Mrs. Phillips
Disgusting. I ordered on 3 different occasions. 1st time my chicken was spoiled. 2nd time my chicken was still half frozen. 3rd time I asked them to warm the cheese and chicken. I got my sandwich and it was still cold. I then asked for a remake and they took the sandwich back, only to give me the same sandwich back cold. Then they don’t even have real bags. The chicken not white at all it’s still pinkish.
… moreWess Jones
This place is filthy, not the lobby but the entire station where they make the sandwiches, lettuce, spinach & cucumbers looked old, olives mixed in with the spinach, lettuce & tomatoes. Station hadn’t been wiped down at all and it was no customers, so it’s not like they didn’t have time to clean. Looks nothing like the Subway store off HWY-69 in the gas station (they are extremely clean). I will never go back to the Twin City location, I really want a refund, once I left, I couldn’t stop thinking about the experience, ended up tossing everything in the trash
… morebig red allen
Food to be expected what comes from a subway ,restaurant clean,tables clean service great seating was uncomfortable and customers were vaping at there tables ..not enjoyable to eat at the restaurant
… moreBradley
Google wanted me to make a review about this place.
1 guy working there during lunch time. This seems to be customary for Subway nowadays. There were 3 people ahead of me and this guy worked slower than my dead grandmother. His fault? No. He gets paid by the hour. I walked out after watching him make the same sandwich for an entire lifetime, and I went to the WalMart next door. I bought sandwich stuff, and came back home. I swear on everything that I was home making a sandwich faster than that subway could have provided me one.
Straight trash. Just go to walmart.
… moreDemetria Moss (Demi)
They had the doors locked at 8:30 when they close at 9 and the lady shutting down the fountain drink station gave me a very mean look. They couldn’t call us to let us know they were out of one of the main ingredients of my sandwich. Will never return to this location. Waited almost 15 minutes for them to make one sandwich
… moreDylan Kilday
Here right now. Store closes at 10:00, it’s 9:40 & person inside of the store has the open light turned off and the doors locked. Disrespectful! There’s 20 whole minutes left. Don’t come here. They obviously don’t care about the times that are posted online & don’t care about customer service. Came outside and said “we’re close,” like we’re the dumb ones for thinking a store that has 20 minutes left to be opened would still be open. Lazy!
… moremikejwash05 Washington
I went to the subway restaurant on Twin City Highway in Port Arthur TX. The six inch sandwich with salami and Black Forest ham was just terrible. The meat was scarce and only on one side of the bread. The sandwich was basically just vegetables. The worst sandwich for almost $10.00. This restaurant is a disgrace and I will bypass it and go to the one near Central Mall. The manager of this restaurant should be reprimanded and disciplined for this awful service.
… moreCali Jatt
The lady that made my footlong sub at 2:10pm 8/4/25 does an excellent job. Exactly how I want it everytime. Been by this location twice now. Great job!
… morekamoo
I liked it here. It was the first time I had ordered anything from this Subway and the whole atmosphere was relaxed. I ordered a wrap and they filled it up to the brim which was cool. However, one of the employees kind of struggles to wrap the wrap… and another employee was in shorts, but it was alright. The food was good. Would probably come again because they filled up my wrap with a lot compared to other Subways.
… moreSara Gregory
Attempted to go through the drive thru sat over 10 minutes at the window and neither subway employee bothered to come to the window 1 time. I then called to speak with a manager about the problem & was told if I won’t discuss the issue with the employee who answered the phone then I won’t be speaking with a manager either! I realize good help is hard to find but come on! There is absolutely NO excuse for this being tolerated!
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