Chipotle Redmond – OR is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Brooks Huber
I share the same sentiment as others on here who don’t understand the poor reviews. I honestly think they’re written by people who Door Dash, Uber Eats, or whatever lame service it is that delivers food to them. Blame those services because this Chipotle was awesome!
Portions were HUGE. I was worried I was going to have to ask the burrito builder to add extra servings to make a worthwhile value, but to be honest it was the opposite. I was afraid it was TOO much! He could barely wrap my veggie burrito it was so big. I haven’t been to a Chipotle in two+ years, no joke, but after coming here once I will be adding it to my rolodex of restaurants to visit, especially when I am back in Redmond. Food was great, tasted nice and fresh, and the workers that evening were paying attention to items that were running low so that they could be replenished.
I’m knocking off a single overall star only because the cleanliness of the restaurant could use some TLC. I understand it was dinner time—aka, the dinner rush—and therefor things were a little chaotic but the trash was full, there were empty dishes piling up around the trash, the counters were pretty dirty, tables needed to be wiped down, the faucet in one of the sinks is motion activated and it appeared to be broken, etc. Not a huge deterrent, but it did stick out to me. During my 45+ minutes dining in nobody working there tended to the dining area once.
… moreBrandon Bruce
I think most of the poor reviews on here are crazy! They’re either written by people who can never be pleased or those who get exactly what they order then complain. I am an extraordinarily particular individual. With that being said, I’ve been to many Chipotle restaurants, specifically both Bend locations. After frequenting the Bend locations, I gave up on Chipotle. Those two locations should be closed permanently based on staff behavior, cleanliness and lack of fresh ingredients.
One day, I discovered the Redmond location. I was very skeptical at first however, I was so impressed on my first visit that I’ve been back at least twice a week for months now. First off, nearly every time my kids and I come here, we find the restaurant to be extraordinarily clean with the beverage service area well stocked. The bathrooms are usually immaculate. The entree assembly counter is typically well stocked, organized and clean. The staff is ALWAYS welcoming, extremely friendly, helpful and they don’t give you look which typically demonstrates they’ve taken it personally when you ask for a little more beans or rice and in reality, one need not ask…they automatically provide far more than fair portion sizes without request. I have yet to receive an entree that I’ve been disappointed with. Trust me, if there’s something off in the slightest, I will know. The culture that Sam (manager) has developed and inspired here at the Redmond restaurant is absolutely amazing. The staff exude happiness and willingness to put forth the effort to make a customer happy. My kids and I drive from Sisters, again, at least twice a week.
If you’ve visited here and not had a great experience, I suggest you return for another visit. I’m not going to say that a restaurant doesn’t have off days because that would be ridiculous, but I will say this is by far the most consistent restaurant I’ve ever patronized! You will not be disappointed.
… moreCristin Lauber
Waited over an hour past my promised pickup time just to get the order completely messed up. The chips and queso was in a sauce container. The burritos were both made wrong. Employees did not seem to care or offer a way to reconcile any of the situations. Burritos when opened were completely soggy. Would never go back or recommend to anyone!
… moreGlitterFactory 1
Dining room was clean upon entering. There is a patio dining area as well, it to was clean. 1 person in front of me, served quickly, and right to my order. Everything looked great. Barbacoa is my favorite. The chicken is good too. Make sure you grab some chips n guacamole too. The team working tonight, communicated well with one another, quick service, everything just the way I wanted it.
… moreSteven B (Slow)
They put steak in my wife’s veggie bowl!! Need I say more?… Okay, my bowl was supposed to be double steak and it looked like maybe a half serving. I paid $17 for 7 little pieces of steak in rice. I’m not sure how these kids can manage to be so terrible at their job but they somehow do. You would think its as simple as reading from a screen but what do I know. *Update* Gave them another shot and they failed horribly. Got the double steak bowl again…. Definetly not double portion and I’ve spit nearly half of it out so far because its mostly fat… Hopefully people stop eating here so they go out of business.
… moreAlexa Miller
I love Chipotle, but I will never be able to trust this location for online/app orders again. Today was the THIRD time in a row that I’ve done a pickup order and it was made wrong, which I didn’t discover until I got home. In the past, they’ve left toppings off and given chicken when I asked for steak. But today? I ordered the soft tacos and when I got home, there were literally no tortillas??? Just a plate full of toppings, even though my order clearly said soft tacos. I get this location is busy, but the employees just don’t take the time to read orders and make them correctly. I won’t be ordering online again, very disappointed that I’ve spent money here 3x now for food I didn’t ask for.
… moreJosh
After a long day of work it was nice to be greeted with professional service. My order was finished quickly. Interactions with staff were pleasant, efficient, quick and management was clearly apart of the process from top down. This location operates with expectation set by good leadership and executed through a solid team. This should be the baseline for all food service companies in Redmond, OR.
… moreTabitha Lacey
I’ll rate this 5 stars cause I love redmond getting chipotle . I’ve ate there since I was a kid cause I’m from Florida. Chipotle has been there for a while. However please don’t run out of chips again lol causethats was depressing haha. I ordered online and got there and they had no chips. I know it’s not the stores fault most likely idk not sure. But at least I’ll get a free drink and chips next time. Love Chipotle ❤️
… moreJosh Bickett
How is it a quesadilla if it doesn’t have cheese!?
We ordered a chicken & cheese quesadilla but it didn’t have cheese.
Food is decent, but orders often have errors
… moreJillian Engle
I walked in Garbage pouring over both times ive been there. Kitchen not clean and counters had all sorts of food laying on counters not cleaned up. Second time walking out before ordering because it was to dirty. So sad because it’s fairly new to Redmond. Not coming back.
… more