Kathy May
Rude. Unfriendly. Wanted to remove lettuce and peppers that were standard for my wrap and add onion. Response: no absolutely no customization. REALLY?! I’m not asking for extra meat or cheese, just a few pieces of onion. Never again. I will drive across town before I deal with these women again.
… moreTravis
What’s the point of using the app when the rewards I have, say that the areas around me are not participating in the reward. In order to use my reward I have to travel 45 minutes.
… moreAbby S
I simply wanted a sandwich and since they took away the board menu outside for drive thru, I decided to go to the window to ask for help. The lady who rudely greeted me said she wouldn’t help me unless I came into the store. She closed the window on me before I could say another word. I will not be going back to that location and she needs to not work in a service industry that involves customer service. Do better.
… moreChloe Pettit
Older lady with reddish brownish frizzy hair. Unbelievably rude, slow, didn’t do anything I asked, had to ask more for my toppings bc she simply didn’t put enough, in result she started slamming stuff around. The bread door, the sauce bottles. With just me in the store, should NOT take you 30 minutes (I timed it) to make 2 subs. Proportion sizes were wrong, didn’t change her gloves after I told her I had allergies to olives. HORRIBLE! This was Tuesday May 13th at 8:40 pm.
… moreResa Wright
My sandwich wasn’t even what I ordered and was so full of mayonnaise it was nasty and my husband had so much mustard on his it was dripping everywhere. I will never eat there or tell anyone to. How disgusting
… moreTasha Brewer
I had never had an issue with this store until tonight. I always do online orders and they e always been perfect. Tonight I ordered for myself and two coworkers. Out of the 3 sandwiches we ordered only 1 was correct. A turkey and cheese ended up with no turkey, just cheese and bread toasted. The same sandwich I always order was missing the Mayo, making a super dry sandwich. For spending almost $40, I expected better.
… moreShane Campbell
Poor opened it up and all the meat came out of it and the bread was soggy was not happy any other time I love the place I would give it 5 star but today I wouldn’t even give it one
… moreJ. Sage Lee
Did not complete my online order. Made me wait, while serving customers that arrived long after I placed my order. I asked for my money back, they called the cops on me. I have never seen anything so outrageous. I never yelled or threatened anyone. Just asked for my money back.
… moreAshley Andrews
This place does a decent job when you go into order, but I would recommend not ordering online. I can’t remember the last time I ordered online for a pickup through their app and it was correct. This last time they ran out of the bread we ordered and didn’t realize that my number was on the receipt to call until I got there to pick it up. Then after I got home the one sandwich that they were able to make ahead WAS INCORRECT! It wasn’t pro meat and it had the wrong condiments on it! They do try to make it right when I call but they really need to step up the game and pay attention to the online orders and directions.
… moreTim G
Ordered online, never had it ready. Waited 10 minutes, then the guy asked me if I ordered online. He decided to do my order, so 2 people in line left. The bread was not fresh, more like a crouton consistency. The 2 people that left made a good choice. Only 2 people working , one at drive-thru, other at counter. Only reason I went here because the other place was closed. Lack of employees is poor choice of management. Managers should be there working.
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