Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9:30 PM |
| Saturday | 11 AM–9:30 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
Address and Contact Information
Address: 1270 US-231, Troy, AL 36081
Phone: (334) 770-1268
Website: https://www.elranchograndetroy.com/
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Order and Reservations
Reservations: elranchograndetroy.com
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Menu – El Rancho Grande-Troy
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Reviews
The staff is attentive and friendly, ensuring that all your needs are met promptly. Whether you’re there for a casual meal or a special occasion, El Rancho Grande provides a consistent and enjoyable experience. Highly recommended for anyone craving delicious Mexican cuisine with excellent service!
Their $5 margaritas are great, their meals are enough for 2 or more people, their chips and salsa are perfect (ask for a refill and take it to go if you don’t finish), they have literally handmade tortillas, and the flavors are delicious. The interior is designed very well, good lighting, family friendly, lots of seating, friendly staff. The list goes on!
My top recs: stuffed poblano, birria tacos, sopapilla, lime or strawberry margarita, pork michoacanas, fajitas, and the El rancho chicken melt rice dish.
This is my first review on this night, the steak fajitas might I private messages them on the website. I also have private messages them again from last night of course no response.
You have neither time reached out to me to resolve either ssues.
I don’t live in Troy so when I do come and expected good food for the price best believe I’m very disgusted with a restaurant I use to talk about being so good. Last thing, if management talks to customers like this no wonder your staff is just as bad
Let me start with, when they first opened the food was great, but the last 2 visits have been horrible. Last visit before this one I got steak fajitas. The steak fajitas test was way off, not good at all. I actually messaged them in private but no response.
This time I got the steak quesadilla. The tortillas were over cooked, steak(not sure it was steak was small pieces with no taste , peppers not cooked. I open the quesadilla to eat at it. It was full of grease. The waitress came and asked how the food was. I told her, but no manager came and no resolution to the issue. When we left the gray headed manager up front never looked or said have a good night or anything.
One mistake, you have a bad night, but another one and nobody takes responsibility. Last time I waste my money there.
Maybe y’all need to close and go back in training to cook and show your team out to show customers service.
Wonder why your business has slowed down so much lately.