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Address and Contact Information
Address: 4859 Golden Gate Pkwy, Naples, FL 34116
Phone: (239) 378-3129
Website: https://order.toasttab.com/online/pollos-kiky-naples-4859-golden-gate-parkway
Menu Photos
Order and Reservations
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Related Web Results
Order Online – Pollos Kiky-Naples
Order online from 4859 Golden Gate Parkway, including Rotisserie Chicken, Fried Chicken, Side Dishes. Get the best prices and service by ordering direct!
Pollos Kiky Rotisserie Chicken | Naples FL – Facebook
Now you have to face the consequences: a massive craving for the crispiest, most legendary chicken in Naples. To save your weeknight dinners, Tío Kiky just …
Pollo Kiky Rotisserie Chicken Delivery Menu – Golden Gate – Grubhub
Order delivery or pickup from Pollo Kiky Rotisserie Chicken in Naples! View Pollo Kiky Rotisserie Chicken’s March 2026 deals and menus.
Reviews
Paul Becerra
Outstanding!!!! The Rotisserie Chicken had a crunchy skin, excellent taste, lot of sauces, and unlimited beans as side. Come with Plantains, rice and fries. The half
chicken option comes with two chicken breasts, the best part. Excellent job guys keep doing it, everything was clean and fresh
… morechicken option comes with two chicken breasts, the best part. Excellent job guys keep doing it, everything was clean and fresh
Frank Moscoso
The staff were pleasant, the chicken was good the garlic sauce and the pickled onions were superb. The rice and black beans were bland. Needed at minimum some salt. Overall the chicken was well cooked the sides were cooked well just lacking a bit of flavor.
… moreD Z
I’m disgusted with the service here. They advertise a 50 percent off special for 6.99 on their chicken and say a soda is included, then turn around and try to charge 2.99 for a single can of soda. On top of that, they tell you that you have to buy a soda in order to get the 6.99 special, which is absurd and not what their sign advertises at all. Nowhere does it say soda is extra or required. Charging six dollars for two cans of soda is outrageous. To make it worse, the customer service was terrible. The lady was rude. Do not waste your time coming to this establishment.
… moreJuan Carlos Romano Arce
Disappointing Experience & Concerning Internal Culture
This was my first time ordering from Pollos Kiky, and unfortunately it turned into a very frustrating and concerning experience.
I ordered pollo a la brasa through DoorDash. The driver waited nearly 40 minutes at the restaurant before leaving. After almost an hour total wait time, I called to understand the delay.
I was informed that pollo a la brasa was no longer available, even though it was still listed on DoorDash. I was told to cancel the order myself, which was not possible in the app. I accepted pollo broaster instead because I had already waited so long.
I asked to speak with a manager and was told the manager was “out of town on business” and that no one else could make decisions.
I politely requested some form of accommodation due to the inconvenience. I was told that was impossible.
What troubled me even more was this: the employee who spoke with me asked me not to mention him/her in any review because he/she was afraid of losing his/her job.
That statement alone was deeply concerning. No employee should feel afraid for simply communicating with a customer.
When the order finally arrived:
• I received two broaster orders without explanation.
• No black beans were included.
• No sauces at all — no mayo, ketchup, mustard, chimichurri, or green sauce.
• I ordered Inca Kola and received Fanta.
• The arroz chaufa lacked flavor and resembled plain white rice with minimal garnish.
• The chicken had no depth of seasoning.
No one communicated that they were sending additional food. It felt rushed and careless rather than intentional service recovery.
The food issues were disappointing. But the lack of communication and the apparent fear within the staff were far more concerning.
I hope management takes this seriously.
This experience ruined my dinner and left me feeling frustrated and disrespected as a customer.
Pollos Kiki seriously needs to improve its communication, customer service, and accountability.
Peruvian cuisine deserves better representation than this.
I will not be ordering again.
… moreThis was my first time ordering from Pollos Kiky, and unfortunately it turned into a very frustrating and concerning experience.
I ordered pollo a la brasa through DoorDash. The driver waited nearly 40 minutes at the restaurant before leaving. After almost an hour total wait time, I called to understand the delay.
I was informed that pollo a la brasa was no longer available, even though it was still listed on DoorDash. I was told to cancel the order myself, which was not possible in the app. I accepted pollo broaster instead because I had already waited so long.
I asked to speak with a manager and was told the manager was “out of town on business” and that no one else could make decisions.
I politely requested some form of accommodation due to the inconvenience. I was told that was impossible.
What troubled me even more was this: the employee who spoke with me asked me not to mention him/her in any review because he/she was afraid of losing his/her job.
That statement alone was deeply concerning. No employee should feel afraid for simply communicating with a customer.
When the order finally arrived:
• I received two broaster orders without explanation.
• No black beans were included.
• No sauces at all — no mayo, ketchup, mustard, chimichurri, or green sauce.
• I ordered Inca Kola and received Fanta.
• The arroz chaufa lacked flavor and resembled plain white rice with minimal garnish.
• The chicken had no depth of seasoning.
No one communicated that they were sending additional food. It felt rushed and careless rather than intentional service recovery.
The food issues were disappointing. But the lack of communication and the apparent fear within the staff were far more concerning.
I hope management takes this seriously.
This experience ruined my dinner and left me feeling frustrated and disrespected as a customer.
Pollos Kiki seriously needs to improve its communication, customer service, and accountability.
Peruvian cuisine deserves better representation than this.
I will not be ordering again.
Elizabeth Llanos
Trying to place the order was a nightmare the attendant over the phone was rude and what seemed to be unable to multitask because she seemed overwhelmed.
I placed one order for crispy chicken and one order was for rotisserie chicken. You would’ve thought I was asking for something bizarre because I had to repeat my order and correct her numerous times.
My husband went to pick up the order and they only gave him one meal.
When I called to let them know what happened they kept giving me the run around and never got my money or food. $35 that they keep because of bad business.
Not a very well managed business and the food was okay at most.
… moreI placed one order for crispy chicken and one order was for rotisserie chicken. You would’ve thought I was asking for something bizarre because I had to repeat my order and correct her numerous times.
My husband went to pick up the order and they only gave him one meal.
When I called to let them know what happened they kept giving me the run around and never got my money or food. $35 that they keep because of bad business.
Not a very well managed business and the food was okay at most.
marland ngo
My 1st time to Try Pollos Kiky Rotisserie yesterday friday the gentleman @ the cashier kindly explain to me how it works.
I ordered 1/2 ck breast meal
The chicken was tasty not salty the way i like it, also comes with rice was sooooo delicious, they also have black beans too and maduro banana I Loved it! Not too over ripe just right same as the sweetness not too sweet.
Came back today Saturday with my son ordered the Whole Family Meal Ck soooooo delicious!
Over All the food was Excellent!
Love the their flan not too sweet just right
Needs a To Go Menu & See Dessert Menu & Sides Dishes
Definitely will come back and Recommend to my friends
Thank You Sooo Much!
… moreI ordered 1/2 ck breast meal
The chicken was tasty not salty the way i like it, also comes with rice was sooooo delicious, they also have black beans too and maduro banana I Loved it! Not too over ripe just right same as the sweetness not too sweet.
Came back today Saturday with my son ordered the Whole Family Meal Ck soooooo delicious!
Over All the food was Excellent!
Love the their flan not too sweet just right
Needs a To Go Menu & See Dessert Menu & Sides Dishes
Definitely will come back and Recommend to my friends
Thank You Sooo Much!
Gloria D. serna
Food was terrible fry chicken had black dark spots .it made me sick to see I had never seen black runny spots in a chicken before I have been cooking 49 years .when I pulled back the skin there it was chicken look old. I already eaten the drumsticks . I took it back to the cashier ☹️ her response was its boon
… moreCarlos Velez
I go there regularly, but the person who served me today didn’t have a friendly demeanor. Today, unlike other days, the promotion only applied if I bought drinks, which cost $4, and I never order drinks with my lunch. So I didn’t buy anything.
… moreCathrine Ortiz
My husband and I tried this place because it was new and we saw the ad on Facebook. The waitress Juliana G. was not friendly, was rushing us to order and seemed annoyed when we asked questions about certain meal choices. Unless you order the more expensive meal, you only get a leg or thigh choice with a wing. You only get a utensil packet and there are no additional napkins. The chicken is very bland no seasoning whatsoever. The fries are very bland as well. The chicken was also still bloody upon biting into it. The tables had small ants running across it, I switched seats 3 times and ants were on each one. I do not think I will be eating here again. Very dissatisfied and disappointed.
… moreVictoria Nilsen
. Large sizes taste good.No stomach problems afterwards. Fried or rotisserie both good
Do not buy the special. $ 10 for a 50 cent choice leg …
… moreDo not buy the special. $ 10 for a 50 cent choice leg …