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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Address and Contact Information
Address: 505 Retail Way Suite 102, Louisburg, NC 27549
Phone: (919) 853-3368
Website: http://www.fujiexpresshibachi.com/
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Fuji Express Louisburg, Chinese Restaurant, Hibachi
Chinese Restaurant, Hibachi Restaurant, Louisburg, Fuji Express, Japanese Restaurant.
Fuji Express | Online Ordering Menu
Fuji Express, 505 Retail Way Suite 102, Louisburg, NC 27549, We serve food for Take Out.
Fuji Express – Louisburg North Carolina Restaurant – HappyCow
Reviews of vegan-friendly restaurant Fuji Express in Louisburg, North Carolina, USA ‘Louisburg is a bit of a food desert as far as …
Reviews
Michael Cossin
Are you nostalgic for Chinese food from the mall food court? That’s what this reminded me of. The service was friendly, portions were large and the dining area was clean. The food just wasn’t very good. Odd flavors. I wish them luck, but they need to switch suppliers or switch up their recipes.
… moreAdrienne Lloyd
We usually love this place. Tonight’s chicken had many unchewable pieces. Both general and sesame! Charged us almost $60. No fortune cookies and chicken that we can barely eat.
… moreGinger Morris
Been wanting to try & hoping to find a local place for good Chinese food. Since had few good recent reviews I decided to get takeout. I was very disappointed. Food very costly & as others stated not very tasty. Get alot of food but quantity does not makeup for quality for me. Rare to post negative review but here’s my thoughts:
Fried chicken wings are whole wing(3parts yuck) & overcooked not tasty- tried 1 threw rest away/ Steak and Shrimp Hibachi no flavor tried doctor up with soy sauce & duck sauce but Steak not good quality & vegs 🙁 / Egg drop soup as usual but one with wonton not ok to me Wontons huge couldn’t figure out how eat really threw away/ Shrimp Fried rice got with Wings was plain no egg & only big onion chunks
Maybe just me but I don’t plan to return. Have eaten lots of Hibachi that my son makes on his Hibachi grill & in restaurants cooked in front of us. This place not good experience. Pics are my leftovers most likely toss today instead of eating.
… moreFried chicken wings are whole wing(3parts yuck) & overcooked not tasty- tried 1 threw rest away/ Steak and Shrimp Hibachi no flavor tried doctor up with soy sauce & duck sauce but Steak not good quality & vegs 🙁 / Egg drop soup as usual but one with wonton not ok to me Wontons huge couldn’t figure out how eat really threw away/ Shrimp Fried rice got with Wings was plain no egg & only big onion chunks
Maybe just me but I don’t plan to return. Have eaten lots of Hibachi that my son makes on his Hibachi grill & in restaurants cooked in front of us. This place not good experience. Pics are my leftovers most likely toss today instead of eating.
Layna Joanz
Quick in & out, safe for Covid. Pricing wasn’t horrible, but the food lacked flavor. Flavor is definitely missing from the hibachi items. Our order totaled $55. We also got 3 plates of fried wings, one plate appeared fresh, the other 2 plates.. the wings looked as if they had been sitting waiting to be ordered. I probably won’t return but if I do several people recommended the lemon pepper wings.
… moreLindsey Dockum
It was good, not great. 1st time going, went in and ordered for 2 people and it took 20 minutes to get my food to go. It seemed like a long time compared to other Hibachi/Asian places and higher prices as well. They didn’t seem very friendly, maybe just a long day.
… moreKarla Siegrist
Not sure what kind of business owner asks you to bring in your food back because you asked for no mushroom. Sorry but I wasn’t going to waste my time taking both of my small babies back into the car to bring back food for your mistake. I guess Fuji Express rather lose a customer than just send a simple refund here’s the pics of the mushrooms so you know I wasn’t lying. Bad work ethic. Try better.
… moreMatt N.
I liked this spot The food was fresh cooked to order and the lady behind the counter was super friendly . The dining room and all was nice & clean and the food came out quickly. I’ll be back
… moreDaniel Li
Love a Chinese place where you can get a big fill for cheap during lunch hours, and this fits the bill 100%. Good prices, good enough taste, and a massive quantity.
… moreMysteria Fernandez
*** I cannot respond to what they wrote so, I will respond here***** what you are saying is a complete LIE! I did not say I wanted to cancel my order because I did not know that was an option. I was told that only a manager could deal with online orders, and she would call me back to keep my line open and I did. I also have to question if there was no manager on duty, how did my order get cancelled? I was also told that the young lady on the phone could not find an online order with my name and number on it, I repeatedly asked to see if she could at least tell me if it was started…and she could not. Also, at no point was my husband ever told our order was made and thrown away. How could you have made it so fast anyway? From the time I made the order, to the time I called you it was 6 to 7 minutes?
You are also right, I did not let the lady who answered the phone speak- after being laughed at, chuckled at and saying no..that’s not what happened let me explain- when I was the one that spoke to the previous young lady that apparently is not telling someone exactly what she said.
As someone who said they are the owner (one who made the reply) I understand there is 2 sides to every story but to say that there was a miscommunication just not by your staff is bold. You were not the one I spoke to either time on the phone, you did not hear nor witness the conversations we had or you would know that what is being said by the 2 ladies is completely false- either way what is done is done, trust in a local business who was once our go to is now gone, and your business forgotten.****
This used to be our go to spot, we loved the food. However, today changed all that. I placed an order online as I usually do for us to pick up, everything was going as planned until my husband started to head to Louisburg to pick up our order. Traffic was so backed up, he had been sitting for about 10 minutes, and it was stop traffic- so I called Fuji express as I wanted to see if they started the order. A younger girl answered the phone, I told them who i was and why I was calling. She then told me she
could not tell me anything about online orders and only her manager could, I asked her just to look to see if it was started because I did not know when my husband was going to be able to get there, and if it was not started, we might cancel it. She asked me what site I made the online order from, I said your website and she paused and said usually orders are placed from a 3rd party. I then said your website and she told me she did not see an online order, she asked me my name and phone number and said that she could not tell me anything about online orders and would have the manager call me back. Well, we did not hear from them for about 45 minutes, that is how long it took my husband to make it there (usually it only take about 15 minutes to get there). So, since we did not hear from them, I thought they just got busy, and it was an oversight…no big deal. When he gets there and goes in and asks for the food they smiled and said it was cancelled. He then explained it was not, no one ever called and let us know anything…as they were supposed to do. So, they said they could make the food but there would be a wait. He said no thank you and left. I called up there to speak to the manager since she was the one that had to of cancelled it, she is the only one that deals with online orders is what I was told yet there was no manager on duty- so how did my order get cancelled? When I questioned the woman on the other end she just laughed, when I asked what happened to my order she laughed again. I said it’s not funny he just wasted 45 minutes to get there to pick up our food because we wanted to make sure we did the right thing as we ordered food from you and didn’t get a call back. Again, I got a little chuckle, and she said ma’am- well I had it by then nothing she said could excuse the laughter, the lack of care for their customer. Hopefully this does not happen to anyone else!
… moreYou are also right, I did not let the lady who answered the phone speak- after being laughed at, chuckled at and saying no..that’s not what happened let me explain- when I was the one that spoke to the previous young lady that apparently is not telling someone exactly what she said.
As someone who said they are the owner (one who made the reply) I understand there is 2 sides to every story but to say that there was a miscommunication just not by your staff is bold. You were not the one I spoke to either time on the phone, you did not hear nor witness the conversations we had or you would know that what is being said by the 2 ladies is completely false- either way what is done is done, trust in a local business who was once our go to is now gone, and your business forgotten.****
This used to be our go to spot, we loved the food. However, today changed all that. I placed an order online as I usually do for us to pick up, everything was going as planned until my husband started to head to Louisburg to pick up our order. Traffic was so backed up, he had been sitting for about 10 minutes, and it was stop traffic- so I called Fuji express as I wanted to see if they started the order. A younger girl answered the phone, I told them who i was and why I was calling. She then told me she
could not tell me anything about online orders and only her manager could, I asked her just to look to see if it was started because I did not know when my husband was going to be able to get there, and if it was not started, we might cancel it. She asked me what site I made the online order from, I said your website and she paused and said usually orders are placed from a 3rd party. I then said your website and she told me she did not see an online order, she asked me my name and phone number and said that she could not tell me anything about online orders and would have the manager call me back. Well, we did not hear from them for about 45 minutes, that is how long it took my husband to make it there (usually it only take about 15 minutes to get there). So, since we did not hear from them, I thought they just got busy, and it was an oversight…no big deal. When he gets there and goes in and asks for the food they smiled and said it was cancelled. He then explained it was not, no one ever called and let us know anything…as they were supposed to do. So, they said they could make the food but there would be a wait. He said no thank you and left. I called up there to speak to the manager since she was the one that had to of cancelled it, she is the only one that deals with online orders is what I was told yet there was no manager on duty- so how did my order get cancelled? When I questioned the woman on the other end she just laughed, when I asked what happened to my order she laughed again. I said it’s not funny he just wasted 45 minutes to get there to pick up our food because we wanted to make sure we did the right thing as we ordered food from you and didn’t get a call back. Again, I got a little chuckle, and she said ma’am- well I had it by then nothing she said could excuse the laughter, the lack of care for their customer. Hopefully this does not happen to anyone else!
Dawayne McIntosh
The best Asian cuisine establishment in Franklin County. The food and service is exceptional. The dining room however is not aesthetically pleasing.
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