Lisa Monroe
I have been going to this Subway for a number of years (over 5) due to the convenience, the service and the food. Today, I was met with something I have never encountered. After ordering a 6” tuna with all veggies except jalapeños, pickles, I was told that there is a limit on the number of veggies that I can have on my sandwich. Startled, I asked was that written somewhere and was told no but there is a max of 3-4 veggies on any sandwich. Hmm??? According to a Google search, as long as the artist can fold and close the sandwich, the customer can have as many veggies as they want. The gentleman continued to tell me that it was not in writing but there is a max of 3-4 veggies on any sandwich. It was tuna that is spread thin and was foldable with room to spare. Needless to say, I don’t think I will be going back to this particular Subway…
… morecandice jackson
Subway intentionally overcharged me for my combo and the size of the sandwich. I asked for the daily combo, which is $6.99+ tax. Today’s deal is for turkey, so I asked for a 6″ turkey on Italian Herbs and Cheese. The bread was correct, but the sandwich was not 6″. The server made an approximate cut, which means that the other person receiving the other half of the loaf will receive more than 6″ (free extra, thanks to my shorted portion). Why doesn’t Subway have a ruler on the counter so that everyone can get equal halves of the loaf? It’s not like there have not been complaints about the same exact thing in the past.
STOP FALSELY ADVERTISING 6″, UNLESS IT’S ACTUALLY 6″ OR ADD THAT IT’S ROUNDABOUT IN THE FINE PRINT
Now, back to the price that I was overcharged. The deal was supposed to be for $6.99, but I was charged $7.29+ tax. I thought that it was a little strange that I was asked to pay $7.72, but was going to let it go until I saw my receipt. I was charged that amount because the cashier upcharged me on the size of the cup, even though I never asked for a larger size. I asked him why he took it upon himself to upsize me and he was trying to explain it like he was “looking out” for me.
Let this be a lesson, especially if you visit this particular location. They are ripping people off. You probably aren’t carrying around a ruler (I wasn’t either, but had one at my desk at work), but I can definitely comprehend receipts. Pay attention no matter where you go and do not be afraid to speak up, otherwise you will be a victim of an intentional “company come up”.
… moreB Zeleke
This is the way I go every day lol I love Service and but customer service is poor while Ladey when she said she’s like her face is like not good when you ask something she’s like look like tired not good customer service I ordered foot-long raspberry she put it for tomato. I said I wanna you have to pay extra
… moreKeith Jones
Went during the middle of the day and the service was extremely slow. There was only 1 and a half person working because the other guy hid in the back it seems most of my visit. I literally stood in line and wrote this review. Go to another Subway if you can!
… moreSamantha 1st
This was the WORST Subway xperiences ever! The owner is nasty & mean. They make sloppy, soggy sandwiches. I paid for 4 oatmeal raisin cookies, but I received 3 chocolate chip cookies. When I called to complain she constantly interrupted me, was rude & unwilling to correct anything. I’m handicap n she was unrelenting & unwilling 2 correct r replace items. My order was nearly $30 & I received the WORST service ever.
… moreChay B
My go to Subway. I’ve been coming here for years. The staff is always so kind and welcoming to me, I’m always greeted with a smile. The wait isn’t long. The restaurant is clean. The food is fresh. Thank you!
… moreHaneef Hagans (Haneef)
I went in for a 1/2 cold cut sub /w a cheddar broccoli soup meal (but also had wanted some chicken noodle soup as an alternative choice ♂️grandparents). My order was prepared in a timely matter due to it was the slow peak hours . I accidentally grabbed the bag that the soup was in incorrectly so the soup spilled ♂️. The employee(but I assume she’s the manager because of the humility she displayed & they we’re wearing the same uniform) listened my concern to what occurred after I left the establishment from recieving my order. A little rush came in (maybe 6 or 7 hungry customers came in as I was about to get the replace cup to pr my soup in. I humbled myself and waited patiently as the other patrons placed they’re order. The young lady employee(she was older than I was but showing respect and gratitude because a man never ask a ladies age) called me to the register and gave me a new soup. I only went back into the establishment to swap soup cups but because of my patience I was rewarded with a new soup and was also warned to be careful this time. Moral of the story is patience brings greater rewards. FYI The Service was excellent which put a smile on my face. You never know who’ll brighten your day.
… moreEugenia Clark
This is my third time going to this Subway and it WILL BE MY LAST! They cheat on the meat and cheese for my footlong steak & cheese protein bowl. All the others give me 4 half slices of cheese and 2 scoops of steak. When I asked for my steak not to be heated but put in a separate container they act like they don’t understand. None of the others have a problem. Colmar Ma or is closest to me on the way to work; this is way I keep giving them another try, but not after this. I’ll just go out of my way.
… moreDiamond Jess Diamond Jess
I want to give it zero stars because this was the worst set of workers ever. After telling me they wouldn’t put my veggie patty into a wrap I asked why not the sign says any sandwich made the way you like and the worker had the nerve to say to me she doesn’t understand English. The other worker then became argumentative with me and once I paid for my sandwiches he told me that he won’t make this for me again. I WILL NEVER GO THERE AGAIN EVER IN MY LIFE. RUDE AS HELL. My next step is getting in touch with the Corporate office. Good Luck if you go there.
… moreMelissa F
Just don’t expect to be treated as a valuable customer at this location. The staff is rude. It’s almost as if they’re bothered by your presence. Parking is extremely limited. My order was correct and fresh tho.
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