

Address and Contact Information
Address: West Village Cafe, 561 Main St, Boxford, MA 01921
Phone: (978) 352-9711
Menu Photos
Order and Reservations
Order: Order online
west-village-cafe-online.square.site
Related Web Results
West Village Cafe
West Village Provisions | Boxford MA – Facebook
West Village Cafe (@westvillageprovisions) · Boxford, MA – Instagram
Reviews
No home fries or potato option with eggs.
Order 2 food items and two coffees.
Girl never charge for one item and never made it. She just didn’t seem to know what she was doing. While eggs were good. Pancake weren’t
Summary: Food is good, but don’t order here if you’re in a hurry, and don’t be surprised if they mess up your order.
Been here twice now, over a year between visits. The place is consistent, which is good and bad. The food is good. The sandwiches my partner and I ordered both times were very tasty. The service is always friendly, also good.
Unfortunately the service is consistently incompetent. Both times we ordered for take-out, and were asked for a name when we paid. Presumably the purpose of taking your name is so they can let you know when your order is ready. That is not the case.
Both times we visited, after standing around for a really long time (like close to half an hour), and noticing that other people who had arrived after us were getting their orders, I asked “where’s my food?”
In both cases it was sitting on the inside counter by the kitchen entrance, with a tag with my name on it. I don’t know if kitchen guy was supposed to yell my name, or if counter guy was supposed to do it after putting things in a bag, but neither bothered. I was standing less than 10 feet away (it’s not a big place), so it’s not like I missed the call.
On the first visit, when I finally complained, and finally got my food, I went outside to the car and my partner discovered her sandwich was not what she ordered. I went back inside, complained, and after about 15min of waiting got the correct sandwich.
Either management has not established a process, the staff has not been trained in the process, or when the boss isn’t there the staff doesn’t give a crap and doesn’t bother with the process. Regardless, it’s a failure of management.