Hours
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–8 PM |
| Saturday | 10 AM–8 PM |
| Sunday | 11 AM–6 PM |
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
Address and Contact Information
Address: 4751 Main St #120, Orange Beach, AL 36561
Phone: (251) 981-4600
Website: http://www.sugarshackcafeob.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Saulat Ahmad
I have mixed feelings about our visit. On one hand, the shop seems to cater to kids, and the lady working there was sweet at first. However, the environment didn’t actually feel very kid-friendly; there was a definite vibe that the staff was annoyed by the children being there.
We had an issue where a jawbreaker fell out of the scoop very easily. Without even seeing what happened, the lady came up and told me, “Well, you dropped it, pay for it.” I ended up having to pay $5 for a single jawbreaker that fell because of the scoop design. The candies it self are expensive then any other place. Didn’t end up buying anything else just because of the jaw breaker ordeal how without any words or seen what happand how it was said i had no words and just wanted to pay and leave. But will not be back.
It’s a bit disappointing to be charged for a quick accident, especially when the reaction felt so dismissive. I’d love to see a bit more patience and a more welcoming attitude toward families
… moreWe had an issue where a jawbreaker fell out of the scoop very easily. Without even seeing what happened, the lady came up and told me, “Well, you dropped it, pay for it.” I ended up having to pay $5 for a single jawbreaker that fell because of the scoop design. The candies it self are expensive then any other place. Didn’t end up buying anything else just because of the jaw breaker ordeal how without any words or seen what happand how it was said i had no words and just wanted to pay and leave. But will not be back.
It’s a bit disappointing to be charged for a quick accident, especially when the reaction felt so dismissive. I’d love to see a bit more patience and a more welcoming attitude toward families
Abigail Gillis
I was so hesitant to visit here because of the reviews about the customer service. However, we gave it a try and were definitely impressed. There was a mom and her daughter working and also a guy named Jake I believe. All 3 of them were super friendly. When we entered, Jake immediately approached and greeted us and started playing with my 10 month old. They even remembered us when we came back later in the evening for snacks and were super friendly then even though it was about 10 minutes until they closed. The food and service were 10/10! I had the cheeseburger and my son had the BLT. Both were delicious and fairly priced. We will definitely be back!
… moreJacob Colle
Don’t listen to the negative remarks… The staff is awesome and the food is delicious. I ordered beignets with caramel and the were covered with delicious caramel sauce!
… moreJennifer Mcd
First time coming here today, and seriously the vibe was perfect this is off season for them and they were so welcoming the food was amazing had the burger and chili dog we will be back !! Didn’t get a photo because we were so ready to eat!!
… moreCory Blackmon
I came here on vacation meeting two online friends for the first time & this place exceeded my expectations. Delightful service, ice cream & beignets were amazing. Not a singular negative thing to say.
… moreBubblegum
Rude staff. Wouldn’t let 2 people share a drink because they would “loose 2 dollars.” Food is okay, but gas station average. Felt rushed to order, Wouldn’t recommend! (P.s. food is EXPENSIVE!! One 2 inch bar of chocolate was 15.99 and hamburger 18.99!!!)
… moreHarold Vance
You get less than a teaspoon of topping in a 4tbsp container cheapskates bad service but awesome beignets
… moreBig_Squatch87
Terrible service, should have looked at that bad review before entering. Felt rushed to order and was told I quote “can’t share a drink?” What in the heck is that about? Terrible atmosphere, neither of the two in there seemed to like us or there job. Asked for a box for our food after eating and was criticized and almost was refused. Don’t come here.
… moreCarrie Perry
Great little place at the wharf to get ice cream or Burgers, hotdogs, nachos, etc.! They have waffle cones, cold drinks, fountain drinks, and pick your own candy. The chicken tenders and french fries are perfect for your kiddos! And affordable.
… moreTausha Coffelt
The kids got ice cream, obviously a bit pricey due to location but was good nonetheless.
… more