Airiel Marana
I went today to place an order online for the Gilbert street location. The website needs updating. It kept saying “error code” each time i tried placing the order even before i got to the put in your card part. I signed up for the rewards program and it gave me a code to use for a 6.99 foot long. It wouldn’t work but I was just given it so it wasn’t old. So I decided to go through the drive thru and ask if I could use the code because their website constantly glitched. I was polite and friendly but felt it was annoying i just got told straight up “No sorry we can’t do anything or take your coupon” So i just left. The person was kind when telling me but if this were me i would’ve asked my manager if i could help the person out. Just me. Lastly when trying to call it goes to a fax machine sound and no one picks up.
… moreNatalie Moreman
I was at the drive thru. No other cars in line. Only 2 cars in parking lot yet I waited 10 minutes before anyone took my order and then it took another 5 to get my sandwich.
… morekrysten alyea
I ordered a footlong through doordash and i tried calling to make sure they left off certain things since doordash didn’t have an option for it. i called maybe 7 times and no one answered. this isn’t the first time this has happened either. once i received my sandwich, it was wrong and they gave me a 6” instead of a footlong that i paid for. i lost money and time ordering from them.
… moreDawn Lifesnotfree
Ordered through drive-through. Waited at least 20 minutes, ok. Thought they must have been busy inside. No, just too busy talking to each other. Once we got our order, it was mostly correct. We were not going to drive 15 miles back to get it corrected
… moreStephanie Kincade
Cold cut combo ordered extra veggies this what I got hardly any veggies this is not even close to a regular veggies worst sandwich ever might as well just ordered bread ,horrible!
… moreevan parker
The store experience was great. It was clean and well equipped with ready to go happy staff. Everything was fresh except the bread. I got a King’s Hawaiian sandwich. That was a bad idea for me to try something new. Never again.
… moreMzTunya
If I could give no star’s I would, went here last night and the food was horrible along with the customer service. The food looked like it was made by a 3 year old grand daughter. Out of two different orders no sandwich was made correct and on top of that they mixed the orders up by putting both orders in the same bag! Who does this? I called back today and was informed that the manager was off until Thursday do to family reasons, but never said my assistant manager or district manager was available. Never returning again and if you can relate you would not either.
… moreDayBreaker Knight
Two of the sandwiches, the meats were cold. One of the sandwiches had small hair in it. One of the sandwiches wasn’t cut in half, another one had all the toping fall out of the sandwich. I had three sandwiches all foot longs but all of them were wrong
… moreMr. Gulley
The food was fine; not particularly good or bad. What got my attention was the two workers; one without gloves, and neither wearing a mask. Instead, they have tables set up in front of the food prep area, apparently to make customers keep their distance but also making it impossible to tell if mistakes are being made.
All in all, a thoroughly unprofessional visit. I’ll probably be back, but if they’re still just wandering barefaced, that’ll be the last time.
… moreAshanti Watson
I ordered online 3 footlongs, my sandwich’s wasn’t toasted, they got my bread wrong on 2 sandwiches. I will not be going back they can’t follow simple instructions on a ticket
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