

We’ve moved! Come see us at our new spot, 6691 Tower Road. Since 1941, Dickey’s Barbecue Pit has been perfecting the art of barbecue, starting from our very first pit. Have an event and need to feed a Texas-size crowd? Well, you’re in luck! Dickey’s Barbecue Pit has been catering Legit.Texas.Barbecue. for over 60 years! Give our Barbecue Catering Experts a call today. Come find out why folks can’t get enough of Dickey’s. Order today and taste the tradition!
BBQ chain eatery featuring house-smoked meats, stuffed baked potatoes & classic sides.
Address and Contact Information
Address: 6691 Tower Rd unit #105, Denver, CO 80249
Phone: (303) 993-3357
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Order and Reservations
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Reviews
I’m really sorry to say this, but my experience was far from what I hoped for.
First off, the portion sizes felt stingy for the price. I specifically ordered burnt ends, but was given brisket instead—without any explanation. The chicken wings were pink in the center, which raised concerns about whether they were fully cooked. On top of that, the fries were cold, old, and completely flavorless.
Unfortunately, I can’t recommend this place based on my visit. I expected much better.
The service was OK. I didn’t have much interaction with the cashier because I placed an online order, but the lady in front of me had a heck of a time placing her order because the lady at the register spoke little to no English.
And as far as the restaurant itself, not sure why it still has the advertisement for the restaurant that was there before them. If it weren’t for the small sign on the door that said pick up your dickies order here I wouldn’t have even seen this place.
They suggested a non fried side, so I picked chili. Hard to tell from the picture, but there is literally no meat in it. It’s a pure liquid with some cheese.
What you can tell from the picture is how dry the brisket is. All around poor experience, while overpriced.
There’s a reason it’s dead empty here at lunch.
Our delivery order was the XL Pack and 15-piece smoked chicken wings. The total was $144.66. We chose smoked ribs, sliced beef and chicken for the 3 meats. After the order was accepted and paid for through PayPal, the Dickey’s webpage highlighted the “food was on the way” (3of 4 steps).
Soon thereafter they called and said they were out of ribs. We originally requested a refund, but the associate said she didn’t know how to do it and needed to call the manager to find out what to do. To make it easier we decided to replace the ribs with half/half pulled pork and sausage.
The deliver came pretty fast, but the chicken wings were missing, there wasn’t any sauces, napkins or utensils. (my sister’s had some BBQ sauce and utensils as seen in the photos).
I called back and let them know and they said it’s the 3rd party delivery service that didn’t give us all they took. One of many problems is that it said “Dickey’s delivery” not 3rd party. I got in touch with the lady that was driving, and she said she gave us everything she received. The bag had plenty of room for the missing items, so I believed her.
I then called Dickey’s back she said the manager will call. A few minutes later the manager called and right away he was very rude and upset. He started explaining about being out of ribs. I let him know that was resolved and the problem was our missing food.
He never apologized for the order being wrong and all the confusion. He then accused me of cursing out the employee. I am a Christian and do not curse. I told him that the conversation with the young lady wasn’t heated and especially not bad language. She actually acted professional, and I allowed her to try and resolve the issue.
He then went on to say his employees don’t lie to him which means he just called me a liar. He then told me he would refund the order and to never call this Dickey’s again.
I believe he was the one that lied because he assumed since the service was so bad that I must have been mad and cursing. The truth is I believe he’s the one that was angry because he had to deal with this on his off time.
Obviously, Management is the problem here. As in, not cooking enough food, having no one onsite that can perform basic manager functions like a refund and being an unprofessional hothead that gets mad at the customer because of this unacceptable way of running a restaurant.