Address and Contact Information
Address: 367 Windsor Hwy, New Windsor, NY 12553
Phone: (845) 568-0161
Menu Photos
Related Web Results
Anyone know why Hot Bagels has been shut down for over a week …
Then in the meantime checkout the new bagel shop on Main Street in Cornwall called Rocky’s Bagels…they are awesome … New Windsor, NY News and …
Hot Bagels – 367 Windsor Hwy, New Windsor, NY, 12553 – MapQuest
Hot Bagels in New Windsor, NY is a local favorite breakfast and lunch spot known for its delicious bagels and breakfast sandwiches.
Hot Bagels – New Windsor, NY – Nextdoor
Hot Bagel in New Windsor is selling the business… someone REALLY GOOD take over so we don’t lose this rare, good deli! 12. B. B. C. …
Reviews
John Disciglio
While i’m in the minority, i find the reviews on here to be extremely inaccurate.
The food is exceptional each time and fairly priced. I understand the $10 credit card minimum as I understand how expensive credit card fees can be.
In regards to the Owner’s attitude, people are extremely harsh. Him and his wife do not speak fluent English and do their best to communicate with customers. I have never once been in there and not had them say good morning or thank you for the business.
I would highly recommend giving this place a try as I find it to be one of the very few good bagel shops in the Newburgh new Windsor area. People need to stop being so derogatory to a couple who serve great food and truly are nice people.
… moreThe food is exceptional each time and fairly priced. I understand the $10 credit card minimum as I understand how expensive credit card fees can be.
In regards to the Owner’s attitude, people are extremely harsh. Him and his wife do not speak fluent English and do their best to communicate with customers. I have never once been in there and not had them say good morning or thank you for the business.
I would highly recommend giving this place a try as I find it to be one of the very few good bagel shops in the Newburgh new Windsor area. People need to stop being so derogatory to a couple who serve great food and truly are nice people.
Alana
Purchased dozen assorted bagels last week for the first time cost was $15 paid by cc. This week ordered same dozen variety of bagels and the man taking my order charged me $16. I questioned why this week it was a dollar more and he was so rude he pointed to the board behind him and I didn’t understand what he said but tried to make it out to be some bagels cost more! He also put all the bagels in one bag- plain and everything. I wanted to say can you separate the everything from the plain but it was not worth it. I wasn’t interested in arguing and it was early morning, I was there to get my family breakfast bagels. I am not coming back to this place. They need to learn how to treat their customers this was my second visit here and I lived in the area more than 19 years! I will not return to this place as they do not deserve my business. I don’t appreciate being charged differently a week later for the same order.
… moremarvin Torchon
Was trying to call in an order and kept getting the busy signal. Went in and the guy behind the counter said “yea we leave the phone off the hook”. Never heard of a business that actually avoids getting orders and making money?? Went across the street to miracle bagels after I was told there’s a 10 dollars credit card minimum. Waste of time.
… moreJimmy Giuttari
So today August 9th I enter the store to get some bagels and coffee for my family I see the owner and he standing behind the counter and he said to me what do you want. He was quite rude. So I asked if he made food platters such as eggs and bacon in a to-go box. He replied we don’t do that here. Then his wife spoke to me and said what do you need we could do whatever you need and I told her politely I don’t need anything from you or your husband I replied. That will be the last time I go to this place due to the attitude of the owner that should be more polite to the customers that come in here and give him business. If he’s so unhappy with this business you should just sell it to somebody who wants to do it. I don’t care if he has good bagels and good food the service is horrible then you should just go out of business
… moreP. K.
Merchant refused debit card because did not meet minimum $10. This violates Visa/MasterCard policy. You are allowed to charge a minimum on a CREDIT card. You cannot enforce a minimum on a DEBIT card.
… moreBaynes Courtney
If I could give this place zero stars, I would. One star is already being too generous.
I’ve lived in the area for a few years and against my better judgment, have visited Hot Bagel about four times. Each time, I walked out wondering, Why did I come back? But I always gave the benefit of the doubt. Maybe it was just a bad day? Nope. Turns out, it’s just a bad business.
Strike One:
Walked in. Two customers ahead of me. Two people behind the counter. One of them made eye contact with me, then looked away like I wasn’t there. No greeting. No “I’ll be with you in a moment.” Then someone else walked in who didn’t look like me and boom, immediate service. I was tired, hungry, and didn’t feel like making it a thing, so I just waited… forever. Food was late, attitude was strong, and I left disappointed.
Strike Two:
Maybe a year later, I gave it another shot (because I clearly don’t learn). Walked in. The guy behind the counter is sweeping up dirt. Fine. Then he picks up a wrinkled used glove that was stuffed under an appliance, puts it on, and asks me what I want. I told him “never mind” and walked out. I literally told myself I wasn’t coming back.
Strike Three (and Four):
Then months later, I had my kids with me early one morning and we needed food. I gave in and went back because bagels seemed more legit than Burger King across the street. I said good morning. The man grunted. Before I could even order, he barked out “$10 minimum for card,” which isn’t even legal for debit cards in New York State. (It’s only allowed for credit, and even then, the limit can’t exceed $10.)
I paid anyway. Again, he put on a wrinkled glove from somewhere other than the fresh box in plain sight. I just grinned and bore it. I was just too tired to argue. While waiting, I noticed cross contamination everywhere. Same knives for different spreads. Wiping tables with dry cloths. No sanitizers. No hair nets. Aprons dragging over everything. If there were a NYC style health letter grade system up here, this place would be a strong Z.
But I still didn’t learn.
Final Visit (Seriously, This Time):
Yesterday, 4/14/25, I made my final mistake. Walked in. Said good morning. He grunted again. I tried to place an order—TRIED—and he cuts me off: “Can’t do it. $10 minimum for card.” I hadn’t even finished my sentence. I told him flat out, “You’re horrible. This place isn’t worth it,” and walked out for the last time.
In Summary:
Hot Bagel is a masterclass in how to run a business into the ground. The service feels almost intentionally rude. There’s a strong, persistent vibe of racial bias. The sanitary conditions are questionable at best. And the food? The bagels look fresh but I couldn’t enjoy them with everything else going on.
Sadly, the better bagel shop across the street shut down, and this place survives by default, not by merit. It’s not the city. It shows.
… moreI’ve lived in the area for a few years and against my better judgment, have visited Hot Bagel about four times. Each time, I walked out wondering, Why did I come back? But I always gave the benefit of the doubt. Maybe it was just a bad day? Nope. Turns out, it’s just a bad business.
Strike One:
Walked in. Two customers ahead of me. Two people behind the counter. One of them made eye contact with me, then looked away like I wasn’t there. No greeting. No “I’ll be with you in a moment.” Then someone else walked in who didn’t look like me and boom, immediate service. I was tired, hungry, and didn’t feel like making it a thing, so I just waited… forever. Food was late, attitude was strong, and I left disappointed.
Strike Two:
Maybe a year later, I gave it another shot (because I clearly don’t learn). Walked in. The guy behind the counter is sweeping up dirt. Fine. Then he picks up a wrinkled used glove that was stuffed under an appliance, puts it on, and asks me what I want. I told him “never mind” and walked out. I literally told myself I wasn’t coming back.
Strike Three (and Four):
Then months later, I had my kids with me early one morning and we needed food. I gave in and went back because bagels seemed more legit than Burger King across the street. I said good morning. The man grunted. Before I could even order, he barked out “$10 minimum for card,” which isn’t even legal for debit cards in New York State. (It’s only allowed for credit, and even then, the limit can’t exceed $10.)
I paid anyway. Again, he put on a wrinkled glove from somewhere other than the fresh box in plain sight. I just grinned and bore it. I was just too tired to argue. While waiting, I noticed cross contamination everywhere. Same knives for different spreads. Wiping tables with dry cloths. No sanitizers. No hair nets. Aprons dragging over everything. If there were a NYC style health letter grade system up here, this place would be a strong Z.
But I still didn’t learn.
Final Visit (Seriously, This Time):
Yesterday, 4/14/25, I made my final mistake. Walked in. Said good morning. He grunted again. I tried to place an order—TRIED—and he cuts me off: “Can’t do it. $10 minimum for card.” I hadn’t even finished my sentence. I told him flat out, “You’re horrible. This place isn’t worth it,” and walked out for the last time.
In Summary:
Hot Bagel is a masterclass in how to run a business into the ground. The service feels almost intentionally rude. There’s a strong, persistent vibe of racial bias. The sanitary conditions are questionable at best. And the food? The bagels look fresh but I couldn’t enjoy them with everything else going on.
Sadly, the better bagel shop across the street shut down, and this place survives by default, not by merit. It’s not the city. It shows.
Lisa Castelan
The man/owner behind the counter should really change his attitude. Today, I realized I was over charged, paid 20.08 for 2 bagels and 1 b,e,c,spk, onion, tomato and jalapenos. I guess the 2 Xtra bagels are 3$ or more each cause I get that same sandwich for my husband like 1x a week. He always leaves phone off the hook. Just need to stop going there, everyone says the same thing. Now being overcharged too. Just need to travel closer to the woodbury commons before you come to it on the right is an excellent bagel place. Never a problem and everything is excellent there. I feel so bad for this man’s wife, she is so sweet, maybe he will change if his money doesn’t come in anymore. Just can’t believe his attitude. NOT GOING THERE ANYMORE. THE OVERCHRGE CAN BE EXTRA FOR HIS WIFE. DONE!
… moreDS
Always my go-to bagel stop. The BEC sandwiches are great. The owner who runs the counter may not be the friendliest guy but I never found him to be that bad. The only reason this place has such a low rating on here is from people complaining about him. He’s not that bad. Just try this place
… moreB-Man
Good bagel sandwiches. Grumpy owner. Price is different and at least a quarter more every single time you go in there. I think he has different prices per person. Wife is a sweetheart who should blink twice when she sees me if she’s there against her will.
… moreKerri Nicolosi
Owner was cutting his nails behind the counter and he is not nice
… more