Morgan Edmonson
The sandwiches are always made correctly and taste good, but the customer service at this location is MISERABLE. I thought it was just a one off and they were having an off day, but three times I’ve had this conversation almost to a “T”
*Pulls up to order*
Employee: “You can order whenever”
Me: *orders*
Employee: “pull forward”
Me: *pulls up to window*
Employee: no hello, no hi, no smile. “Here’s your order, have a good one.” *Shuts door before I can say a word*
Me: well okay
I understand the goal is fast sandwiches, but maybe treat your customers like you want them to visit again?
… moreHannah Posterick
I ordered the Beach Club and the Tuscan Italian Wrap. The wrap was excellent; however, the Beach Club was covered in mustard and hardly had avocado. Normally the wrong sauce doesn’t bother me; however, I do not like mustard and specifically ordered a sandwich that doesn’t come with mustard. The mustard was between the vegetables and cheese, so I couldn’t just wipe it off. I paid $9 for the club and couldn’t eat it.
… moreWally Wehmeyer
We ordered a Lil john w/bacon and cheese only.
It came w/2 half slices of cheese and 2 slices of bacon(which i paid 1.15 extra)
That sandwich was
5.49 plus 1.15 for the bacon!!
I also ordered the chicken bacon ranch w/no tomato and no onions…received sandwich w/no tomato but alot of onions.
The lettuce was brown and wilted…it was 10.19
18.34 for a snack!!!
I had to go out to get a real sandwich at subway after this disappointment…
Will not be returning!!!
… moreMakenzie Lopez
I stopped in on a Thursday afternoon for lunch. This was my first time at this location as I was in the area for work. Staff was clearly flustered and having a hard time keeping up with the drive-thru and customers inside. Took a while to get my order taken and receive my food. Food was good, and tasted great.
… moreCasi Shaw
I pick up the veggie sandwich many times on my drive home! Minus the cucumbers! Always fresh veggies and nice staff working the drive through window!
… moreP S
Jimmy John’s has really stepped up there game. Subway COULD NEVA EVA compare 10/10
… moreJakob Mein
The sandwiches were great but the blonde lady with the glasses that made them had a very unpleasant attitude.
… moreMark Housel
This location used to be good. Now they are using half the ingredients. Sad so many places get away with this stuff.
… moreMegan Rogers
I have a coworker who ordered food for delivery and it was delivered to the wrong address; she called to let them know and I was APPAULED on how she was spoken to by the delivery driver and the manager. She was immediately given attitude and was told it was her fault when she asked for a refund and they fought her on it and they told her she needed to apologize! She stood her ground with them and she was spoken to with such disrespect and HORRIBLE customer service! I have never heard such horrible customer service in my life and me and 2 other people who heard are shocked by it. Will not be returning and the franchise owners should be looking into them.
… moreMadison Moravac
I love going to jimmy johns but today when I went the staff was SO RUDE. They were giving us mean looks. When my friend asked for a bag they sighed and handed it to her so meanly. Hope they can find some joy next time.
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