Social Profile: 
![]()
![]()
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Your local Franklin Subway® Restaurant at 420 Cool Springs Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 420 Cool Springs Blvd Suite 105, Franklin, TN 37067
Phone: (615) 771-4895
Photo Gallery
Related Web Results
Subway Locations in Franklin, TN| Subs, Sandwiches, Salads
1203 Murfreesboro RdWe’re Open – Closes at 11:00 PM. 1212 Murfreesboro Rd. ; Coolsprings Crossing CenterWe’re Open – Closes at 9:00 PM. 1735 Galleria Blvd ; Mall …
SUBWAY at 1212 Murfreesboro Rd. Franklin TN
Discover better for you sub sandwiches at SUBWAY 1212 Murfreesboro Rd. in Franklin TN. View our menu of sub sandwiches, see nutritional info, …
Subway, 2176 Hillsboro Rd, # 18, Franklin, TN 37069, US – MapQuest
Your local Franklin Subway® Restaurant at 2176 Hillsboro Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, …
Reviews
Joe C
I would avoid this place like the plague. I will never come back short of direct outreach from management and a genuine effort to make amends for the trouble they caused.
We placed an online order for pickup. We accidentally set this location for pickup instead of the one near our house. We realized our mistake and, as per the directions on the website, we called the location to cancel the order before they made it.
The young man who took the order informed us that he was not going to cancel the order. He was very rude to my spouse and was adamant that they had no way to cancel the order no matter what. We have a big family so it was a LARGE order costing 41.54. We were a good 40 miles away which made this a round trip of @ 80 miles. With fuel prices around 4.00/g it was going to cost 16.00 to make the pickup and they were refusing to cancel the order so we decided to make the trip.
I arrived at the location and politely asked the attendant why they could not have cancelled the order and he just shrugged at me and said “the food is there” and just walked away from me. I informed him this is the last time we will ever use this location and he kind of smirked at me.
For all these reasons I rate it 1 star for decent food but -8 for the service and absolute refusal to honor company protocol on order cancellations.
They advertise curbside pickup but do not appear to honor that practice either, instead they encourage you to come in and pick your order up by hand.
My advice? I would rather eat cardboard than ever come to this location ever again. Go literally ANYWHERE else and you would get better service and likely better food.
… moreWe placed an online order for pickup. We accidentally set this location for pickup instead of the one near our house. We realized our mistake and, as per the directions on the website, we called the location to cancel the order before they made it.
The young man who took the order informed us that he was not going to cancel the order. He was very rude to my spouse and was adamant that they had no way to cancel the order no matter what. We have a big family so it was a LARGE order costing 41.54. We were a good 40 miles away which made this a round trip of @ 80 miles. With fuel prices around 4.00/g it was going to cost 16.00 to make the pickup and they were refusing to cancel the order so we decided to make the trip.
I arrived at the location and politely asked the attendant why they could not have cancelled the order and he just shrugged at me and said “the food is there” and just walked away from me. I informed him this is the last time we will ever use this location and he kind of smirked at me.
For all these reasons I rate it 1 star for decent food but -8 for the service and absolute refusal to honor company protocol on order cancellations.
They advertise curbside pickup but do not appear to honor that practice either, instead they encourage you to come in and pick your order up by hand.
My advice? I would rather eat cardboard than ever come to this location ever again. Go literally ANYWHERE else and you would get better service and likely better food.
A Mohr
Darrel was awesome: he was so helpful, and gave us a wonderful experience. He made the food well and was patient and kind. The restaurant itself was quite clean, and it looked clean behind the counter. The only issue was the tv was pretty loud, so we took the food to go.
… morePrabhu TA
Worsttttttttt service. Avoid this place it any cost not paying attention to customer orders and expecting customer take it the way they give it. Worst. Worst Negative 10 (-10) will be my honest rating. There is young boy on service on Dec 11th 2024 around 11:45 having attitude and to rude responses. He need to go for customer service training and should learn how to talk to customer
… moreConner Westfield
Usually when I come in there’s two ladies in the front and their awesome, but today there was a dude with glasses working and it took him 25 mins to make me a sub. Ridiculous.
… moreHolly Walny
One of the best Subways in the area. My old go-to location closed, but the owner of that one, also owns this one. So, I started coming to this location. Aside from the food being consistent, I really like this one because they are not stingy on the toppings. If I say extra of something, they give me extra. I don’t have to ask, “can I get a little more”, like I have to do at a lot of other locations. I appreciate that.
… moreWilliam Poth
Always clean and friendly. Fresh ingredients. One of the better subways I’ve been to.
… moreRon Hall
Bait and switched. Wednesday $6.99 sub available. Employer blamed cool springs mall. No other sandwich offered as a similar value.
… moreApril Brisbin
Stopped in last week on a Monday night. The lady taking our orders was super high, we were the only ones there and it took forever for her to make 2 too small salads and we kept having to remind her what we wanted. The other lady refilling the toppings was working without gloves and would lean over the counter where the cutter for our salad was so her shirt rubbed all over it before it was used to cut our salads. I was so grossed out I couldn’t wait to leave and felt sick after. Will not be returning to this location.
… moreTony Merta
The best Subway I’ve been to in a while. Actually, I hadn’t even been to a Subway for quite some time because the locations around my area had “went down hill”, but my kids insisted.
Clean facilities (including bathroom), service was quick and polite, sandwiches were the closest thing to the commercials that I’ve seen.
… moreClean facilities (including bathroom), service was quick and polite, sandwiches were the closest thing to the commercials that I’ve seen.