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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Address and Contact Information
Address: 1500 West Ave, Phillipsburg, NJ 08865
Phone: (908) 213-5254
Order and Reservations
Order: Order online
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Wendy’s – Phillipsburg, NJ Menu Delivery [Menu & Prices] – DoorDash
Get delivery or takeout from Wendy’s at 1500 West Ave in Phillipsburg. Order online and track your order live. No delivery fee on your first order!
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Reviews
Tyler S
03/03/2026 – Placed an order at the kiosk for dine in for two meals, one being a Son of Baconator. When our food was ready we were given it to go instead of on a tray and the employee told us they were out of bacon, but they made our burger anyway. They just made a regular burger without bacon, half the price of what we paid. We asked why we weren’t told they were out of bacon but the employee just kept repeating they were out. Why was the database for the kiosk not updated? There were no signs saying they were out either. No employee came out to say they were out and offer us a refund or even some other food option either. While we were trying to get answers, another employee just walked up and stared at us while we asked about it, offering no other help, and no manager bothered to intervene. To top it off, the burger was cold and the fries were stale. They weren’t even busy – we were the only ones inside, one car in drive thru when we arrived, and a couple pickup orders were there.
We’re extremely disappointed by this as we love Wendy’s but this place seems to just be awfully managed based on the other reviews here (which we should have read before dining here). Definitely will not be back.
… moreWe’re extremely disappointed by this as we love Wendy’s but this place seems to just be awfully managed based on the other reviews here (which we should have read before dining here). Definitely will not be back.
Brooklyn Born
This place is horrible. They told all customers to order at the kiosk because the register was not working. The line to order long. Have been here waiting for 40 minutes and they give me the entire order wrong. The fries are cold, the nuggets are cold and hard. There are over 25 people upset about the wait and getting things wrong. The drive thru is backed up. Ask for the chicken tenders they have none guy says they ran out last week. You have one employee making the drinks that is high as a kite. Once people began piling up and screaming a miracle happened the registers suddenly worked again. Yeah right. I love Wendy’s and it’s my favorite but this location is the worst one I’ve ever been too. No napkin no sauce wrong food, long wait and only one employee working while the others just stand around.
… moreOscar
This place is absolutely horrible if you can avoid this place try to because 1. The service was horrible took more than 20 minutes to get my and food and no one was inside and there was 1 car in the drive through. And not to mention the workers attitudes, simply asked for a straw because they don’t have any in the lobby and he gave me attitude. And don’t even get me started on trying to pay at the front counter you will be sitting their for more than 20 minutes they are very disorganized and almost seem like they have no clue what their doing. Compared to other fast food restaurants this is held to a very very low standard.
… moreCorey Whitmore
Sat in the drive-through line for over 10 minutes nobody took my order so I left terrible customer service if I could give it zero stars, I would
… moreMendy Joseph
I would absolutely avoid this place if necessary. They are super slow! Fast food restaurants are supposed to be quick and the workers have no idea what “quick” is. And don’t even think about putting a mobile order in before hand to save time. They will still have you sitting there forever.
… moreWendy Gonzalez
The most unpleasant place to eat! No customer service, no one ask about our orders, no attention, after waiting we decided to order at the kiosk, no paper to print the receipt. The bathroom was so nasty, I have a little daughter with me, I couldn’t take her to the bathroom, so dirty . First time we experience so bad customer service, no one ware gloves , and dealing with money , this place should be close inmidiately
… moreMatt_y
Take really long to give you the food, and it ends up being wrong anyways. Don’t go here. It just opened (a month or so) at the time of this review but they should’ve prepared for this!!!
… morePatty Cunningham
The food is horrible! I don’t understand its the 3rd time I’ve been and its always the same. Why open a restaurant and not have your food be excellent. This is why business around here don’t last! I really have always loved wendys but now im going with McDonald’s right down the street from Wendy’s.
… moreLori Viola
Was very excited when this location opened but this is my 2nd time coming and I was not happy either time. I dont blame the workers – I 100% blame the
Management and ownership for not providing enough training. Both times I was here the employees themselves were very friendly and nice. To me it is clear as day that they need more training, quality training. If all the complaints are about the food orders being wrong and the very long waits it is because the employees were not shown the proper way to do things. My guess is that you rushed everyone through training so that you can hurry up and open. Actually its not my guess – its clear that is what happened here when I and others waited 30-40 min for their food. Wendys is supposed to be fast food and convenient but waiting 40 minutes for food is neither fast or convenient …. and then after dealing with the long wait both times I open my bag and everything except the drink was wrong. This is a TRAINING issue. This is a MANAGEMENT Issue. Its in a great location and has the potential to bring in alot of money but not if u dont come in and get these people trained better. 40 minutes in a drive through not once but twice is just unacceptable
… moreManagement and ownership for not providing enough training. Both times I was here the employees themselves were very friendly and nice. To me it is clear as day that they need more training, quality training. If all the complaints are about the food orders being wrong and the very long waits it is because the employees were not shown the proper way to do things. My guess is that you rushed everyone through training so that you can hurry up and open. Actually its not my guess – its clear that is what happened here when I and others waited 30-40 min for their food. Wendys is supposed to be fast food and convenient but waiting 40 minutes for food is neither fast or convenient …. and then after dealing with the long wait both times I open my bag and everything except the drink was wrong. This is a TRAINING issue. This is a MANAGEMENT Issue. Its in a great location and has the potential to bring in alot of money but not if u dont come in and get these people trained better. 40 minutes in a drive through not once but twice is just unacceptable
Thomas Laing
Took 15 minutes from ordering in drive through to get to the window with only 2 cars ahead. They then tried to charge us for the wrong order. After we called it out said they had to retake our order. Left without food.
… more