chuck alexander
Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break
… moreKayla Smiley
Nicole!!!
Up here doing Everything herself! There’s a line 15 people deep, she has NO HELP and she’s hustling, moving, baking—-And STILL telling people to have a blessed day.
She definitely isn’t supposed to be up here by herself (if she is then subway should be ashamed)
She is amazing and an asset to this store.
… moreJeannette Nicole Perez
Generous portions! They were short on spinach and we ask for our chicken to be heated and meat was cold. Small dining area.
… moreTiffany Harris
Every single time I order at this location whether it be online or in store, I have problems. Ordered 3 footlongs with all 3 being hot sandwiches…requested that my order have the meat and cheese toasted only…they put unheated cold meat on all of them ..when I unwrapped mine one of the halves was flipped upside down with meat falling out and my sandwich wrapper torn to where I couldn’t even carry it back to the counter ….got attitude when I took the sandwiches back to politely ask them to reheat them…veggies and all instead of having them remake the sandwiches…. Seems like expecting people to do their jobs with integrity now days is far and few in between …I won’t be back to this location.
… moreOld school
I should have done this review months back, the two ladies that work the day shift are very hard workers. Sometimes a crowd comes in but they keep there nose to the grind. They greet you when you come in, they know me and I’m sure if your a regular they know you also.
The food is always the best quality and service, honestly I wish I had a restaurant, I would hire these ladies to run my store front (alongside my wife who works at another restaurant in town) there just that good.
Keep up the good work and your great training of the younger staff, your all doing a fine job.
… moreCisco
How do you only put meatballs on 1 half of a footlong sub? And who runs out of bread at 6:00pm when ya’ll close around 9 anyways.. I won’t be going here anymore. The people there don’t care and just slap stuff together.
… moreM O
Placed an online order and when we arrived to pick up we were told the system is down. There is always an issue with this location. Why do you let an order go through if you can’t fill it?
… morelaketha phillips
My sandwich barley had any meat on it it was not worth the price but she piled alot of meat on the women behind me sandwich
… moreCaitlynn Lotz
They just watch you stand there and wait while they say they have to do the online orders first. We watched them pack 4 orders and continued to tell us we couldn’t order yet. Tell your employees to lay off the smoke too, working at snail speed with a line of people in front of them. We came to the one in Bullard because we thought they’d probably be better than any in Tyler, obv we were wrong lol
… moreRiley E.
Give the young lady who is an assistant manager and still in high school a promotion and a raise. She was working by herself when I went in at lunch today. A customer came in with a HUGE order that should have been called ahead or done online. She handled it well and afterwards kept trying to apologize to me for the wait. It was not her fault she was there alone and that this customer came in and did that at peak lunch time. She is awesome and I hope this store’s upper management know how lucky they are to have her.
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