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WORLD CLASS DINING IS CLOSER THAN YOU THINK We serve authentic Carolina cuisine, handcrafted cocktails and exemplary service in a luxurious yet relaxed restaurant atmosphere. This is what you’ll experience at the newly renovated Crossroads Chapel Hill, located inside The Carolina Inn. With regionally sourced ingredients, our chef has crafted a cuisine as diverse as North Carolina’s landscape, instilling Southern soul and Carolina spirit in seasonal menus. Crossroads Chapel Hill offers breakfast, lunch, dinner and with free parking it all adds up to the perfect place for any occasion. Enjoy creative cocktails at the bar during happy hour or with your meal. Located on the University of North Carolina Campus, our restaurant is just a short
Modern twists on Southern fare served all day in an elegant, historic inn on the UNC campus.
Address and Contact Information
Address: 211 Pittsboro St PK065, Chapel Hill, NC 27516
Phone: (919) 918-2777
Website: https://www.carolinainn.com/restaurants-in-chapel-hill-nc
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Crossroads Chapel Hill – The Carolina Inn
Crossroads at Chapel Hill ; BREAKFAST: Monday – Saturday, 7:00 – 10:30am ; SUNDAY BRUNCH: 8:00am – 1:00pm ; LUNCH: Monday – Saturday, 11:30am – 2:00pm ; DINNER:
Restaurants In Chapel Hill Nc | The Carolina Inn
Sundays are for brunching, and Crossroads is Chapel Hill’s favorite destination for a decadent brunch buffet. Join us from 8 AM – 1 PM for classic breakfast …
Crossroads Chapel Hill
Considered to be a rare North Carolina jewel nestled within The Carolina Inn, this renowned Chapel Hill restaurant & bar blends together the graceful dining …
Reviews
Joachim Pasquali
I find this location is underrated with 4.1. the quality of the food is really good. We had breakfast and went for a dessert after our dinner. We also had cocktails.
We found the staff extremely nice. And the food was of highest quality.
… moreWe found the staff extremely nice. And the food was of highest quality.
Katharine Bayer
We had delicious dinner at Crossroads but I have to say the Sunday brunch buffet was my favorite. The dinner menu offers classics such as steak, fish and they have wonderful appetizers and salads. We had the she crab soup and the burrata salad and both were fantastic. I had the salmon and my mom had the filet mignon and both were very fresh and healthy and tasty. We had the sorbet and ice cream trio as dessert. The ice cream tasted like freezer burn though so I would not get that again.
The real winner was Sunday brunch. There is a buffet with all kinds of hot entrees and sides, salads, pastries and omelet station. Our server was so gracious and kind and the service was excellent. Brunch comes with coffee and juices and is really all-you-can-eat. At $39 a person before tax and gratuity, that is also a great price for the selection and quality. The bread pudding was out of this world and we truly enjoyed every meal Crossroads.
… moreThe real winner was Sunday brunch. There is a buffet with all kinds of hot entrees and sides, salads, pastries and omelet station. Our server was so gracious and kind and the service was excellent. Brunch comes with coffee and juices and is really all-you-can-eat. At $39 a person before tax and gratuity, that is also a great price for the selection and quality. The bread pudding was out of this world and we truly enjoyed every meal Crossroads.
Staci S
I recently stayed at the Carolina Inn for work and had the opportunity to dine at their on-site restaurant, Crossroads. Upon arriving late at 7:45 PM, the front desk staff informed me that the restaurant was open until 9 PM, with room service available until 10 PM.
First impressions were disappointing. The front desk staff and the restaurant’s host both lacked the customer service skills expected of a high-caliber, expensive hotel. The restaurant host appeared overwhelmed, simultaneously managing phone calls and my order without clear communication. This indicated a need for better training to handle multiple tasks efficiently.
I placed a to-go order for the vegetarian slider and the pimento mac and cheese. The host didn’t inform me of the wait time, and I had to ask twice. It took about 10 minutes for my order to be ready. When I received my bag, it lacked ketchup for the sliders. When I requested some, the host sighed, saying it was already in the bag—which it was not. She eventually retrieved it but I could tell that my request was an inconvenience. During this time the restaurant was virtually empty, with no other guests or ringing phones at this point, making her behavior even more perplexing. While I understand the pressures of being a host, better customer service is expected, especially given the hotel’s standing and pricing.
Back in my room, the vegetarian slider was dry and lacking in flavor. The pimento mac and cheese was mediocre at best. Surprisingly, the highlight of my dining experience was the complimentary cookie from the front desk.
Overall, the experience at Crossroads was underwhelming, with poor customer service and subpar food quality. Management should invest in staff training to elevate the dining experience to match the hotel’s prestigious reputation.
… moreFirst impressions were disappointing. The front desk staff and the restaurant’s host both lacked the customer service skills expected of a high-caliber, expensive hotel. The restaurant host appeared overwhelmed, simultaneously managing phone calls and my order without clear communication. This indicated a need for better training to handle multiple tasks efficiently.
I placed a to-go order for the vegetarian slider and the pimento mac and cheese. The host didn’t inform me of the wait time, and I had to ask twice. It took about 10 minutes for my order to be ready. When I received my bag, it lacked ketchup for the sliders. When I requested some, the host sighed, saying it was already in the bag—which it was not. She eventually retrieved it but I could tell that my request was an inconvenience. During this time the restaurant was virtually empty, with no other guests or ringing phones at this point, making her behavior even more perplexing. While I understand the pressures of being a host, better customer service is expected, especially given the hotel’s standing and pricing.
Back in my room, the vegetarian slider was dry and lacking in flavor. The pimento mac and cheese was mediocre at best. Surprisingly, the highlight of my dining experience was the complimentary cookie from the front desk.
Overall, the experience at Crossroads was underwhelming, with poor customer service and subpar food quality. Management should invest in staff training to elevate the dining experience to match the hotel’s prestigious reputation.
Sal Panettieri
For out 30th wedding anniversary 6/19
my wife and I made a 1:00pm reservation requesting a table outside. We were very pleasantly surprised to be seated outside on a beautiful day sharing the outdoor area with only one other couple. The staff were very friendly and welcoming. The manager brought us our dessert and introduced himself to us. Everyone was Very friendly.The lunch menu options were adequate. The food was very very good. The atmosphere was peaceful and quite (Cameron rd is in view, but not a lot of traffic noise). We had a very pleasant lunch!
I would recommend this restaurant.
… moremy wife and I made a 1:00pm reservation requesting a table outside. We were very pleasantly surprised to be seated outside on a beautiful day sharing the outdoor area with only one other couple. The staff were very friendly and welcoming. The manager brought us our dessert and introduced himself to us. Everyone was Very friendly.The lunch menu options were adequate. The food was very very good. The atmosphere was peaceful and quite (Cameron rd is in view, but not a lot of traffic noise). We had a very pleasant lunch!
I would recommend this restaurant.
Carol W.
All of the hospitality and charm of Chapel Hill come together in this restaurant on the beautiful Carolina Inn property. It’s casual, yet sophisticated. If you’re new to Chapel Hill, and perhaps visiting your student, make sure you dine at crossroads and try some of the south’s delicacies including the pimento cheese and deviled eggs. You will not be disappointed!
… moreDan Earley
Ordered the shrimp and grits and I did receive a very small order of shrimp and grits. It was served with a small soup and small salad. All were served on a tray which was strange. Why serve shrimp and grits with other items? I didn’t order soup and salad and have never been served anything additional when ordering shrimp and grits. And for $26 it was a major ripoff.
… moreCiara Barclay-Buchanan
An absolute gem! The restaurant is set in a beautiful, historic hotel and the food is incredible. So many great dishes – pimento cheese app, burrata salad, biscuits, oysters – it’s all amazing. The halibut dinner was absolutely delicious. I cannot wait to visit again.
… moreDavis Nichols
I rarely write reviews, but our Thanksgiving experience at The Carolina Inn was so disappointing that I feel compelled to share. From the moment we walked in, the hostess gave us a judgy look and immediately sat us in a booth by the bar, even though we specifically requested the dining area. It set the tone for the rest of the evening.
Our waitress rushed us to order as if we were an inconvenience, and the food came out far too quickly—clearly not prepared with care. The soup was served cold, and the filet mignon was completely unseasoned, lacking any flavor. To make matters worse, the wait staff kept glancing at our table and whispering to each other, which made us feel uncomfortable and unwelcome.
This was supposed to be a special Thanksgiving dinner, but instead it was ruined by poor service and subpar food. For a place with such a reputation, we expected warmth, hospitality, and quality. Sadly, The Carolina Inn failed on all counts.
… moreOur waitress rushed us to order as if we were an inconvenience, and the food came out far too quickly—clearly not prepared with care. The soup was served cold, and the filet mignon was completely unseasoned, lacking any flavor. To make matters worse, the wait staff kept glancing at our table and whispering to each other, which made us feel uncomfortable and unwelcome.
This was supposed to be a special Thanksgiving dinner, but instead it was ruined by poor service and subpar food. For a place with such a reputation, we expected warmth, hospitality, and quality. Sadly, The Carolina Inn failed on all counts.
Gregory
Not normally a brunch fan but everything was excellent. The servers are very attentive and friendly. Great value for only $30 a head for all you can eat.
… moreSarah
Wonderful service. The food was okay, prices were high. I had the bacon wrapped tenderloin which was actually quite good and a great portion, but we were a bit disappointed with the salads and the portion size of the scallops (only 4 or 5 scallops for $50). I also had the mashed potato side and there wasn’t much flavor to them.
For dessert, we did the chai poached pear with ice cream and we were not impressed.
… moreFor dessert, we did the chai poached pear with ice cream and we were not impressed.