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Chipotle The Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 13651 Lake Eloise Lp, Midlothian, VA 23112
Phone: (804) 707-4199
Order and Reservations
Order: Order online
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Reviews
Laura Emerson
All the other reviews that are 1-2 stars are correct. The food is awful. The rice was clumped like 1-2 day old rice does. It was cold, like they didn’t even try to reheat it. The chicken was half-burned yet also cold. The portions were half the size of any other chipotle, but maybe that was a good thing since we couldn’t even eat it because it was so gross. Literally, the only thing edible was the guacamole.
… moreDillon Davenport
Terrible rations and service. DON’T WASTE YOUR TIME!!! The least amount of food i’ve ever gotten from a chipotle. The scoops were pitiful and the staff had a pissy attitude. Never seen a DOUBLE steak burrito with rice and all the extras be so small. Not worth it
… moreAshlyn Robinson
Update: came back to this location expecting the same great service. BOY WAS I SURPRISED! This place went down hill fast. The restaurant is dirty, the employee that made my bowl made me feel rushed in an empty store. When ai asked about refilling the lemonade that’s empty I was given attitude. Sad situation here!
This was an awesome visit. And the manager on duty was TOP TEIR. I didn’t ask his name but he’s pictured below. We had a small problem and he jumped right in and corrected it. Along with the care and concern for the staff, he jumped WHERE EVER they needed him. He’s NOT a manager. He’s a true leader!
… moreThis was an awesome visit. And the manager on duty was TOP TEIR. I didn’t ask his name but he’s pictured below. We had a small problem and he jumped right in and corrected it. Along with the care and concern for the staff, he jumped WHERE EVER they needed him. He’s NOT a manager. He’s a true leader!
T. Hunter Lorraine
Took thirty minutes to get my food even though there was not a line. Staff was very slow and unorganized. They ran out of steak and we’re unsure if they were going to make more. The drink station was out of ice and lids and I had to ask multiple employees to get me a lid to my iceless drink. Lots of employees standing around and socializing. The store was absolutely disgusting. Trash all over the place on the floor and tables and behind the counter in the kitchen. This place would absolutely fail a food safety inspection. And finally food was not properly prepared, with the lettuce on a burrito bowl being a giant uncut lettuce piece that was browning and wilted.
… moreGrant Gardner
I have gone to this newer location three times and left extremely disappointed every time. BY FAR the smallest portion sizes of any Chipotle I’ve ever been to. Not even close to be honest. Last time the worker making my bowl had a runny nose, obviously sick. Do not recommend. Will not be back. Just awful. Must be fixed.
… moreSteven Lindsay
I was eating here once per week on a weekday before noon, hoping that it would get better, but it never did. On a regular basis the drinks area is trashed, food was extremely hit and miss, and their portions were small. The final straw was showing up on a Saturday at 11:45, and they had no chicken made and no veggies, and no one even cooking, everyone just standing around like it’s normal. So every week I will be driving past this Chipotle to go to Hull street until they put an under new management banner out front.
… moreMykell Pleasant
Disgusting. Out of everything hours before close. Piles of garage all over the counters, trash cans overflowing, staff looks like they ran a 10k marathon. Pick a different place like roots or a different Chipotle. This one is new and looks like its been struggling to stay in business for the last 10 years. Was a huge waste of money
… moreWill Hess
Worst Chipotle in the area. Always out of ice and trash, overflowing and one of the servers treats you like he is annoyed that you came
… moreChristo94
New location, new staff (young people). Very nice employees but not given any direction. The food (proteins, and pinto beans were either too long in the steam tray (e.g. pinto beans and fajita veggies), or undercooked and pink (e.g.steak) Food scraps were seen on floors and tables. Best location if you want peace & quiet/ fast ordering…for now.
… moreecrost84
Meat was dried out and burnt. Rice was crunchy and stale. Chips were stale. When this location first opened, it was great. But after awhile, it really went down hill. Very disappointing.
… more