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Your local Hartville Subway® Restaurant at 820 W Maple St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 820 W Maple St B, Hartville, OH 44632
Phone: (330) 877-2806
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Josh Greer
Staff was excellent, as was the food. The sandwich felt a little lighter than I’m used to at other locations/franchises, but easily had the best, freshest bread I’ve had at a subway in YEARS. Solid showing for our first visit to this location.
… moreAllen Davis
Used to have nothing but great things to say about this location.
If you have an online order give them at least another 20min to get it done.
We order online when we’re busy to be ahead of the line. Not wait for a line of customers to be down when our order should be already done and waiting on the carryout shelve.
They’re nice people but they need to get their act together.
… moreIf you have an online order give them at least another 20min to get it done.
We order online when we’re busy to be ahead of the line. Not wait for a line of customers to be down when our order should be already done and waiting on the carryout shelve.
They’re nice people but they need to get their act together.
Nathaniel Rice
Food is always good here, service itself often lacks. Girl working tonight, 12/18/24 around 9pm, I think her name was taylor, 10/10. Fastest best service I’ve ever seen here. Even warned me the handles on the bags aren’t the best and to be careful. Again, 5 stars specifically because of her.
… moreB Pelley
Will not return here. I order the same thing at every subway so I watch and know that on my sub there’s two scoops of chicken but at this location I was given one and then the sub was placed on a scale and more chicken was removed from it. This location gives less than half portion of the most important ingredient. Not cool. You want a sizable lunch while on your work break? Not here. You want to hit your protein goals for the day? Not here.
… moreMarie Wilson
I live in Hartville, so this store is only one close to my home. The service and sandwich making is not up to par the last several months. There is a lack of employees to do the job, and they aren’t always friendly. They are being skimpy on the amonut of meat being used, and the veggies are not always looking fresh. Today when I went into store at 3pm, only 2 employees, and a line of customers. They are touching way too many other things than food with their gloves on, not very sanitary. The meat that falls on countertop should not be put on sandwich, should be thrown out. When veggies get to very bottom of container, and are smashed and look bad, I don’t want them on my sandwich. I asked for new fresh tomatoes, and got some attitude. It’s my sandwich that I’m going to eat, and what I’m paying good money for. So, I should be able to get it how I want it. I don’t load up my sandwich with every vegetable like most customers do. So, the few items I get on mine, I expect to be fresh not squished or old looking. I have been in this particular store at different times of day, and always see long lines and not enough help behind the counter. The cleanliness of the food prep area needs to be stepped up also. I don’t know what the problem is with this location, if its owners or not enough mgmt, but you are definitely losing customers. Just wanted to make you aware of the problems.
… moreKristen Sampson
So it’s been a little while since this happened I would say maybe a month ago but I was so disappointed in this Subway I was just never going to go there again but something has to be said! The bad: I don’t know who put upper management in their positions but I think it’s passed time for a serious employment review!!
My husband and I waited a little while in line because only 1 girl (Ashley) was doing everything and I mean EVERYTHING alone all while Zack (the store “manager”) was off to the side in the back in clear view playing on his cell phone completely ignoring customers and the fact that there was a line almost to the door, she kept a smile on here face continuously greeted everyone as well as apologizing for the wait… So finally it’s our turn to order she was very polite and also apologized to us as well for the wait, then in the middle of her making our subs which by the way it wasn’t slopped together like everyone else does it there, it was probably the best looking sandwich I have ever seen haha then mr “manager” appears but not to help her but to tell her she had the bread facing the wrong way??!! What??!! I thought he was kidding but I was wrong he actually stood there until she “fixed it” then he went back in hiding. I asked her if they were the only 2 there she said yes so I asked if I tipped who would actually get it she said “we all split credit tips” which is crazy some just aren’t deserving of it at all but said since he’s store manager he doesn’t get cash tips so it would just be her” so I gave her a nice fat cash tip!!! She was so humble and Thankful throughout the whole ordeal!! She is and will be the only reason I will ever go into this location again!!!
… moreMy husband and I waited a little while in line because only 1 girl (Ashley) was doing everything and I mean EVERYTHING alone all while Zack (the store “manager”) was off to the side in the back in clear view playing on his cell phone completely ignoring customers and the fact that there was a line almost to the door, she kept a smile on here face continuously greeted everyone as well as apologizing for the wait… So finally it’s our turn to order she was very polite and also apologized to us as well for the wait, then in the middle of her making our subs which by the way it wasn’t slopped together like everyone else does it there, it was probably the best looking sandwich I have ever seen haha then mr “manager” appears but not to help her but to tell her she had the bread facing the wrong way??!! What??!! I thought he was kidding but I was wrong he actually stood there until she “fixed it” then he went back in hiding. I asked her if they were the only 2 there she said yes so I asked if I tipped who would actually get it she said “we all split credit tips” which is crazy some just aren’t deserving of it at all but said since he’s store manager he doesn’t get cash tips so it would just be her” so I gave her a nice fat cash tip!!! She was so humble and Thankful throughout the whole ordeal!! She is and will be the only reason I will ever go into this location again!!!
Amber Harris
I’ve had nothing but issues going to this Subway location. My order always ends up wrong. It’s my fault looking down trying to find my card In My purse assuming they heard me but the wait time on top of it was horrible. The wait time is always long. There always seems to be one person working when I go with a long line of people. This trip, the person sent his helpers to break which 6 people in line. Several people left when this happened. I will no longer go to this location.
… moreAngela L
I ordered 7 subs and a salad . I checked the salad once I got into the car , and it was missing half of the ingredients, (and the bowl was only half full ) I requested via the app. They had stirred all the avocado into the salad , which was about a cup of lettuce and spinach, two little pickle slices , two little pieces of tomato and maybe 4 black olive slices . It was by far the most pathetic attempt at a salad I’ve ever had . Went back in and they fixed it .
Once I got home , None of the subs were
labeled . I checked the rest of the order . One sub was missing . The chicken bacon ranch melt was not melted and was absolutely drowning in ranch . The club was missing the bacon as well as some toppings . One was entirely wrong . Out of the 8 items I ordered , one was missing , and 4 were made incorrectly ( I compared them to my order details so I am 110% sure )
Went back to the Subway , and had everything fixed. One guy gave me some cookies for my trouble . All in all, what should have taken 20 minutes took over an hour from start to finish .
Not cool , when you literally have a list of what should go on each sandwich . I can understand
getting one thing wrong, 6 out of 8? It ain’t rocket science , and the restaurant wasn’t even busy .
… moreOnce I got home , None of the subs were
labeled . I checked the rest of the order . One sub was missing . The chicken bacon ranch melt was not melted and was absolutely drowning in ranch . The club was missing the bacon as well as some toppings . One was entirely wrong . Out of the 8 items I ordered , one was missing , and 4 were made incorrectly ( I compared them to my order details so I am 110% sure )
Went back to the Subway , and had everything fixed. One guy gave me some cookies for my trouble . All in all, what should have taken 20 minutes took over an hour from start to finish .
Not cool , when you literally have a list of what should go on each sandwich . I can understand
getting one thing wrong, 6 out of 8? It ain’t rocket science , and the restaurant wasn’t even busy .
djlady21
Went to get my husband a sandwich today. I was not greeted, I was not thanked, I was not asked if I need an additional items. I went a week ago while on my lunch break and the same girl waited on me, name tag says Nat on her hat. She was not friendly last time either, I chalked it up to she maybe was having a bad day. Today she treated the gentleman behind me with more courtesy. I don’t personally know this young lady but I feel.she needs to treat everyone with the same courtesy. The store was dirty sandwich papers all over and all foods scattered into other containers. I feel that the owner or franchisee should know what is going on in the store and with employees level of customer service.
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