

Address and Contact Information
Address: 1210 Dollywood Resorts Blvd, Pigeon Forge, TN 37863
Phone: (800) 365-5996
Website: https://www.dollywood.com/heartsong/dining/heartsong-signature-restaurant/
Menu Photos
Order and Reservations
Reservations: opentable.com
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Reviews
The potatoes and broccolini were delicious. The fish was just fine.
As I was still eating he came by and dropped the check. Not even asking if I wanted anything else like coffee or tea as I know the desserts were not gluten free. I felt rushed when it was not even crowded. It was an “off” night.
So my experience there is a one and done. Imo there needs to be more of an option for food for people with food allergies. The menu does not give you this chance to have it.
The buffet features an omelette station which I always love. The biscuits for biscuits and gravy I believe were homemade they were so light and fluffy both days I was lucky enough to get fresh biscuits just put down and they were DELICIOUS!! The muffins were of a variety and I loved the banana nut ones. The fruit was fresh and sweet. Overall a very good breakfast buffet but the omelette and biscuits and gravy were the highlights for me but that’s just my personal favorites! Sorry I didn’t get pictures of the entire buffet but it was very busy both days. Even busy servers were very nice and attentive!
We also tried the restaurant for dinner in November 2024 on opening weekend of the Dollywood Christmas festival with our son. We were brought complimentary biscuits with house made red pepper jelly which were delicious. We ordered the deviled eggs appetizer after hearing great things about it. The deviled eggs were all great. My husband loved the fried pimento cheese ones and the hot honey shrimp ones were my favorite. The chicken Caesar ones were good but a bit salty. He loved the kids chicken tenders meal. My husband enjoyed a shrimp and scallops dish and said it was very flavorful. I had the east Tennessean flatbread pizza for dinner. It was huge but absolutely delicious. It was the prefect combination of sweet and salty. We really love this restaurant.
What is going on here not good. Mine and there’s. After we order I saw another waiter bringing food to another table with lobster. I was like I did not see that on the menu. I ask someone else he said yeah thats our special so good. Our waiter never told us about the special I would of loved to order that. Place was great tg3 service not so much. Maybe better training and something with the flies at the bar. Food was very good maybe not at the price point. We compared to what you get from old mill and wow what a difference.
We requested our previous breakfast server, Amanda, and the front desk was able to make that happen for us (thank you to Jacki!).
We started with the BBQ ribs, and they were unexpectedly outstanding. All of the food we have had at this restaurant has been superb, well-seasoned, cooked properly, and delicious; however, these ribs were unbelievable. We were expecting small rib pieces with a barbecue sauce as this is an appetizer dish. What we received were three very meaty full ribs, seasoned well, battered in a light and crispy coating, fried, and tossed with a sweet and spicy sauce served over house made potato chips. These were first-rate and easily would have made for a great entrée. Had we known how generous this item was going to be, we would have ordered a different appetizer, and I would have selected this as my main course. These are a must-try item.
The rainbow trout was cooked well, served with a brown butter and lemon sauce with capers for a salty and acidic bite. I am not a fish person, but even I thoroughly enjoyed trying this item.
The fried chicken advertises itself as pickle-brined, and it was indeed. I am no stranger to a picked brined chicken thigh, but this had a very assertive pickle flavor. As someone who is not a huge fan of strong pickle flavors I would likely not order this again, however the description was clear about the brining process and my choice was made knowing that it may be (and was) quite pickle forward. The accompanying mashed potatoes were among the best restaurant mash I have ever had, really creamy and well-seasoned.
This was a third excellent meal at Ember and Elm, we can’t wait to return come December.
Breakfast: October 15, 2023
Excellent breakfast with a continental(ish) buffet option with a drink for $19 or a la carte menu items with varied price points.
The continental breakfast features assorted fruits; fresh pastries; housemade jams, jellies, butters, and cream cheeses; meats and cheeses; cereals; grits; oatmeal; and biscuits and gravy. Your choice of coffee, tea, or soft drink is included. All items were fresh and delicious. The biscuits and gravy were phenomenal with a good spiciness from the sausage and the black pepper. Definitely recommend this as an option if you have a hearty appetite or as a great start to a full day at Dollywood.
We had the bacon, onion, and cheese quiche with grit cake, and it was filling and delicious. The individual components of the quiche were cooked well with the sautéed onions as a star. The crust was buttery but not greasy. The grit cake was flavorful throughout and made me think of a country version of arancini. It’s very tasty. The serving was enough for leftovers that were good cold for dinner that evening while staying at the hotel. Highly recommend.
Our server, Amanda, was personable and warm. She was attentive to our table and was knowledgeable about the items on the menu. We enjoyed her service so much that we were looking forward to requesting her at our next breakfast here at Ember and Elm. Fortunately, we didn’t have to wait long for a repeat performance as she was working dinner service on October 16, 2023; our next experience at the restaurant.
Dinner: October 13, 2023
This restaurant is phenomenal. The service is excellent (Blakelyn is wonderful), the food is exceptional (the agave carrots are worth the price of admission), and the decor is like a warm hug. We have been to Song and Hearth at Dreammore, and it was not a great experience; this is a plated meal as opposed to a buffet and stomps everything we ate at Song and Hearth.