Jackson Wilkin
Tara the manager at night has to be the laziest person ever. Multiple times I have come to this Jimmy John’s and had issues with her. She won’t take your order if it’s 10 min before closing. She doesn’t characterize “Freaky Fast” as she is the SLOWEST person ever. Had AirPods in. You have to repeat your order to her multiple times. And if she’s working with someone else, she makes them do all the work. AWFUL…
… moreHiram Young
Took actually 20 minutes for them to make a sandwich. They served a total of 5 people in that 20 minutes. Cashier literally did not speak to me while ordering. 3 of 4 employees working in the store were literally just walking in circles without doing any work. Might have been amusing, but instead it meant I didn’t get to eat my damn lunch.
Oh, and only half of the sandwich had bacon and provolone, both of which I was charged extra for.
Unacceptable experience for a restaurant pricing itself on speed. Guess I won’t be gambling with my 30 minute lunch break at this restaurant any more. So much for Freaky Fast.
… moreRafe Taylor
I visited in late March. The manger took my order. It took an excessive amount of time considering there was no other customer. He gave me an entirely different meal than I ordered. When I told the other worker, the manager came over and loudly argued with me about it. He even followed me to the register as I was receiving my refund, yelling the entire time. Most unprofessional sandwich shop I’ve seen. Haven’t been back since and don’t plan it.
… moreBrian Williams
When I walked in there was a single customer awaiting their order. It took a couple minutes for someone to a acknowledge me, no big deal. The drive thru must have been somewhat busy as I noticed the girl working it “rolling her eyes” and huffing. I later found out her name was Catherine. I knew I was in fro a treat at this point. She comes over and asks me for my order, I tell her I only wanted two loaves of bread, she refused me service saying that she “couldn’t”. I have bought bread here many times, and I always call in the order if I’m getting a large amount of bread or sandwiches. If you can’t sell two loaves of bread, you aren’t running your business appropriately. Catherine is not an employee I would hire at the business I manage. Poor customer service.
… moremary jones
You paying too much money for Jimmy John’s sandwich for them fixing them right no lettuce, no tomato one piece of cheese one piece of ham, like they didn’t wanted to service curtain people very bad service!!
… moreJohn Jones
Went to the drive thru and ordered two of the new chicken sandwiches. I noticed they were looking for something while making my sandwich didn’t think anything of it get home that night go to eat our sandwiches and they have no chicken in either. We call and get Arianna she said she remembers putting chicken we offered to bring it in and show her she says no. what do you want to do about it. We asked for a refund she said she would a month later still nothing I feel like I was stolen from will never go back
… moreKenneth Sansing
Great food. Very fast and friendly. As we were the first customers of the day.
… moreThomas Shappley
This location used to be amazing but has made some seriously poor hiring decisions lately. Food waste everywhere, employees with bad attitudes. Started slamming things and cussing me when I asked her to not rip the entire inside of the bun out. Took 25 mins to get my order and it wasn’t busy. Been eating at Jimmy John’s since 2011 but won’t be going back to this location.
… moreCharitie Lewis
Nice friendly people but my price is higher than what the menu board says I should be paying with taxes as if they are ringing up differently than the way to have it come out the prices on the menu.When asked they can’t give the answer , can’t tell me tax and never give me the receipt.Food is fresh and good. They just try to get you to add cheese,upsize the drink to make your order more and even when you don’t they will add cheese and charge when you said no and make the order more.
… moreChris Lucky
My initial order was sent to the wrong address. When I called to find out what could be done, the young lady who answered the phone named Caroline was extremely helpful. We figured out what had gone wrong with the address in the system and she had me a fresh order sent to my correct address asap. She was extremely helpful and extremely nice. She turned a bad situation into a satisfying one and I am very grateful.
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