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Your local Ocoee Subway® Restaurant at 1501-1619 East Silver Star Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1501-1619 E Silver Star Rd Suite 11, Ocoee, FL 34761
Phone: (407) 297-0560
Order and Reservations
Order: Order online
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Reviews
Alma Astacio
Feb 27,2026 order was placed online at 11am for pick up at 12:30. Order not even process at 1pm because they have one person working and there a line of people waiting. I asked the lady, when would the online order be ready? Boy she spoke to me like I had physically attacked her or something. You should never yelled at customers for just wondering about their order that is paid for. There should be more staff working that location. The manager is doing a horrible job at organizing this location. The manager needs to fix this issue. I won’t be returning to that location. If I had not paid for the order believe me I would have walked out on the spot. That lady has no right to talk to customer like that. horrible horrible service.
… moreJosiane Simervil
Disappointing Experience at Subway on Clark Rd and Silver Star
I recently visited the Subway on Clark Rd and Silver Star with my son, and unfortunately, our experience was far from pleasant. We walked in around 9:15 AM, eager to place an order, but were met with an unwelcoming atmosphere.
There was a lady at the cash register who didn’t greet us or acknowledge our presence. After a few minutes of waiting in silence, my son politely asked to place an order. Instead of a simple acknowledgment, she responded with sarcasm, saying, “My light is not even on. If you had given me a few minutes, I would have been done.” This kind of attitude is not only unprofessional but also unnecessary.
I understand that everyone has off days, but there is no excuse for speaking to customers in such a dismissive manner. We left feeling disheartened and decided to take our business to Publix instead. Customer service is crucial in any establishment, especially one that relies on patrons to support it.
I believe Subway should prioritize hiring individuals who can engage with customers in a respectful and friendly way. A simple greeting or acknowledgment can go a long way in making customers feel valued. I hope this feedback helps improve the service at this location in the future.
… moreI recently visited the Subway on Clark Rd and Silver Star with my son, and unfortunately, our experience was far from pleasant. We walked in around 9:15 AM, eager to place an order, but were met with an unwelcoming atmosphere.
There was a lady at the cash register who didn’t greet us or acknowledge our presence. After a few minutes of waiting in silence, my son politely asked to place an order. Instead of a simple acknowledgment, she responded with sarcasm, saying, “My light is not even on. If you had given me a few minutes, I would have been done.” This kind of attitude is not only unprofessional but also unnecessary.
I understand that everyone has off days, but there is no excuse for speaking to customers in such a dismissive manner. We left feeling disheartened and decided to take our business to Publix instead. Customer service is crucial in any establishment, especially one that relies on patrons to support it.
I believe Subway should prioritize hiring individuals who can engage with customers in a respectful and friendly way. A simple greeting or acknowledgment can go a long way in making customers feel valued. I hope this feedback helps improve the service at this location in the future.
Edgar Hernandez
Stopped at Subway for the first time in a long time. Gwen had to be the nicest employee I’ve ever encountered. Very cool, Great recommendations. When I got home and ate my sub. Enjoyed it so much I plan on returning again soon.
… moreLindsay Smith
Just went there to order a sandwich and the lady that helped me was super unprofessional. She was very hypersensitive and argumentative. I placed my order and noticed I didn’t see the cheese I requested. She said it’s on there on the bottom we made new changes on how we make the subs and we no longer put the cheese on top. I said oh I wish I knew that because I like my cheese on top. She said it’s a new way they are doing it now and I said I was just at a subway last week and they did it how I normally get it and she said like I said it’s a new way. I just do what my manager tells me to do. Basically you have to have your sandwich made the way they want you to have it even with toppings and condiments. I said for future if you make changes you should inform the customer since some people are extremely picky and might have you remake the sub. Customers should be able to have their subs made the way they want it and she said you don’t pay my bills my manager does so I’m doing what my manager says to do. I said something about being pregnant and wanting my stuff made a certain way and she said oh I have been pregnant too and understood. Then I went to tell her how I wanted my condiments added and she said we have to do it a certain way now and I said can you just add it how are would like it and she was giving me a hard time. I finally just wanted to get out of there and tried to pay and she refused to let me pay and said it’s on her today because she upset me and I really just wanted to pay and not come back there ever again. Finally she let me pay and was still rambling on and on about what her manager wants and that’s how it will be and said I was about to make her cry which idk how. I don’t know if she was having a bad day or what the problem was but it was so awkward that I said you really need to take a deep breath and stop. I don’t want to go back and forth with you I just wanted to pay and not come back here again. After I left she locked the door behind me. I’m not sure if she was on any drugs or what was going on but that definitely wasn’t a normal interaction. I never heard of a customer not being able to order a sub the way they wanted.
… moreTony Gashi
Great customer service. Had a nice conversation with the sandwich artist. I didn’t catch her name but we talked about tattoos. Got the blt with egg. It was ok but the flatbread tasted old.
… moreJohn d
Love the Sunrise breakfast on flatbread. Nice quiet breakfast here this morning. Restaurant was clean & the sandwich artist was friendly! I’ve been here many times & haven’t ever had a bad experience.
… moreJennifer Garzon
My go-to location. Darby is always so sweet to me and my kids. She is fast and efficient and always energetic.
… moreStef
Didn’t get her name but she was so sweet & welcoming <3
… morePantherr
I was asked when I walked in if I was picking up, I said yes. They pointed to 2 receipts and only one page on the counter. Since it was the only bag I didn’t check the info which was my mistake. Once I got home I realized I had the wrong bag, I had opened the bag and seen more subs than I ordered but did not open the sandwiches. I called and explained the situation, the lady on the phone was extremely rude and disrespectful, I offered to bring the sandwiches back and pick mine up, and they refused. Was verbally attacked on the phone for about 20 minutes running in circles when all I was trying to do was get the food I paid for. Horrible experience and I will not be returning to that location.
… moreJay G
I didn’t get the name of the nice lady who prepared my 4 sandwiches, but she was quick, polite and totally professional. She was a team on her own. A one woman team.
… more