Dani Hofstetter
I had an amazing experience at Jimmy John’s thanks to Vee! The sandwiches are great, but She provided truly wonderful customer service—friendly, attentive, and genuinely kind. She made my visit so enjoyable, and it’s clear she really cares about customers. Vee is a huge asset to this location, and I’ll definitely be coming back.
… moreGamay Kano
My disappointing inaugural visit to Jimmy John’s was fueled by a birthday gift card. I had high hopes because free is defiantly a delightful incentive that led me to explore their offerings for the first time.
Armed with their freshly downloaded app, I embarked on my sandwich quest, my go to sandwich is an Italian, so I ordered the regular and spicy version, complete with pickles. The images, ever vigilant, reminded me not to overlook those tangy cucumber, so I confidently requested two whole pickles also.
Alas, my order was complete and my gift card balance fell short, prompting for a credit card.
As I journeyed to Jimmy John’s, anticipation mingled with hunger. But, fate had other plans. A phone call interrupted my hungry desire: “We regret to inform you that our pickle reserves have run dry,” they said… honestly, they just said “we’re out of pickles!” However offering an unexpected twist—brownies as a pickle substitute. Brownies! The very word conjured visions of chocolatey decadence.
Arriving at the store, I expected my order to be in progress if not already complete as a with a few other of their competitors I frequent. I do believe at one time their slogan was “Freaky Fast” but the time languished as I awaited my order. Google had warned of their unusual busyness, yet my round trip clocked in at 40 minutes with the wait time. In fact an entire pizza could be made and baked in my typical drive. However the suspense grew as I returned home, clutching my sandwich and the enigmatic brownies. With each bite, I compared Jimmy John’s creation to the ghostly echoes of Kmart’s Italian subs from my childhood. The verdict? A notch above nostalgia, a tad better than Kmart’s, but still, the missing pickles left me a salty yearning.
So, now that I was made aware my gift card was not charged, and the entire nuisance was placed on my credit card, back to Jimmy John’s I shall venture reluctantly, armed with my remaining gift card balance. Nostalgia awaits—a taste of yesteryears wrapped in deli paper, a fleeting connection to simpler times at the plastic warped big K treat.
… moreJeremiah Gable
The sandwiches at Jimmy John’s have mostly been great. We’ve had a few hiccups here with either the service or a sandwich made incorrectly but they mostly are consistent. The drive through was super fast and the food always taste fresh. The bread is a big star player here. Going inside smells fantastic also.. I’d love for you guys to throw a hot sub in the mix sometime.
… moreEthan Miller
The lady at the window tonight was AMAZING!!! She will definitely have a successful job in customer care one day. I have never met somebody so helpful!!!
… moreZanner
We have eaten here several times and you can count on the quality. It is fresh and delicious every time! The staff is always working, doing their best when no one is watching.
… moreKrazy Dazy
So Jersey Mike’s was closed and this was my only option! The sandwich is not worth it. I got a regular size roast beef and it had two pickles on it and three slices of cucumber. Really? They are very stingy with their toppings. I was terribly disappointed and will never return to a Jimmy John’s. My first and last visit. How does this place even stay in business?
Don’t waste your time or your money.
… moreJustin Eshelman
I can’t remember her name, but the lady behind the counter was really nice and enthusiastic. I was in and out in no time- no complaints. For whatever reason that lady left a lasting impression on me. Wish I had her upbeat attitude when it comes to my own job!
… morePatti Lebel
I normally love Jimmy John’s, but this order was so-so. First, I was not able to order online do to some glitch. So I went to the drive through and placed my order. I waited a pretty long time for it. I get home, and when I opened my sub, I had to search for the two thin slices of turkey. For the price, I’m pretty disappointed.
… moreTravis Engel
My unwhich had 2 pieces of lettuce that didn’t even wrap around. Please train your people. This is not the first time either.
… moreDouble D
I am not a fan of leaving reviews but this has to be known. For the last 2 years, I have randomly ordered delivery for my house approximately 1 mile from the location in Pace, FL. I run a business from my house and I stay busy. I am also a disabled vet that has issues walking, so delivery is my best choice for food if I decide I want to eat out. Everytime I have ordered online for the last 2 years I have been told they can’t deliver because of multiple reasons and last night was the first time in about 6 months trying to order delivery. They called shorty after placing the order to tell us they couldn’t deliver once again. The excuse this time was “I am the only one at the store and can’t leave”. My wife went to go get the food as we had already paid and when she got to the store 5 minutes later, there were multiple people in the store. The delivery excuses are getting old. I have just had enough and decided to “put it out there”.
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