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Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
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Ice Cream in Durango CO 81301 Cold Stone Creamery Shop Store …
Order Cold Stone Creamery Online in Durango, CO for pick-up or delivery. My Cold Stone Club Rewards®. Earn points for your Cold Stone Creamery® …
Cold Stone Durango – Order Online
Cold Stone Durango Ice Cream Durango. Order and Pay Online or via Mobile … 598 Main Ave. Main and College Durango, CO 81301. Pickup. ASAP. Pickup Closed …
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Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Ice Cream Cakes, Shakes, and Smoothies the Way You Want It.
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Reviews
Gentry
This Cold Stone creamery is just as lovely as every other one I’ve been to. Lots of delicious ice creams and sorbets, various add-in toppings, and of course their special Signature Creations.
The blueberry batter is my absolute favorite and I paired it with some lemon sorbet. These two flavors complimented each other wonderfully!
The staff was kind and friendly and very patient with our grandkids, who were very excited to be there!
One thing I thought was quite unusual was the seating arrangements. There are not many places to sit, as this is located in an area of downtown Durango that has several little shops, with a shared parking lot. Apparently there is a food and beverage license law that doesn’t allow you to consume your confectionery treats in the other areas in that location. To clarify, if you go to the brewery you are not allowed to sit anywhere but in the brewery sitting area. If you get ice cream, you are only allowed to sit in the ice cream area.
It did not make a lot of sense to me but if that’s the law then we need to follow it.
Overall, this was a highly pleasurable experience and we will most likely return on our next visit to Durango.
… moreThe blueberry batter is my absolute favorite and I paired it with some lemon sorbet. These two flavors complimented each other wonderfully!
The staff was kind and friendly and very patient with our grandkids, who were very excited to be there!
One thing I thought was quite unusual was the seating arrangements. There are not many places to sit, as this is located in an area of downtown Durango that has several little shops, with a shared parking lot. Apparently there is a food and beverage license law that doesn’t allow you to consume your confectionery treats in the other areas in that location. To clarify, if you go to the brewery you are not allowed to sit anywhere but in the brewery sitting area. If you get ice cream, you are only allowed to sit in the ice cream area.
It did not make a lot of sense to me but if that’s the law then we need to follow it.
Overall, this was a highly pleasurable experience and we will most likely return on our next visit to Durango.
Jake Walker
The store was busy but the staff was friendly and patient with my kids, they also had parking which was nice for downtown.
… moreSara Pasta
This is my GO TO sweet treat, so I’m here often. There’s a new girl working and no hate to her, I know new jobs are stressful, but my TEN dollar small signature ice cream had almost no toppings in there. I’d have gone to walmart if I wanted plain ice cream y’all!! (And it’d be way cheaper)
Keep in mind, a whole pint at Cold Stone is 12 bucks, y’all can fill up the small a bit more- ya know?
… moreKeep in mind, a whole pint at Cold Stone is 12 bucks, y’all can fill up the small a bit more- ya know?
Summer Tucker-O’Neal
I walked in and there was not any staff in sight. After a minute a young man walked up from the back, but he did not greet me.it was extremely awkward, so I decided to say hi, but he did not respond. Another employee approached from the back, she was slightly more friendly. The unfriendly male worker made my ice cream, which he put absolutely zero effort into. It was still good, but none of my toppings were mixed into the ice cream at all. Worst experience I’ve had at a cold stone. Sounds like it seems to be an ongoing issue based on other reviews
… moreMichael Tarrant
Whole team of kids who were EXTREMELY rude, closed before 9, didn’t lock the door and instead said “we just closed” and when I said “google says 9:30”, I got a super snarky “well it’s wrong”. When I walked out, it said open until 9, and was 8:55. One of the girls sprinted to her car and squeeled out of the lot before we even walked off the stoop. 9 means shop closes at 9, it doesn’t mean you leave at 9, grow up.
… moreDan Lucchesi
Hopefully management sees this and steps in to improve things. We went to Coldstone on Labor Day to celebrate our son doing a great job pedaling his bike. Unfortunately, the service was pretty disappointing. All three girls working helped us and none were even remotely friendly. The first just stared blankly at us, with this apathetic attitude, waiting for us to order. No greeting, no smile. The second just went to work on one of our ice creams. The third then came along and sharply and a bit loudly asked something like, “what would you like?” That conveyed that she was trying hustle us along. We were not taking an unreasonable amount of time, especially with a 5 year old in tow; and there were no other customers behind us. Then the apathetic one again just stared at us from behind the register, literally no words, and definitely no smile. Because they rang the order up wrong, it wasn’t obvious to me that they were ready to close us out. She explained but also corrected the kids cup after I inquired about it.
I left the minimum tip because while I do appreciate that this is a near minimum wage job, their opportunity is to earn a tip, not to be entitled to one. The mood in the room got worse when they realized, but these three young ladies hopefully learn that they can earn more tips with a friendlier attitude.
… moreI left the minimum tip because while I do appreciate that this is a near minimum wage job, their opportunity is to earn a tip, not to be entitled to one. The mood in the room got worse when they realized, but these three young ladies hopefully learn that they can earn more tips with a friendlier attitude.
Crystal Nixon
I’m very impressed with the owner of this locally-owned ice cream store. I had a not-great experience that I reported on the website. I was contacted in a timely manner by the business owner, and I feel confident that our future visits will be as great as they usually are. A lot of businesses in Durango only care about tourist business, but this is one that wants to keep locals coming back.
… moreJoe Peoria
We went in and it was SLAMMED- a large family in front of us, a big group of teens behind us- and only one young woman working the whole store! However, she was awesome!! The whole time from taking orders to preparing ice cream to running the register she remained friendly, energetic and professional. I feel sorry for her that management didn’t schedule more people to help the poor thing out but she was a champ and deserves serious recognition! She rocked!
… moreJanice Canuto
Wanted to get my kids ice cream after dinner, we walked in and they were making their selections a girl came out and rudely told us they were closed. I asked her why the door was still open? She simply said she “forgot to close it” then my kids were disappointed and we left, then this is the worse part! As we went around the block to go find another option 2 white people were seen leaving the store with their selections… ouch Durango! this place was racist as it’s finest just because my kids and I are brown she did NOT want to serve us… do better and hire better Cold Stone!
… moreTanya A
We ordered ahead and the ice cream was ready and waiting for us, tasted great as always. Just be sure to go straight to the register and flag someone down so you don’t have to wait in the line. Great way to avoid the unmasked crowd 😉
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