in Atlantic Beach, FL. See reviews, map, get the address, and find directions.

Bongiorno’s Philly Steak Shop Reviews | Atlantic Beach, FL | One Bite

Bongiorno’s Philly Steak Shop in Atlantic Beach, FL reviews and ratings for pizza.

Reviews

Desiree Padilla
Place is really nice! Great price for great amount of food! Took half of it home! Our server was a sweetheart, really great customer service~ Had the “small” calzone which was greatly cheesy and pairs amazingly with the Mariana sauce.. their wings are good and pretty big looking than most.. spaghetti for the kids have a nice big bowl that they enjoyed, and hubby said the pizza (philly) steak was extremely good as well! Def coming back here!
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Mr. Jelo
The white was alright nothing to write home to about dough was good thickness could have been left in the oven a little longer but the rest of the pizza lacked all flavor. The philly cheese steak I got with onion and green pepper wasn’t bad but it was cold. They could have toasted the bread too before throwing the rest of the stuff on the butt yeah the meat was cold when I got it.
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Joseph Civello
Good food, great service but the cheese should be cooked in the meat. The bread is from South Jersey!
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Greg Allen
Amazing authentic Philly steak, large menu, friendly staff, fair prices. Uses Amoroso rolls directly from Philly.
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Reality Check
Wednesday has $1 slice cheese pizza and $1 draft bud light from open till close. And the quantity of food is great for the price.
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Lesley Koz
Remember when Norm came into Cheers and everyone shouted “Noooorm”??
Well….that’s this place where everyone is friendly and welcomes you into this awesome Italian restaurant. You’ll never feel alone here!
Say hello to the beautiful Deanna….she’s the young owner who is hands on!
If she’s not available, there’s an added bonus asking for Suzette, the personality plus manager, who will get you one of her more than capable waitresses to help you.
They have outside tables to relax and have one of their awesome Philly cheese steak sandwich & whatever beer you’d like.
I had their cheeseburger with sweet peppers, onions, pickles, lettuce & tomatoes with the fantastic onion rings (awesome!) and had to take 1/2 home. It was yummy & huge!
Inside has their pizza counter with authentic Philly pizza and across has their casual dining area with a step up & seat bar. Watch the game on TV while you eat with friendly people to meet & have a drink with.
And….no….I don’t work there…..but I’m going back again!
Enjoy
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Christie Crawford
Dude, if you want true Italian Pizza….This is where it’s at! Fresh ingredients, free delivery, great customer service. NO complaints! Today was our first time trying out this place, and the woman who delivered the pizza was super sweet. She gave a few suggestions about what else we should try. I’ll be ordering again.
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Kelly Ford
This pizza place was recommended by our neighbor so we were looking forward to trying it. However we had a very bad customer service and food experience. To start, I was placed on hold when I tried to call in my order and then they never picked back up the phone. Finally after 5 minutes I hung up and had to call back. During my order, I asked for ranch sauce instead of red sauce on the pizza and they told me it would be $3 extra! When I was standing in line to pick my pizza, the Chef walked out of the kitchen and yelled and cussed at the lady at the cash register that they were out of tomato sauce! He continued to yell, cuss and slam doors in the kitchen. The lady at the cash register said out loud “I hope he doesn’t break another door, he needs to control his temper”. He then comes out of the kitchen again, looking angry, making the staff very uncomfortable.
When I got home and we started to eat, we saw no ranch on our pizza, all of the toppings were falling off the slices because it didn’t seem there was much cheese on the pizza to hold everything together. There were a lot of toppings, which is better than most pizza places, but the quality didn’t impress us. With the horrible experience both at the place and pizza, we will not be returning.
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Leslie Edwards
The pizza we had was standard quality to other locations near by. Been multiple times and not still impressed. Dinned in one Saturday evening to find they were out of two beer options, and toppings for the specialty pizza ordered. Waited for 55 minutes with two other tables with food on the table. One of the cooks walked out to the dinning area to yell at the server across the room. There was only one server working hard to maintain customer service and was very disruptive for a dine in restaurant. Would suggest another location for a better dine in experience.
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Jessica Jones
The food here is great but there is a catch. You have to dine in.
No, seriously dine in. Although they offer a delivery option it’s best not to use it. My orders are always wrong, or messy (like pizza toppings sliding halfway across the pizza and into the box) when I use delivery. Delivery drivers will not take back incorrect orders, and instead instruct you to call the store to fix the problem. Which makes the experience worse as the staff members manning the phones aren’t usually nice when you call back to report something was wrong- unlike most companies who are apologetic and willing to help when they make errors.
When I dine in or carry out everything is perfect. No mis-heard orders, no missing food or drinks, perfect. When I ask for delivery it’s always wrong.
Another difference between the two is service.
The service provided in person is exceptional. Nice staff and quick service. On the phone, they can be rude and pushy if the restaurant is “busy”. I have been placed on hold (which I don’t mind at all) and forgotten (which I do care about) about on multiple occasions. The last time was over 20 minutes to which my husband barely got a sorry. Add that to the incorrect orders and poor state of food once it arrives at your door I won’t ever order delivery again. You shouldn’t either.
Eat here for great pizza and good specials. But dine in.
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