Subway

  3.4 – 153 reviews   • Sandwich shop

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Your local South Lyon Subway® Restaurant at 22341 Pontiac Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Subway 48178

Hours

Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM
Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM

Address and Contact Information

Address: 22341 Pontiac Trail, South Lyon, MI 48178

Phone: (248) 437-9393

Website: https://restaurants.subway.com/united-states/mi/south-lyon/22341-pontiac-trail?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=2626&utm_campaign=evergreen-2020&y_source=1_MTQ5MDU3NjUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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Reviews

Gregory Beebe
I went here and saw a sign to sign up for their rewards program. I wasn’t able to successfully because it simply wouldn’t work. The employees had no clue how to do it either. Subway has really fallen off as of lately. With all the competition out there, I’m going to go elsewhere from now on.
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Marlene Snyder
I have stayed away from Subway sandwiches in general because the quality just isn’t there anymore. I see many advertisements of fresh ingredients and fresh bread daily, so I thought I’d give it another shot.

I downloaded the app back on my phone and I placed my order at 12:15 PM. I went to pick it up at 12:30 PM and it wasn’t ready. Not only wasn’t it ready. It wasn’t even started. The guy at the counter said it’ll be a few minutes while he waited on the five people that he had standing in line. So I decided to get in line because he was just passing me by. Even though it was 20 minutes by then that I had placed my order. So I got in the back of the line and finally he got to me. He asked the lady in front of me. Would it be OK if he put together an online order ahead of her. She had politely agreed.

Yes, he was assembling my order. I noticed that the tomatoes look like they were yesterday’s leftovers. I worked in a restaurant for nearly 15 years and know what old tomatoes look like. I let this go because he was already stressed out, and there were no managers in the building. There was one other young lady that was helping him assemble.

I got my sandwiches and I took them home. I got the Philly cheesesteak that I could have this afternoon and an Italian for tomorrow. I started into the Philly cheesesteak, and the bread was so tough. It was almost like it was put in a microwave. The cheese is so gooey it was stuck to my teeth. I know this is a graphic that you don’t wanna hear, but it is what it is.

Next, I tried the Italian. I took one bite and threw it away. What a waste!

Unfortunately, I will once again delete the subway app from my phone and I will not be coming back….EVER
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Bethany Leah
Subway is already to overly priced to be dealing with crappy employees who can’t even make your sub right or even have basic manners. We almost didnt come in here tonight because of how crappy the food was and the service was last time we went and then the employees ended up being so rude and made the subs horrible and couldn’t even toast them when asked…. Never going here again. This place needs be gutted out and turned into something else
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Rachel Martin
This review is to the management team-
I was at this location on 8/29, around 3pm. There were two people, who I would assume were the managers, training this one young man. The whole entire time I was waiting for my sandwiches, I saw these two managers talk behind the young man’s back about his performance. One comment was “what school did you go to? Im gonna have to write them a letter because you definitely can’t count”. That is unacceptable behavior from any sort of management. I told the young man he was doing great, and that crappy leadership can’t be fixed. I sincerely hope he finds a new place to work at. Being ~50 years old and making fun of someone doing the same job at half your age, isn’t something to be proud of. Rethink your attitudes please.
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Mike Y
I went in today to order two foot-long subs, there was no one at the front counter, but a kid looked out the back hall door to see if anyone was there. All of a sudden three workers came out of the back and asked me what I wanted. I started my order with The first sub and he started to make it as he was laying the meat on the first sub a fellow coworker saw a friend outside and yelled hey Nathan‘s outside the kid making my sub, ran through the back, kitchen out the door past me and out the front door stopping making my sandwich. I was shocked at what was happening I said are you kidding me and the next kid said I’ll finish making them. how unprofessional I would fire that kid on the spot in the middle of making my sandwich. He decided to run outside to see his friend. The new kid started making my sandwich and the kid came back in talking about his friend and how it was cool to see him I couldn’t believe what was happening. The kid who ran outside started to help make my sandwich and I told him don’t touch anything. Let the kid who started finishing making my sandwich finish. I cannot believe an establishment will employ people who will just stop making your food in the middle and just run outside and do whatever they want where is management in this place? This is just ridiculous. God help the kids in this town! Jesus! hey management, if you’re reading this figure out who’s working for you and figure out how to better serve your clients.
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Kira McDevitt
Ordered on the app.. waited required time. When I arrived I was told it would be a few. Watched 3 walk-in customers who came in behind me and have made-to-order sandwiches prepared for them before the staff began preparing my sandwich, which had been ordered 35 minutes prior at that point. Never enough staff.
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Joshua Coy
Food is good, but if you order online expect to wait an extra 20 minutes than what the pickup time is. Ordered two foot long subs around 12:10 or so, pickup time was 12:30. Got there and they still haven’t even gotten my order done yet. Had to wait there while they continued to serve all of the walk-in customers that kept lining up. Didn’t walk out of there until around 12:50….they should focus on prioritizing online orders that were placed way ahead of the walk-ins. Not necessarily blaming the workers, there were only two of them in there while it was busy, but getting a third to focus on online orders wouldn’t hurt while the others focus on the walk-ins.
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Kyle Benyi
Just sad. I didn’t realize you had to order marinara sauce on your meatball marinara sub. And I guess that’s cheese. Just sad
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M L
I get subs here all of the time for my family. Always go in and order. The workers are nice, fast and efficient. The food quality is excellent, 20 visits at least over 2 years and zero issues. Best subway around. Store is very clean also.
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Sumel Khan
30min waited just to order food, you got to hire more people. Wasted my lunch time just trying to order smfh.
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