Amy
I went to this location instead of my normal one in Christiansburg, never again. The girl had no clue on how to take my order, she overcharged me, the order was wrong, no straws in the bag and it took over 30 minutes. Ten minutes to order and over 20 for the food. Oh and whoever was bagging the order, someone with a red and white striped shirt, which I assume is a supervisor, touched their nose while bagging the food. I called later to see if they could fix where they overcharged me and no answer, had to leave a voicemail and I never got a call back. The food was fresh once we finally got it but the wait and service are horrible. I have been to Chick Fil A’s all over the East Coast and this is the worst one I have ever been to. They are not nice like the other locations either. Be prepared to wait this is definitely not a fast food restaurant.
… moreAmy Samson
Standard chick fil a food (nothing wrong with food). On Radford University Campus. Not fast. Not efficient. Got orders wrong. Got drinks wrong. Wait was very long. We went because we were in a time crunch and it was “fast food.”
… morechloe bell
Literally what the hell…if they run out of something …THEY WILL NOT REFUND YOU?!? That should genuinely be a crime….and you have to wait 45 minutes for some nuggets. Absolutely ridiculous
… moreLogan
Placed an order. They lost it. They gave me the wrong food after waiting an hour and a half. Used my meal plan so no refund.
… moreJohn Mills
I’ve never had a bad meal at a Chik FIL A, ever. The food is always tasty, hot and served by friendly helpful people. My only complaint is they’re always swamped. They could have 3 more side by side and they’d still be busy.
… moreTrinity Sager
Chick-fil-A happens to be the only thing open as late as 12 almost every night. I came in about an hour before close exhausted after studying all night. I went to grab so fries, sense it is grab and go style you pick them up for your self. I picked some fries behind another and a male worker kindly asked me not to do that and pick from the front from this point on. The women behind him started yelling “y’all are nasty for touching other peoples food” “we should put a sign up because people don’t think” ect. I was very embarrassed and surprised that a Chick-fil-A worker would ever talk like this while wearing the popular uniform of such a kind and morally positive motivated company!
… moreMaddison Greene
I went to dinner with my daughter while I was visiting her. The food was super fresh and hot!! The fries had just come out. The staff was very friendly and I felt as if I was in my second home❤️
… moreNick Lewis
Wish I could give this review half of a star. I went to this chick fil a today and picked up a medium thing of fries at the window, only to find out that it was half-filled. I went to the manager on duty and explained the situation and asked if I could get another thing of fries, and was immediately given attitude and yelling. He said “how do I know you haven’t eaten those” and “what am I supposed to do about it.” He eventually moved back to the fry window, angrily stuffed fries into a new container, and violently slid them towards me. This is unacceptable behavior from a grown man. It’s honestly pathetic. I will personally be contacting the owner of this chick fil a location to inform them about their manager’s behavior. On top of all of this, the fries I received were cold and hard. I’m very disappointed.
… moreSeth Haynes
Not pleased with this chick fi a they did not have a full menu and the prices was jacked up way to high food was not that great Cold food cashier was nice and helpful but ever thing Els I won’t be back I’ll go to a real chick fil a this was at a college campus in pilot Virginia
… moreConnie Zetty
I LOVE Chic-fil-A but this one is terrible I got a chicken wrap with a super kale salad the chickwrap was skinny and had a lot of wrap left over and the kale salad was rotten…soured…yuck…spit it out…can’t believe it…spent almost 11.00 and I’m still hungry
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