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✔️Breakfast ✔️Brunch ✔️Dine in ✔️Take out
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Cheery regional coffeehouse chain serving specialty drinks, smoothies & baked goods.
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–9 PM |
| Monday | 6 AM–9 PM |
Address and Contact Information
Address: 1525 W Michigan Ave, Battle Creek, MI 49037
Phone: (269) 218-6728
Website: https://biggby.com/
Order and Reservations
Order: Order online
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Reviews
Dee No-Negativity
Up until this point this has been my favorite Biggby thus far, I have been
visiting this location at least 3- 4 times a week. Well that all changed when I went on 12/5/25, service was pleasant as usual, I ordered a $9.00 bundle gave them my credit card to pay. Left there and jumped straight on the highway well when I reached my destination, I saw my alert from my Biggby purchase and to my surprise I was charged $15.51 for my $9.00 bundle. I contacted the location about 2 hours later asking to speak to the manager and was told that a manager was not on duty and would be in Saturday, they took my name, number and reason why I was calling (obviously I was over charged) . Saturday no call from manager, Sunday no call from manager, so I called today (Monday) was told again “No manager on duty” hmmm. My next question is when will the manager be on duty as I called on Friday. Was told Tuesday during a certain time, I asked for the first name of the manager but was told they could not give out that information. I politely chucked and said ok thanks. My first time ever in doing business with anyone that a first name of a manager couldn’t be shared….Interesting. Nevertheless, today was my last call and visit to the urbandale Biggby from this point on I will travel in the opposite direction to get my Biggby fix and tip them instead. I hope you enjoy the extra $6.00 you overcharged to my card as you have definitely lost a couple customers due to your lack of responsiveness. I recommend customers to use caution when paying with your credit card better yet pay in cash and ask for a receipt!!
… morevisiting this location at least 3- 4 times a week. Well that all changed when I went on 12/5/25, service was pleasant as usual, I ordered a $9.00 bundle gave them my credit card to pay. Left there and jumped straight on the highway well when I reached my destination, I saw my alert from my Biggby purchase and to my surprise I was charged $15.51 for my $9.00 bundle. I contacted the location about 2 hours later asking to speak to the manager and was told that a manager was not on duty and would be in Saturday, they took my name, number and reason why I was calling (obviously I was over charged) . Saturday no call from manager, Sunday no call from manager, so I called today (Monday) was told again “No manager on duty” hmmm. My next question is when will the manager be on duty as I called on Friday. Was told Tuesday during a certain time, I asked for the first name of the manager but was told they could not give out that information. I politely chucked and said ok thanks. My first time ever in doing business with anyone that a first name of a manager couldn’t be shared….Interesting. Nevertheless, today was my last call and visit to the urbandale Biggby from this point on I will travel in the opposite direction to get my Biggby fix and tip them instead. I hope you enjoy the extra $6.00 you overcharged to my card as you have definitely lost a couple customers due to your lack of responsiveness. I recommend customers to use caution when paying with your credit card better yet pay in cash and ask for a receipt!!
Tunechi Lee
When they first opened and even months after 5 stars all the way around! Now service is hit or miss depending on which crew you get, the quality of the drinks are same-thing hit or miss I’ve gotten a drink and it was so messed up more than one, that I was unable to drink it. I don’t like being asked to tip especially when the tip seems to be the focus instead of not knowing what special you guys are running and over charging me then pretty shrug your shoulders and that’s that. So if you’re not paying attention to the cost you may be missing out on the deal prices because the employees don’t seem to automatically run the special price unless you ask up front. It’s unfortunate because all the staff doesn’t suck but the poor job and experience I’ve encountered is becoming a regular thing. I really hope the management and owner reads the review and takes the customers comments into consideration and getting this location back on the right track. I would luv for this location to stay as it is closer and brings more for the surrounding community but we also don’t want poor distasteful service.
… moreJones Center
One of my pet peeves is being asked to give a tip. I had not been served yet. I was just paying for the coffee first. Further, why would I give a tip? They did not seat me at a table. They did not bring me a menu, they did not bring my food to my table. To top it off, the coffee was lukewarm.
… moreTony
I don’t know who needs to hear this, but people don’t appreciate being verbally harassed for a tip in a drive thru. It makes your business less desirable to come back to. Maybe pay your people enough where they don’t feel the need to ask for credit card tips. If you really “love the people behind our coffee even more” you wouldn’t need customers subsidizing workers wages. I’ll drive across town to somewhere else before I go to a Battle Creek Biggby again!
… moreLia Paul
I think the staff are absolutely amazing. You guys do such a wonderful job. Your attitudes are always great. I watched you deal with a lot of chaos yesterday and I commend you for your response and how you handled yourselves. Keep being an amazing crew. Continue to carry the smiles that you do and don’t allow others to take that from you. You guys do a wonderful job. I come there daily and never have an issue and if I do, it is easily fixed with the upmost respect and I appreciate you all for it.
… moreJohn Morris
Use to love this place till they started asking for tips I’m good if I wanted to leave a tip I’d let you know
… moreCharlotte Nyenhuis
The girls here be soo nice all the time never had a bad experience
… morePamela Gray
Save yourself tons sn money and just go to Dickman rd! This one does not follow direction and they charged me 450 for a red bull and squirt of strawberry sauce! I won’t ever go there again I’ll save my self the headache and go to dickman! Who ever the manager is thinks a shot of strawberry sauce comes out her check! Those are the worst kind of managers! urbandale Lost a loyal customer! I would drive to Gull rd location before coming back here! This is the first time either just the first time I am making about a review about the bigby in a box in urbandale! ALSO MY DRINK WAS SO WATERED DOWN ANS FLAT! BIG TUMBBS DOWN
… moreSunshine
I’ve only been to this location a few times, but every time we go, there is an issue with *something*. Usually, our drinks/food is not correct. Went today and asked for a 24oz and a 16oz, and they gave my friend a 20oz, but charged her for the other size. Despite them being fresh, they didn’t give us the right muffins we ordered, either. They also literally NEVER have anything that we want when we come through, so we have to change our orders. I’m sure that’s due to how small the building is, so they can’t house everything that Biggby offers. Service is also pretty slow and the drinks don’t seem to be made with much care or quality. I find myself driving to other coffee places for better service and food/drink. So sad because this place is very close to me. Probably not coming back, I’ve tried to give this place chances and it’s fumbled every time.
… moreAshley Mastin
Fix your hours very misleading, if you close eight o’clock, then why does it say nine
… more