Dane Char
I got a veggie delight today. I ordered it online via their app. I asked for extra cheese (which I paid for) and extra lettuce. I hardly see in lettuce! I didn’t ask for mustard- I can’t stand mustard. So I had my gather pick up our food. He came back and chips and cookies were not with the order. I called them and they said you can come get them but we don’t do refunds. WTH! When I got there (left work) they didn’t even say sorry about it and they couldn’t understand what i was talking about. Then they said we were busy and it happens. Mind you NO ONE was in there when I went back. Then I went back to eat my sandwich and I got this mess. UGH They are getting worse and worse.
… moreAlis Pineda
Today is February 03/26 3:10pm I was in this restaurant with my children after taking them out of school very hungry and it turns out that the girl who is there attending is in a terrible and disgusting way attending my youngest son asked for half of the bread then she said she wanted the other part and respectfully asked for it and she threw the bread on the counter as if it were food for animals hey if you are working there you should be more respectful with the food. I wasn’t going to ask you for free food for being so vulgar. I turned around and took my children out of there. Please supervisor talk to that girl we are people not animals the ones who are going to buy food.
If I could give you 0 stars I would do it damn what courage!!!
… moreMichelle Ayala
Hello, I want to report an employee who served me today. Her name is Roshan, and she treated me very rudely. I always spoke to her respectfully and politely, but she, on the other hand, had a terrible attitude. She interrupted me constantly and seemed like she didn’t want to be working. P.S.: Please fix the ice machine; it’s been broken for about two months.
… moreStefany Lopez
The person serving me was being very disrespectful. When I made a mistake on my order I just asked for the other half and she threw the bread onto the counter when and threw the turkey back into its place and restarted the order. When I was speaking to her, she was just mumbling and I had to ask her to repeat herself 4 times. Please speak to the person that was serving us .
… moreMarco Suarez
Well This Subway Always Finds A Way To Disappoint me One Way Or Another. Everytime I Go There They Never Seem To Have Soup, Plus They Never Have The Loaded Baked Potato Soup. They Seem To Be Counting The Leaves Of Lettuce They Put On Your Sandwich Always Seems Like My Sandwich Is Empty of Lettuce. And Now That The Prices Are Thru The Roof Might As Well Spend 3 More Dollars And Get. Real Sandwich At Jersey Mikes. Sorry But Not Sorry You Need To Right All These Wrongs For Your Customers, If You Have Any Left.
… moreJugraj Hundal
This sub is fabulous. Got great customer service by ash
… moreScott Naramore
I once again ordered a sandwich online and was once again disappointed. Last time, it was minor; not toasted as requested and skimpy on some of the add ons. The last one, though, did not have the avocado slices that I paid for (since both orders were made online, I didn’t realize the problems until I got home). So, I sent a message to “corporate” to express my frustrations. Both times I got the same canned response:
“I want to take a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had in my restaurant. I understand that the preparation of your food during your visit did not meet your expectations. I know that we have let you down, and for that, my team at Subway® is sorry. My employees are trained to strict food prep guidelines and I have shared your valuable feedback with the restaurant team members to prevent this from happening in the future.
Thank you for choosing Subway® and we look forward to seeing you soon.
Paresh Patel
CEO”
See you again soon? Nope. Not gonna happen. On to Jersey Mike’s. I don’t even warrant someone looking at my email complaint. Just a canned response. Bye bye Subway.
… moreTanya
I think the workers need more customer service training. And to speak up. You can barely hear them. One of the workers hides under his hair and visor and barely lets out any noise when speaking. Other than that, it’s subway, and their sandwiches are good. The place was clean and organized.
… moreLarry Zamora
I got a spicy Italian sandwich it was really good. The vegetables are nice and crispy this is the kind of sandwich that reminds me of the subway thank you.
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