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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
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Order: Order online
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Jimmy John’s Locations in Normal, Illinois
Jimmy John’s in Normal makes delicious sandwiches near you using only the freshest ingredients. Order delivery or pick up from one of our locations in Normal …
Sandwich Shop & Gourmet Subs in Normal | Jimmy John’s 0413
With gourmet sub sandwiches made from ingredients that are always Freaky Fresh®, Jimmy John’s is the ultimate local sandwich shop for you.
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Enjoy Jimmy John’s sandwiches and wraps. Order online for delivery, catering or stop by a location near you. Jimmy John’s is the ultimate local sandwich …
Reviews
Nichole Grupe
I called after my sandwich was messed upI’m not sure if he gave me a fake name because after I asked him a bunch of times, he finally told me one. But I’m going with the name he reluctantly gave me up, Owen, who said he’s a closing manager, told me I was lying and that my sandwich wasn’t made wrong. He made it super clear that he made my sandwich and told me all I got was mayo and cheese. Then, gave me a bogus email that doesn’t exist so I couldn’t provide the proof … Do not order from this location i have never dealt with this rudeness and unprofessionalism from a business if someone wants to provide a legitimate email, I would love to provide the proof!!
… moreRon Godbey
I have had a lot of JJ’s over the years but this was such a disappointment I had to say something. I ordered a #4 on wheat and what I got was a lettuce sandwich.
… moreWilliam Hatch
I had an incredibly disappointing experience at the Jimmy John’s located at 207 W North St, Normal, IL.
I placed a delivery order at 12:27 p.m. for a sandwich and a drink. I live less than a mile from the store, yet after 40 minutes with no update, I called. The person who answered — who claimed to be the manager — said he didn’t know where the driver was and told me to call back in 20 minutes.
When I called again 10 minutes later, I was told the driver still wasn’t back, that he was handling six deliveries, and that only one driver was working. Having worked for Jimmy John’s before, I found this unacceptable — normally, online orders are paused if a store is that understaffed.
When I voiced my frustration about waiting nearly an hour for one sandwich, the “manager” told me, “Other people order too,” then hung up on me. I called back to speak to someone else, only to be hung up on again after more rudeness. I was finally told the manager’s name was Eli, and that my order was voided — though I received no refund confirmation, despite tipping 15%.
I’ve never been treated so rudely by a restaurant. This was completely unprofessional, and I sincerely hope this location receives better management. I would not recommend ordering from here.
… moreI placed a delivery order at 12:27 p.m. for a sandwich and a drink. I live less than a mile from the store, yet after 40 minutes with no update, I called. The person who answered — who claimed to be the manager — said he didn’t know where the driver was and told me to call back in 20 minutes.
When I called again 10 minutes later, I was told the driver still wasn’t back, that he was handling six deliveries, and that only one driver was working. Having worked for Jimmy John’s before, I found this unacceptable — normally, online orders are paused if a store is that understaffed.
When I voiced my frustration about waiting nearly an hour for one sandwich, the “manager” told me, “Other people order too,” then hung up on me. I called back to speak to someone else, only to be hung up on again after more rudeness. I was finally told the manager’s name was Eli, and that my order was voided — though I received no refund confirmation, despite tipping 15%.
I’ve never been treated so rudely by a restaurant. This was completely unprofessional, and I sincerely hope this location receives better management. I would not recommend ordering from here.
Jimmy M
Ordered a combo with a vito sandwich and put LBI. Somehow, the sandwich had the bread scooped, no capocollo, no provolone, no oil/vinegar/oregano/basil. It was pretty much salami, ham, and lettuce. It’s like they pulled random ingredients from a hat.
Furthermore, the order was placed online and literally never confirmed to be ready, so I waited 30 minutes before going down there and finding it put in the doordash section. You might think that it was busy, but there was nobody in the store and they had zero orders – a ghost town (I wonder why?).
Waste of time to come here. Go next door and eat lmao.
… moreFurthermore, the order was placed online and literally never confirmed to be ready, so I waited 30 minutes before going down there and finding it put in the doordash section. You might think that it was busy, but there was nobody in the store and they had zero orders – a ghost town (I wonder why?).
Waste of time to come here. Go next door and eat lmao.
Dave “Pizza-Dave” Joyce
anyone else remember when you would get your Jimmy Johns delivered within 15 minutes of ordering if you were close enough? well today this took 41 minutes. the tracker also went straight from Order Received to Repeat Order after 25 minutes, so I think there may be some shitty prechecking out of orders for delivery to pad numbers or take more orders at once at the sacrifice of customer service, I now regret pre-tipping… sandwich was good though, other than all the jimmy peppers just being plopped in the middle of it.
… moreDustin
Great people. We’re very helpful. They obviously care.
Food: …
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Olivia Walker
mistakenly thought this location closed at 11pm, but i was wrong!! thank you to the worker that let me get my food 2 mins after 10.
… moreKyle N
They never delivered my food. This store is garbage.
… moreHope Thorp
The staff was extremely nice. But I ordered my food at 11:45 for delivery. By my lunch break at 1, I hadn’t gotten my food delivered. I gave the store a call and they said they would remake and redeliver my food. By 2 I still had not received anything, called the store to get a refund. I waited for the charge to drop off my account and by Friday the charge had gone through. I called the store and was told the GM would contact me Saturday, no call. So out of all of this I didn’t get food and I was charged for the order 🙁
… moreJosh Boyda
Make sure to check your lettuce. I just got two sandwichs and they both had brown lettuce. It’s like they don’t check it at all.
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