Your local Wiscasset Subway® Restaurant at 681 Bath Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Chabs Chabot
Placed a mobile order at 8 after checking the hours online and seeing they were open until 9:30. Order was confirmed and completed, or so I thought. I arrive at the exact time of pickup to see a dark store, clearly closed and an employee driving from around the back. I look on the door and see “updated hours” which also say open until 9:30. Very frustrated I leave and call the number to leave a message. Phone doesn’t work apparently and the website is no help, so I go in the next day to get a refund. After I explain to the employee what happened she says, “Yeah we close at 8 now,” like it’s no big deal. If you are going to advertise you are open until 9:30 not just online but on your door, why close at 8 and continue to accept online orders? I was given a refund although the tip I left was not given back. The owner is also no help, after contacting him he apologized and said he would address this issue. Apologies only go so far when there is no real action to follow it. The hours still remain incorrect, so this situation could easily happen to anyone else. I suggest taking your business elsewhere.
… moreMatthew B
Stopped here on a bathroom emergency. Bathroom was gross with the loudest paper towel dispenser I’ve ever heard, but what was truly filthy was the comment made as I was leaving after grabbing a stack of napkins to blow my nose and this woman working this Thursday evening really disturbed my peace as I was walking out (very loud, condescending and sarcastic “Have a great day. Taking all my napkins” this was in front of a mom and her two children. That doesn’t belong in food service. Hard pass ever coming here for a sandwich.
… moreChristina McLaughlin
The service was fantastic, the staff persons moved through the lunch rush with relative ease and got people in and out quickly. I had a chicken salad on italian herb and cheese, which was pretty good. I did find the chicken tasted a bit salty but everything else was delicious. The prices seem to be in the mid range for area subs.
… moreLaurel
This location has got to be the most dirty and disgusting I have ever eaten at. The barrier between customers and the guy making the sandwiches was covered in dust, dirt, and old food smudges, like they had thrown meat against it from behind and just left it that way, it clearly hasn’t been cleaned in a VERY long time, atop the barrier was a huge housefly happily sitting like a mascot, not a care in the world the subway employee oblivious to its presence. The vegetables in the bins looked old and wilted some of the lettuce even looked slightly brown. While sitting at the cleanest of the dirty tables in the dining room I noticed our mascot wasn’t the only fly for there were at least half a dozen more flying around the dining room and in the the windows. This location is a huge health hazard.
… moreRose Bean
The customer service is excellent, and the food has me coming back pretty much every day. They have a great selection to keep from getting bored, and I have lost 5 lbs so far by eating healthier. (But they have snacks and cookies, too, so I can still have a treat when I want.) All in all, this particular subway is my favorite. (and yes. Sometimes there is a line. Get over it…the food is worth it. maybe that’s why they have so many customers.)
… moreTerri Mitchell Reed
Awful! Ordered on line expecting items to be ready. Not. Even started! I understand they had a large order but in no way did they bother to let me know…the worst was yet to come. I asked how long and was told a couple of minutes. I had a 6″ hot sandwich which was done and left open faced on the counter while my two “chopped” salads were being made.
He took out the bowls to chop my salads and was told by an associate that he didn’t need to do that since it wasn’t on the order. I asked what he was doing and he said it wasn’t on the order….here I was right in front of him asking for it and he said it wasn’t on the slip! HELLO, a customer is right in front of you asking for it to be chopped!!
After referring to the slip for the 3rd time saying it didn’t say chopped and seeing my now cold meatball sandwich still open on the counter, I walked out.
I’m sure I’ll never get that money back but I’ll certainly never visit that Subway again!
Update: I was contacted via phone and email to address my issue. My main goal was to let the owner of the store know they had an issue, they obviously do care about the service of their business so hopefully letting them know there was an issue will work to resolve this. I have never been dissatisfied with the products, it was just the lack of customer service that blew my mind! I will upgrade my initial review from a 1 star to a 3 based on their responding to the issue
Thanks
… moreTeg Griffiths
Tried one of their special beef sandwiches on the flatbread. It was OK, not a big fan of chains and this is one of the better ones. Enjoyed my sandwich and may grab one again in the future. The staff were great and very helpful as they helped my wife navigate around the Gluten Free/Dairy Free options.
… moreMike Marino
I like this place. It is clean and well kept. It is nice and cool when it’s blazing hot out and warm when it’s freezing out. Every time I come here the staff and food are great.
… moreSheri Eckert
I was in the store on Friday evening (9/9). It was very busy with just one employee working. I felt compelled to write a review because his customer service skills were excellent. Despite the long line, the employee was courteous, apologized for the wait and worked quickly. Truly appreciated.
… moreMike Gordon
As the months go by this place goes down hill faster and faster. Out of the most popular breads and even out of lettuce tonight!! The employee was more worried about closing than he was about serving us. The cutting boards had been removed and the serving area was gross looking. Pretty much a waste of $31 bucks!! I don’t normally write reviews but this experience really warranted it. Last visit for me for a long while.
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