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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in
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Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
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Order: Order online
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Reviews
Indukuri Surya Teja Varma
Tacos are usually only Mexican Places thing but anytime tacos with chicken fajitas is pure crazy; very very good; for the price it is super worthy; It took me multiple times for that
The ambience and the service was over the line.
… moreThe ambience and the service was over the line.
Naseem Akhter
One of the best IHOPs I’ve ever visited! ⭐⭐⭐⭐⭐
Outstanding service and an exceptionally clean restaurant. My server, Elba, was fantastic—very attentive and friendly. The location is newly built with a modern design, which makes the dining experience even better.
Highly recommended!
… moreOutstanding service and an exceptionally clean restaurant. My server, Elba, was fantastic—very attentive and friendly. The location is newly built with a modern design, which makes the dining experience even better.
Highly recommended!
Denisa R
Beautiful Sunday Brunch experience, lots of families and good food at this location!
Thank you Kevin for accommodating us!
Also so much better than the Denny’s across the street!
… moreThank you Kevin for accommodating us!
Also so much better than the Denny’s across the street!
Jemmy the Vlogzter
My mom and I went to this Ihop right across from Dennys, where we usually have breakfast to give it a try. To be honest, it felt pretty uncomfortable the people in line blocking the door as we entered. They need to work on the organization so people can get in and get out effectively. Also, water must be requested as they dont give you when you sit down as usual. We got the pancake combo and the breakfast sampler. The eggs we ordered were scrambled, not over hard, as we requested. Luckily, we got a replacement with no charge. Guadalupe, our server, was caring with our order. The atmosphere and interior feel very different from other ihop locations, just a heads up. Overall, it’s not a bad experience!
… moreGuadalupe Trujillo
Recently visited this new location down by dundee road, and had the best experience. The hosts were very warm and welcoming and my server Cindy was super nice and knowledgeable. She recommended the sirloin tips & eggs and it was great! The food came out quick & hot.Will definitely be returning back here! 🙂
… moreLindsey Vega
This was my first ever time attending the ihop at Palatine and it didn’t disappoint. I went during brunch and there were a good amount of people there but I didn’t have to wait on a table. I ordered the breakfast sampler (wish I took a picture, looked so good) and it was delicious, had a bit of everything on there and the best thing about it was that there was unlimited pancakes!! My server Efred was very attentive, he was able to keep up with everything and was very nice. Definitely will be coming back and requesting him to be my server again.
… moreIce Man
We’ve been coming to this IHOP location since they opened. The food is always delicious and we notice our orders are made rather quickly. This restaurant is very clean that you could eat off the floor. Haha.
But most importantly, the customer service is outstanding every time we go to this location. Our waiter today was Kevin and if anyone knows their menu it’s Kevin. I’d rate his service as A+. Thanks again IHOP staff.
… moreBut most importantly, the customer service is outstanding every time we go to this location. Our waiter today was Kevin and if anyone knows their menu it’s Kevin. I’d rate his service as A+. Thanks again IHOP staff.
Jillian
Mixed Experience at the New Palatine IHOP – Great for Delivery, Terrible for Dine-In**
I recently tried the new IHOP in Palatine twice—first via delivery and then dining in—and the experiences were night and day.
Delivery (5/5):
Ordering online through the IHOP website (using my gift card) was smooth, and my food arrived quickly via DoorDash. Everything was hot, fresh, and exactly as expected. No complaints at all!
Dine-In (1/5):
Unfortunately, my in-restaurant experience was one of the worst I’ve had in a long time. The service was disorganized, and our server—who seemed new and poorly trained—struggled with basic tasks. Here’s what went wrong:
– Ordering Issues: He didn’t know how to input our order correctly, leading to mistakes (we ordered the **Fisherman’s Platter** but only received a partial, incorrect fish platter).
– Coupon Problems: He couldn’t apply my free short-stack pancake coupon and had to get help, causing delays.
– Missing & Incorrect Items: We had to repeatedly ask for basics like napkins, butter, creamer, and water (which he only brought one glass of at first).
– Food Quality: The fish from the Fisherman’s Platter was overcooked and served in a bowl without tartar sauce. When we asked for sauce, we were told they *ran out* (!). The shrimp plate was initially taken away, then brought back with a “you can eat this while you wait” response—very odd.
The only positives? The rest of the food (aside from the fish) was hot and tasted good, matching the quality of my delivery order.
Final Thoughts:
If you’re craving IHOP in Palatine, *stick to delivery or to-go orders*. The dine-in experience was a mess—understaffed, undertrained, and frustrating. Hopefully, management improves training soon, because this location has potential if service catches up.
… moreI recently tried the new IHOP in Palatine twice—first via delivery and then dining in—and the experiences were night and day.
Delivery (5/5):
Ordering online through the IHOP website (using my gift card) was smooth, and my food arrived quickly via DoorDash. Everything was hot, fresh, and exactly as expected. No complaints at all!
Dine-In (1/5):
Unfortunately, my in-restaurant experience was one of the worst I’ve had in a long time. The service was disorganized, and our server—who seemed new and poorly trained—struggled with basic tasks. Here’s what went wrong:
– Ordering Issues: He didn’t know how to input our order correctly, leading to mistakes (we ordered the **Fisherman’s Platter** but only received a partial, incorrect fish platter).
– Coupon Problems: He couldn’t apply my free short-stack pancake coupon and had to get help, causing delays.
– Missing & Incorrect Items: We had to repeatedly ask for basics like napkins, butter, creamer, and water (which he only brought one glass of at first).
– Food Quality: The fish from the Fisherman’s Platter was overcooked and served in a bowl without tartar sauce. When we asked for sauce, we were told they *ran out* (!). The shrimp plate was initially taken away, then brought back with a “you can eat this while you wait” response—very odd.
The only positives? The rest of the food (aside from the fish) was hot and tasted good, matching the quality of my delivery order.
Final Thoughts:
If you’re craving IHOP in Palatine, *stick to delivery or to-go orders*. The dine-in experience was a mess—understaffed, undertrained, and frustrating. Hopefully, management improves training soon, because this location has potential if service catches up.
D1 H
This was a five star review two months ago. The loss of one star is courtesy of tables being left stacked with dirty dishes, visit after visit. I said something about the frequent dirty tables to three workers standing at the cash register, socializing. They said something about being too busy to clean the tables and continued to socialize.
Its hard to trust the kitchen is sanitary and up to standards when surrounded by tables stacked with dishes needing to be cleared and washed.
Hopefully this improves.
… moreIts hard to trust the kitchen is sanitary and up to standards when surrounded by tables stacked with dishes needing to be cleared and washed.
Hopefully this improves.
Giancarlo Ramirez
IHOP (PALATINE)
Bro… Ihop is actually trash never again. At least for the breakfast I actually thought the breakfast was gonna be decent cause they had a variety of pancake flavors but nah man I got the pancake meal and so bad! Like you would expect this place to actually have decent food since it’s a breakfast/diner place but NO. I guess I got what I paid for it was like 13$ for the meal but even then bro I could’ve gone to Dennys across the street and would’ve been better… I’ll give it one more chance but idk don’t have high hopes… and this place is NEW TOO BTW and customer service wasn’t that good.. I was trying to think what I liked about it but genuinely nothing.
have had better cafeteria food than this…bland food stingy portions
… moreBro… Ihop is actually trash never again. At least for the breakfast I actually thought the breakfast was gonna be decent cause they had a variety of pancake flavors but nah man I got the pancake meal and so bad! Like you would expect this place to actually have decent food since it’s a breakfast/diner place but NO. I guess I got what I paid for it was like 13$ for the meal but even then bro I could’ve gone to Dennys across the street and would’ve been better… I’ll give it one more chance but idk don’t have high hopes… and this place is NEW TOO BTW and customer service wasn’t that good.. I was trying to think what I liked about it but genuinely nothing.
have had better cafeteria food than this…bland food stingy portions