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Find your nearby Pizza Hut® at 3415 Stoneman Road in Dubuque, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 3415 Stoneman Rd Unit 1, Dubuque, IA 52002
Phone: (563) 582-8900
Order and Reservations
Order: Order online
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Reviews
Olivia Edison
ordered on the website and it took just under 3 hours to come. got the big box dinner with some extras, and never received the cheese sticks or extra marinara. they gave us extra ranch tho. girl delivery driver was cool, her gps gave her the wrong address and she showed me when she arrived which was the main problem. “Mike” made our order over again after i called and got sent to the call center 3 different times AND the delivery driver calling me to confirm the address- the order finally got sent to the correct address, just missing the cheese sticks and marinara:(. pizza was good tho ig.
… moreLeanne Stoddard
I really hate that we can’t reach the local establishment now. I’m redirected to customer service and the rudest CSR are always the ones to answer. I placed an order and realized that I accidentally sent it to my work address. I immediately tried to contact Pizza Hut at the local number.. but must’ve been redirected. When I finally got through to someone.. I explained what happened & the lady just hung up on me. So I called back & got through again to another lady.. she helped me cancel the order but was rude about it. Then after helping me, must’ve forgotten to mute her mic cause she started making sighing noises like helping me was just too much for her. Extremely disappointed especially when my son absolutely loves Pizza Hut so I order from them quite often & after that.. I really don’t have the desire to order again. Maybe I’ll try some other pizza places where I’m not treated like an inconvenience for a tiny mistake.
… moreTressa
when we placed the order the email confirmation said 20 minutes for our pu, which was totally fine. we went there with 8 mins to spare and waited in the car till the 20 was up. I could see the warmer from my car and noticed the pizzas in there. upon going in I soon found that our pizza had been in the warmer the whole time we were parked. the system did not refresh the time the pizza was actually done. 10 min drive home and although the pizzas weren’t as warm as the should’ve been they were still good! 2 old newYorkers with 1 topping each. I love the prices and the quality of the food!
… moreNick Gimple
My pickup order was supposed to be ready at 7:45 PM, which I arrived promptly for. The lobby was packed full of people. Staff told us they were still working on completing orders that had been placed before 7:00 PM. The drive-through line wrapped around the entire building, there were five or six DoorDash drivers waiting for orders, and we watched an actual Pizza Hut delivery driver quit on the spot due to poor management. The now ex-driver told us that management only staffs four or five people on a Friday night, but on any random weekday like a Tuesday, there could be up to a dozen employees working.
After waiting half an hour, the employee at the front counter told me that the chance of receiving my order that night was very slim. I requested to have my order canceled. However, customers cannot cancel online orders; only a Pizza Hut employee can do that. I was told I should see a refund in 2 to 4 business days. It has now been over a week, and I have yet to get my money back.
Terrible experience all around. I went down JFK to their direct competitor, Domino’s, and got virtually the same meal for cheaper and within 15 minutes of ordering. This establishment should be embarrassed.
… moreAfter waiting half an hour, the employee at the front counter told me that the chance of receiving my order that night was very slim. I requested to have my order canceled. However, customers cannot cancel online orders; only a Pizza Hut employee can do that. I was told I should see a refund in 2 to 4 business days. It has now been over a week, and I have yet to get my money back.
Terrible experience all around. I went down JFK to their direct competitor, Domino’s, and got virtually the same meal for cheaper and within 15 minutes of ordering. This establishment should be embarrassed.
Kristy Howell
My favorite pizza so glad to have this location open. Super easy to order online. There was a mix up so one of my pizzas was delayed a but they made it right on the spot. All the food was great.
… moreEric Larsen
Pizza Hut thin and crispy is always a go to and it was very good. It did take over 30 extra minutes to get the pizza. They need to staff more for Friday nights. The lobby was full of people waiting for their pizzas. There’s room for improvement.
… moreN W
Ive ordered online for pick up multiple times and every single time the lobby is filled with people waiting on orders. Employees arguing, door dash people have been waiting over an hour. I placed this order over an hour ago. Ridiculously managed location.
Edit: after waiting over an hour they messed up the order. Pizza is disgusting. Charged extra for pan crust and they couldn’t even get the crust correct. No way to get a refund online. The “chat” says “management” will contact me in 1 to 3 days. Super helpful when the management cant even staff or manage their store. Definitely the last straw on this place.
… moreEdit: after waiting over an hour they messed up the order. Pizza is disgusting. Charged extra for pan crust and they couldn’t even get the crust correct. No way to get a refund online. The “chat” says “management” will contact me in 1 to 3 days. Super helpful when the management cant even staff or manage their store. Definitely the last straw on this place.
Sarah Weekley
Customer service was terrible. No one greeted us when we went to pick up our order we saw a worker, who yelled that a customer was here. The lobby had 4 customers before we were acknowledged at all.
… moreOwen Ward
This location is the shittiest Pizza Hut I’ve ever been to, they have no seating in the store so don’t you think they would be able to get online/pickup orders done in a timely fashion? No, I had to wait an additional hour past my pickup time to get my food. The workers here are also very ignorant and condescending. I didn’t get greeted for 15 minutes and when I did it was a simple “what do you want”. Never order from here unless you want cold pizza and an hour taken from your life.
… moreKirsten Kelly
I ordered pizza and breadsticks. The sauce cup I got wasn’t even full. Was only enough for one breadstick. Pizza was really greasy compared to normal. Delivery drive was quick and super nice!
… more