
Address and Contact Information
Address: 20 Town Sq #160, Lovettsville, VA 20180
Phone: (703) 349-1188
Website: https://cassiaasianbistro.com/
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Cassia Asian Bistro – Authentic Asian Cuisine
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Reviews
We usually order out but we sat down to eat at the restaurant today and the decor is very warm and inviting. Our waitress was very attentive and gave helpful suggestions. They brought the food as it came out which I love because all the dishes were piping hot. Such a great rediscovery in lovettsville…highly recommend.
Not get the ramen. Hubs got it…soy sauce broth, inedible…literally.
Do get the wonton soup, it’s good…but it’s $10…and small.
The waiter was a young man. Very polite with great aspirations. He was very apologetic when I brought up some problems with the Not his fault. Still left him a tip. Although he did forget my tea.
The ramen noodles were actually spicy and full of flavor, and the Pad Thai had just the right amount of sauce. The bean sprouts added the perfect crunch that tied everything together.
The Cookies & Cream Boba was honestly the best I’ve ever had! I was hesitant to try it since most places use too much milk and it waters down the flavor, but this one was perfect!
We were so impressed with the food and service that this will definitely be one of our go-to spots!
And yes, the owner’s family was watching a show while the adults worked, it didn’t bother us at all. It just made the place feel even more homey and family-oriented.
Over the past few years I’ve ordered regularly from Cassia. As someone who as lived in Thailand, I’ve found Cassia’s cuisine to be adapted for the local taste and still good. They have in particular well adapted some dishes like the tamarind battered shrimp (General Cassia).
Last year or so however, the management changed and the quality dropped drastically. Almost no shrimp in the eggplant shrimp dish, food underseasoned, mushed noodles and overcooked beef in the pad see ew. It was overall terrible. We I contacted the manager about it, he gave me a bit of a hard time and was rather unwanting to compromise. In the end he offered to replace our order at a time of our choosing. Unfortunately when we ordered again a month later, not only the process was difficult but also the food was barely better. We gave up on ordering from Cassia again.
Cue to now, a family member wanted to try them again. Order is placed and I’m on time to pick it up. I was told food would be ready in 5 to 10 minutes. After waiting 20 minutes, the host came to tell me they ran out of part of the noodle dish I ordered and they offered to replace it with something else which told me they had just started making my order, after another 25 minutes I gave up and drove to another place.
A short while later the manager called me to let me know my order was ready over an hour after the expected pickup time. I explained that unfortunately I would not be picking up. She profusely apologized with the mix up explaining the complex situation they had that night. She offered to go above and beyond and deliver the food to our house and have the whole meal completely on the house. After some back and forth where I explained I already ordered elsewhere and maybe gifting the food to the staff she mentioned she wanted us to try their food again and give them another chance.
A little later Khun A, the new manager that started only a few weeks ago, and Khun Pham, the chef, came in person to my house with extra treats to deliver the food.
In the end we had their food the next day. Less than optimal but I commend them for trying to always improve. Food and logistic can always be optimized, but that level of care and service is what makes a true difference. Thanks to their effort I’ll make sure to give them another chance and order again soon 🙂
Just ate here again using take out. Epic failure. Got the Crying Tiger Special and was completely disappointed. 3 small take out dishes was $60. 2 of the orders were for the Crying Tiger Special and it was absolutely the worst rice of any kind I have ever had in my life. Was supposed to be sticky rice…was a blob of some type of rice in some type of saran wrap inside of an aluminum wrap. Was just absolutely bad in every way. Won’t be going back…major disappointment
Would definitely come back.
Second visit – just as good as the first – excellent tofu pad Thai and Basil fried rice with shrimp and a pot of cardamom tea on a cold day. The server was charming and pleasant and efficient.