

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 15500 W Greenfield Ave d, Brookfield, WI 53005
Phone: (262) 780-9555
Order and Reservations
Order: Order online
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Reviews
edit: Oh the irony. Jimmy John’s responded to my review asking me to tell them what happened… I already did. I received an email from the Area Manager, who then ghosted me. That’s kinda the whole point of this review. Yikes.
Okay so ordered again from this location the other day. I give up. I’ll find another location,as they messed up my order again. I wouldn’t tout as “freaky fast” when you screw it up repeatedly. Slow down a split second and I’m sure accuracy will increase. I mean, it’s Wisconsin- every moves at a snail’s pace anyhow.
Not the first time I’ve had problems with this Jimmy John’s.
I called the store shortly after and the person on the phone said it was marked delivered so I needed to check again. I informed him of my efforts and he said he’d have to talk to the driver and call me back.
I never received a phone call back and never received my order. I reported this issue to Jimmy John’s corporate and have yet to receive any kind of response or reimbursement. I guess I’m out $15. I do not recommend a location that does not communicate with their customers, believe their customers when they report a problem, or reimburse a customer that was wrongly charged for a product they did not receive. I’ve always loved Jimmy John’s since I’ve lived near their headquarters in Champaign, Illinois and have been a loyal supporter. I assume that the driver delivered my food to another location by mistake, but I should not have to pay for that error. This experience has been extremely disappointing at a local and corporate level.
Here we are 5 days later and it has been radio silence. No follow up or attempt to make it right, even after 3 attempts to remedy on my end.