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Mi Familia – CLOSED, 386 GA-82 S, Jefferson, GA 30549, US
Mi Familia Mexican Restaurant – Jefferson – MapQuest
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Reviews
Edit: I went back about a week later and was blown away to see that the staff had indeed increased. My food was out really quick and was pleased with all of it. I asked a waitress and as it turns out there was a change in owners which is why they we’re a bit low on staff for a little while. Taking my previous review into account along with how my newest visit turned out I happy to change my score from a 4/5 to a 5/5. I strongly recommend this place to anyone in the area or if you just want good Mexican food.
I found a couple of items I feel like could be better.
1. Cheese dip was runny
2. They charge an additional fee to pay with a card.
2a. They then ask you out loud what tip you would like to leave. Maybe it’s just me but I prefer to be able to write my tip in without announcing to everyone what I am doing and how much I am leaving.
Overall a good experience. We all felt the meats were seasoned well and left full and happy.
I was once in restaurant management and therefore know the importance of proper staffing. The one and only server was working hard to please as many as she could, however as a lone server this was an impossible task. The food quality, combined with the slightly higher prices, together with the understaffed experience is what earned this 2 star rating. I ordered the Texas fajitas. This is my typical TEST for a first experience at any Mexican restaurant. There were only 4 shrimp on the entire hot plate. The steak and the chicken were low quality. Very grisselly and tough. The flavor however, was good. The restaurant was clean and the restrooms were clean. The fact that the prices are slightly higher than others and the food quality is lower than others in the area, I will probably not return. Any of these problems can be easily corrected and I hope that they will.
The restaurant was across the street so I just drove across. I ordered a chicken soup to go.
Literally all that has to be done is to pour the soup in the to go container.
The lady at the front was nice. She said it would take a while since they were busy. I asked how long and she said 10 to 15 minutes.
There were more employees than customers. The Servers wore personal clothes. One Server had this Sideshow Bob hair, character from The Simpsons, and would shake it out and make his hair move around over the food. The Servers did not wear masks which made me wonder what was going on in the kitchen. I witnessed Servers running into other Servers at the kitchen door and coming out with one small side of sour cream. Then running to another table while everyone is giving orders to everyone else as they walked by.
Everyone was flustered for no reason at all. Since I had arrived there were no new customers that had arrived. 30 minutes later I finally asked for a refund. I could not wait any longer.. The soup was $9.09 and I paid $15.00 to leave a tip.
The nice lady gave me back $10.00 cash and kept the $5.00 tip I guess because she felt she deserved it?
Either way they can keep it, first time and last time I visit this place. Good luck. ✌
The atmosphere is ok. I feel like it could use more color inside but overall we had a good experience!