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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Hours
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
Address and Contact Information
Address: 1198 Gluckstadt Rd, Madison, MS 39110
Phone: (769) 312-2369
Order and Reservations
Order: Order online
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Reviews
Byron McCall
Y’all are not chick-fil-a.
Having one person standing there play some orders, especially with an attitude, when there’s two lanes is extremely inefficient and rather ridiculous. Because he’s standing there everybody assumes that the other lane is not open and they’re bypassing it. Which means they’re waiting even longer to give their order.
And you know what you want he stops you and then says what’s the name. Dude you don’t need to know my name. Just take my order. There’s only one lane where people are doing anything and we’re in line. The name is unnecessary. Especially because when I got to the window to pay and gave her my name, she still read my order back to me.
Also, not one time did anybody actually tell me how much the order was. I just blindly handed over my back card not knowing the total.
The food, as always, was consistently good. But also, as usual lately, the amount of fries that come with a six finger plate, which I was supposed to get double out because I did not get colesslaw, is getting less and less. The chicken fingers used to be really big. These days they are also incredibly small.
A single $14 plate used to be enough for two meals or for 2 people to share.
Now it’s $14 and it’s enough food for one person and your dog to have one or two. They are almost chicken nuggets with how small they are.
I fell in love with Zaxby’s in Tuscaloosa. I’m starting to realize the romance is over.
I’m holding a WHOLE chicken finger, and I have not eaten any fries yet in that photo.
… moreHaving one person standing there play some orders, especially with an attitude, when there’s two lanes is extremely inefficient and rather ridiculous. Because he’s standing there everybody assumes that the other lane is not open and they’re bypassing it. Which means they’re waiting even longer to give their order.
And you know what you want he stops you and then says what’s the name. Dude you don’t need to know my name. Just take my order. There’s only one lane where people are doing anything and we’re in line. The name is unnecessary. Especially because when I got to the window to pay and gave her my name, she still read my order back to me.
Also, not one time did anybody actually tell me how much the order was. I just blindly handed over my back card not knowing the total.
The food, as always, was consistently good. But also, as usual lately, the amount of fries that come with a six finger plate, which I was supposed to get double out because I did not get colesslaw, is getting less and less. The chicken fingers used to be really big. These days they are also incredibly small.
A single $14 plate used to be enough for two meals or for 2 people to share.
Now it’s $14 and it’s enough food for one person and your dog to have one or two. They are almost chicken nuggets with how small they are.
I fell in love with Zaxby’s in Tuscaloosa. I’m starting to realize the romance is over.
I’m holding a WHOLE chicken finger, and I have not eaten any fries yet in that photo.
Lou12
Can’t beat the quality! We tried their egg rolls just for the heck of it and they were actually pretty good.
… moreJanet Goodloe
This location recently opened. I placed an order online, when I went to pick it up inside I had to wait. I didn’t mind because the place was packed inside and in the drive thru. I heard one of the employees state it had been that way all day. The employees were very professional and treated each person with respect and care. My food was prepared to order and excellent!!! I’m glad there is one in my area and I will be returning.
… moreDenise Burks
Service was horrible. Didn’t get all my food ordered. Employee repeated the order after I placed it and still messed up the order. Had to pull up to wait to correct the order. After pulling up still didn’t get it right, I just drove off with items missing after they couldn’t get it right.
… moreGlac Jr
Thanks for coming to Gluckstadt, Zaxby’s! I don’t have to travel to Madison anymore to get the best chicken combos! You’re now located in my neighborhood!
… moreCheryl Smith
We were traveling & wanted a quick sit down lunch. It took at least 25 minutes to get our food & was short an order of French fries. Wanted water to drink & was handed a cup of water but there was no place to refill the water. Didn’t want to stand in line again just to refill our water cup. Was very disappointed that they no longer served the fried mushrooms. That is what we liked about Zaxby’s.
… moreDad OfSonicFan#1
The app seems to be working much better now, which is a big improvement from when this location first opened. I placed my order through the app while sitting in the parking lot, and this time everything went through correctly without sending it to the wrong store like it did before. The order showed up in the app right away, the payment processed smoothly, and overall it feels like they’ve finally ironed out some of the early issues.
One thing worth mentioning, though, is that even though the app offers a curbside pickup option, this location doesn’t actually have any curbside parking spots yet. So the feature is there in the app, but there’s nowhere to park for it, which makes it a little confusing if you’re expecting a true curbside setup.
As for the food, most of it was good. The wet chicken wings were a bit dry and tougher than expected, but my kiddo and my wife really enjoyed their strips and sandwich. The cheese curds were also very tasty, so no complaints there. Overall, the quality was better than what I’ve had from some other locations.
The only downside was the wait time. I’m not sure if it was because I asked for no pickles on my sandwich or if something else slowed things down, but it took about 25 minutes for my order to be ready. While I was waiting, I watched several people walk in, order at the register, and get their food in just a few minutes. Meanwhile, my mobile order just sat in the queue. It was a little frustrating, especially since ordering ahead is supposed to save time.
Still, the app worked correctly this time, the food was mostly good, and the location seems to be settling in. If they can get the mobile order timing more consistent — and add actual curbside spots to match what the app offers — this could become a solid go‑to spot.
… moreOne thing worth mentioning, though, is that even though the app offers a curbside pickup option, this location doesn’t actually have any curbside parking spots yet. So the feature is there in the app, but there’s nowhere to park for it, which makes it a little confusing if you’re expecting a true curbside setup.
As for the food, most of it was good. The wet chicken wings were a bit dry and tougher than expected, but my kiddo and my wife really enjoyed their strips and sandwich. The cheese curds were also very tasty, so no complaints there. Overall, the quality was better than what I’ve had from some other locations.
The only downside was the wait time. I’m not sure if it was because I asked for no pickles on my sandwich or if something else slowed things down, but it took about 25 minutes for my order to be ready. While I was waiting, I watched several people walk in, order at the register, and get their food in just a few minutes. Meanwhile, my mobile order just sat in the queue. It was a little frustrating, especially since ordering ahead is supposed to save time.
Still, the app worked correctly this time, the food was mostly good, and the location seems to be settling in. If they can get the mobile order timing more consistent — and add actual curbside spots to match what the app offers — this could become a solid go‑to spot.